MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10217 results found
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Network Error – MTG Arena client fails to fall back to IPv4 (RFC 6555)
On PC (Steam), MTG Arena repeatedly shows “Network Error” or “Unable to get collection” when IPv6 is enabled.
The issue occurs on a valid dual-stack network: both IPv4 and IPv6 routes are reachable, but the client never retries on IPv4 if IPv6 stalls.Steps to reproduce
Launch MTG Arena on a Windows system with IPv6 preferred (e.g. Fritz!Box router).
Start the client — it hangs with Network Error.
Launch again using:
C:\Windows\System32\cmd.exe /c "set PREFERIPV4=true && set UNITYIPV6=0 && start "" "C:\SteamLibrary\steamapps\common\MTGA\MTGA.exe""
The game connects normally.
Actual result:
Arena fails to connect when IPv6 path is slow or…1 vote -
hanwier garrison
tried to meld hanwier garrison and instead of making hanwier, the writhing township the creature just went to the graveyard. Meld isn't working correctly.
1 vote -
cheating in brawl
Congrats on cheating in brawl. You deserve to get cancer. It'll match your disgusting deck that you had to cheat with by top decking every single card needed with your huatli. I hope to read your obituary soon you cheating scumbag. Getting ocelot pride to trigger when you didn't even gain life. In addition to playing monstrous vortex and ghalta stampede tyrant. You're why people who play Magic are made fun of for being fat and having no life. Sorry you're so pathetic you have to cheat at this terrible worthless game made by a terrible **** eating company.
1 vote -
Lo oponentes no juegan
No solo hay q esperar una media de 30 segundos para que el juego encuentre un oponente, tambien hay que esperar a que el oponente decida hacer o no muligan y la mayoría de mis oponentes (80-90%) no hacen nada en absoluto, me conecto para jugar, no para esperar a que salgan barras de tiempo, es aburrido que me emparejan con gente que no juega
1 vote -
Unable to target "Jace, Wielder of Mysteries" with "Legions to Ashes"
Just as the title states, I was unable to target planeswalker "Jace, Wielder of Mysteries" with "Legions to Ashes" and this caused game loss. There was nothing on the field preventing my targeting.
1 vote -
Pippin not protecting
Game did not allow Pippin, Guard of the Citadel to tap to protect another creature (Crystal Barricade) during combat
1 vote -
Unattached Equipment (Squire's Lightblade) Blocking Player View After Creature Removal
I removed an opponent's creature, which had an Auxiliary Boosters and two Squire's Lightblade attached. Once the equipment was unattached, the card art continued floating on the screen rather than returning to the designated area. This made it difficult to play for most of the match, though the issue did eventually resolve itself.
1 vote -
Edge of Eternities Rares not appearing in search
Four Edge of Eternities Rares are not appearing on Arena searches. Either they can't be located no matter what filter settings are chosen, or the game thinks there are four extra rares.
On Mac
2 votes -
counter triggers
I guess im just not getting what happening, card 1- mossborn hydra card 2 said if a counter double the amount, 3 lands drop, 1 counter+1, then2 +2, then 4 +4, to 14 right? 0 +2+4+8 dudes got 128, even double again that 0 4 8 16 for 28, hes got 128. i love this card and drop extra land all the time, and i saw someone do it withtifa too 3 lands somehow gets them 128 counters but when i drop 3 lands its not exponential like this if i have 2 and were double i got the chocobo…
1 vote -
"Combat Tutorial" and "Ivy, Gleeful Spellthief"
Card "Combat Tutorial" does not trigger "Ivy, Gleeful Spellthief". Playing in Brawl with Ivy as commander. Why?
1 vote -
I need support!
For over a year now, I have been trying to inform Wizards of the Coast that there are very serious shuffling issues in their program, but unfortunately, they are not listening. For more than a year, customer service has continued to copy and paste the exact same message to the point that I am desperate; I have lost countless drafts due to the classic issue of drawing 12 lands in a row over 3 consecutive games, and no one from the technical team wants to listen to me. I hope this is the right platform, because we are at the…
1 vote -
Tonberry deathtouch did not kill 6/6 dinosaur with Trample.
I had a Tonberry and I blocked a 6/6 Dinosaur with Trample and the dino didn’t die after damage effects took place.
1 vote -
Lithobraking doesnt create the lander token
it didnt trigget the create lander to sacrifice it.
2 votes -
Card Not working correctly
Gideon of the Trials first ability, +1: Until your next turn, prevent all damage target permanent would deal. When cast on a creature and that creature attacks and is blocked by a creature with the ability that says "any damage done to it is dealt to the opponent instead" should not cause any damage to be done to the opponent as all damage done by that creature is being nullified by Gideons ability.
Fix this! It is a bug that is being abused by at least three players. I know because I have faced all three of them and it…
1 vote -
Start putting expensive upkeep costs on creatures
They're all way too strong to justify not having an expensive upkeep cost to balance them out.
2 votes -
leyline of the void and dies
My opponent in a ranked match killed me with dies triggers when i had leyline of the void in play. Per official rules none of their cards die and so none of their dies triggers occur. Please fix this issue and award me the pips i would have for winning as this issue clearly prevented me from doing.
1 vote -
ARENA FREEZING AFTER UPDATE (DAY 3)
A few days ago Arena did an auto-update 11GB (which is strange as I've already updated for EOE).
Since the update ARENA has been frozen, I can load the page and get to the game menu, but clicking on anything freezes the system up.This is a Macbook platform issue.
Please fix soon it's been three days...
2 votes -
ARENA Freezing (DAY 3)
A few days ago Arena did an auto-update 11GB (which is strange as I've already updated for EOE).
Since the update ARENA has been frozen, I can load the page and get to the game menu, but clicking on anything freezes the system up.This is a Macbook platform issue.
Please fix soon it's been three days...
2 votes -
Repeated in-game disconnects resulting in immediate game losses
My games have repeatedly been disconnecting and bringing me back to the Arena game launch home-screen with no chance to re-enter the game. Prior disconnects (in the past) were server issues and I could at least Ctrl-Alt-Del to close MTGA and quickly restart the client to get back into my game (sometimes burning a timeout or two). These latest disconnects are immediate and result in game losses (including at least one ranked B03 Traditional match).
4 votes -
Mastery pass reward level 49
Mastery pass level 49 did not give me mythic card reward. I received a common card :/. Please advise
2 votes
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