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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10217 results found

  1. Artillery Enthusiast ETB doesn't work

    Artillery Enthusiast ETB doesn't work when I pitch Emakrul, the world anew. Tested it twice. I see the ETB trigger go on the stack then when i choose to pitch Emakrul and the madness trigger goes on the stack the Artillery Enthusiast etb just disappears and I don't get another card from pitching.
    Lost multiple ranked games because of this.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Clash of Eikons Bug

    During my game, my opponent cast Clash of Eikons targeting his Fat Chocobo that just entered the battlefield. It created a chocobo token upon entering and then it created a second token when he removed a counter from it with Clash. Clash clearly says it does not cause an ability to trigger again which it did. I would like my entry refunded since my opponent should not have gotten two tokens.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Essence channler

    Can use pain lands to trigger essence channler. You are unable to do this in declare blockers step. Must do it post attackers step. If you do not put a stopper up, the game will go straight to declare blockers, giving no chance to respond prior. I have had to forfeit many a game due to not having full control active for this. Unsure if it's a good idea to put some code where when essence and a pain lands are out, you have a response active, that would be nice.

    3 votes

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  4. Creature not returned from exile

    Invocation of the Founders under my ownership. Opponent played Journey to Nowhere in order to exile my Atraxia. I played Get Lost in response. My Get Lost copied by Invocation of the Founders. I targeted their Solidarity Study room enchantment as well as Journey to Nowhere before it could grab my Atraxia. My Get Losts went off fine, destroyed both of those. However, Journey to Nowhere exiled my Atraxia anyway, but then it was never returned to the battlefield. See screenshots.

    1 vote

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  5. Broke Tutorial playing everything off to the side

    I just introduced my cousin to Arena so he could get better at commander when we play local. However, it is playing all his cards off to the side. It doesn't register that he has more than one creature on the board so there is literally no way we can defeat the last two opponents of the tutorial. When we try to submit a bug it instantly refers us to this page instead of allowing us to give account information and receive assistance through technical support.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Wildcards lost

    I have an internet issue when I tried to craft Sephiroth with mythic wild cards. I hit twice but respond that there was network error. Fixed the internet and realized that I lost 2 mythic wildcards without make a sephiroth card. I tried my last mythic and it worked. Now I need my 2 lost mythic back. I press to reinitiate my assets but nothing happened. Plz fix it.

    2 votes

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  7. Ojer Axonil, Deepest Might does not interact with Hearthhull, the Worldseed’s damage ability

    When controlling Ojer Axonil, Deepest Might and Hearthhull, the Worldseed, Ojer Axonil does not correctly modify the damage dealt by Hearthhull’s triggered ability. Hearthhull’s second station effect says it deals 2 damage to any target. Because the damage source is Hearthhull itself—a red permanent—this should be considered red noncombat damage. Ojer Axonil’s replacement effect should apply, replacing 2 damage with damage equal to Ojer’s power.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Severely reduced XP

    Until recently, I would consistently get 250 or 275XP per win. Now I only receive 25.

    1 vote

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  9. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. creature that will not die!

    trying to kill a creature and that creature not die, even with a -toughness showing on the card and it did have any text that would keep it on the field. don't know if the other player was hacking or just a bug but i couldn't win the game because of it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. draft draws are bull, shuffles screwed, opps lag you out on your turn but their is fine, then the cards

    first i never see the cards these guys are pulling and 3 or 4 copies i swear it a trad draft but the card im getting dont even make a deck, needless the shuffle with 18 lands will drop no lands for 6 draws, and with 15 its all land no creatures, in 6 draws, the second and third game have the worst handicaps ive seen, top decking opps every round, and getting none of the valid draft cards, with 2 of each, so often starting with both copies of up to two seperate cards. what are those odds guys?…

    1 vote

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  12. More than 60 cards or mono red, no inbetween

    This game has devolved into extreme garbage. The only games that I get are against some stupid broken mono red deck, or a deck that has too many cards and yet still curves out perfectly and receives the exact card they need without fail, every time. This game is a scam and those of you here that continue to support the way hasbro has ruined this game are all just as guilty.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Mythic packs aren't being recorded for the free golden pack

    I have been keychains nothing but mythic packs for at least the last five packs and it isn't showing up as being recorded on the bar that gives you a free gold pack after getting all the packs

    1 vote

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  14. Omniscience Draft

    I want to know if will be a proper Omniscience draft event on the near future, before the next collection (the UB Avatar set) is released.

    1 vote

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  15. 1 vote

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  16. Shuffle the deck after Graveyard to Deck effect

    Shuffle the **** deck after a return to deck effect. Sick of seeing the same 10 cards in a rusko deck after the first passthrough with the Midnight Clock effect. You already have an awful biased shuffle weight between the double blind curve mulligan in the back end on the first hand, not to mention the land weighting you do, this is just egregious. I don't think any of you engineers understand proper RNG functions.

    I had more to say, but it delved into banable territory.
    Fix your shuffler.

    1 vote

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  17. Players who give up but don't concede

    Problems with players who know they've lost and then just leave the game and force me to wait out the excruciatingly painful long wait times between turns instead of just conceding you need to correct this garbage

    1 vote

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  18. Tsuge

    Tired of being forced to play against this guy called Tsuge who starts games and never plays them. Just waste my ******* time. You're going to refund my money because you can't provide a reasonable gaming experience for crying out loud. What a joke everyday multiple times a day you force me to play this guy and he's not there to play the **** game!!!!!!!!!!

    1 vote

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  19. A carta foi mudada e não concordo com a mudança

    A carta Ensinamento do lança veloz, tinha destreza e ímpeto agora tem que escolher entre um só, já era muito difícil ganhar a partida mesmo com diversos combos agora está impossível. Quando eu pegava jogadores com baralhos brancos, pretos, verde, verde e branco, ou até mesmo vermelho e azul que é as duas cores que jogo, o jogo ficava equilibrado, mais quando você joga contra um baralho de eldrazi antes eu tinha uma chance, agora definitivamente não tenho mais chance.

    1 vote

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  20. Cube prize boosters should actually be cube boosters

    For the new Powered Cube, the boosters you draft have a Mox Pearl image on them. And the prize boosters for getting 5+ wins LOOK the same. But when you actually earn them, they're not the same at all. They're full of trash that nobody wants. It honestly feels so deceptive to get us to play for boosters that look like they're going to be proper cube boosters and then have them be trash like that. Give us proper cube boosters for prizes!

    1 vote

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