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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10223 results found

  1. Lives disappearing for no reason.

    I was playing Quick Draft. Pressed play. Got a call, so I cancelled the matchmaking. In the 3-5 seconds it takes for the game to go back to the previous screen, it said "opponent found, but it went back and didn't take a life. I took the call. Then I played a game and won. When I went back to the draft event screen, I was down a life.
    It's not the first time it's happened.
    That's the second biggest issue after being manascrewed, which happens in about half the games in Arena.

    1 vote

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  2. Arena Cube Draft removes a card from my pool and says its not legal.

    When I go to build my deck Arena removes a card from my pool and says its not legal in the format. The card is Llanowar Elves but from everything I can see it is legal.

    1 vote

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  3. Gem Purchase History

    How on Earth does this company not track how much a user has spent on the game? I don't care if it's in-game, or in my WOTC account- I'm being told by the company they can not generate a purchase history for my account.

    They're capable of producing 1099-MISC and reporting to tax authorities on cash prize distribution, but can't produce how much you've spent.

    I've never seen another game or internet service that accepts real money not able to track how much you've spent with them. This is more than bad coding, it's ethically immoral to not display to…

    1 vote

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  4. Game crash before displaying opponent profile

    I was playing EOE Premier Draft and went 3-0 when the game crashed during matchmaking at 'opponent found.' The same thing happened each time I tried to re-enter the match. I noticed that this occured immediately before it displayed my opponent's profile.

    1 vote

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  5. rank showing incorrectly

    Over the last couple days my rank has been showing decreasing after wins and increasing after losses. I won 4 in a row yesterday and rank decreased after every match. The weird thing is after the match it will display actual rank but in profile it shows a different rank. Also, under your screenname it displays the rank differently than it does after match results on screen. Screen shots were taken right after a match and also in home screen after the same match.

    1 vote

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  6. Crash after opponent casting monstrous rage

    I had it 3 times when the opponent casts monstrous rage my game crashes instantly. After reconnecting the Screen as seen in the screenshot appears and i can reconnect to the game, but its very annoying.

    1 vote

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  7. To avoid banning “Authority of the Consuls,” I propose removing color quests.

    Magic: The Gathering has many exciting cards and some decidedly unexciting ones.
    I contend that the least exciting card currently in Standard is “Authority of the Consuls.”
    But being unexciting isn't inherently bad. It's a powerful defensive card used “as a sideboard” against aggro decks.
    The attacking side adjusts their deck strategy from game two onward, factoring in its potential appearance. This is a genuinely exciting approach.

    The problem lies in Arena's environment, where this card sees four copies in the main deck.
    As you know, color quests refresh daily, requiring you to cast a specified color's spells 20+ times.…

    1 vote

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  8. Impossible to complete task.

    I havenarbeider quest to complete jump in 3 times for more jump in tokens. I used my jump in tokens and it did not count my last entry neither repeating jump in events count, it seems impossible to get more and get rewarded for this task.

    1 vote

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  9. Old stickfingers is broken

    I am running a brawl deck with Old Stickfingers as the commander. The deck is a combo deck with only three creatures in it but whenever I play old stickfingers for x = 3 instead of searching for the 3 creatures to put in the graveyard it instead seems to always miss one or two. These cards SHOULD be put into the graveyard but are instead just left in the deck. This has happened multiple times with this deck.

    1 vote

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  10. Wouldn't let me back in my current match

    My phone died in the middle of a draft match so I plugged it back in and turned it on. But once I entered arena I was hit with "loading your match" and "waiting for an opponent" and this concurred for over 2 minutes so I closed the app and reopened (android) but by the time I got back in I had already timed out.

    1 vote

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  11. Recompensa de maestria do NIVEL 59 não foi recebida. Jogo todos os dias para conseguir pegar tudo, e simplesmente nao recebi nada no levl 59

    Recompensa de maestria do NIVEL 59 não foi recebida. Jogo todos os dias para conseguir pegar tudo, e simplesmente nao recebi nada no levl 59

    1 vote

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  12. Yargle Day Achievements - I'm a Bargler!

    Since others have already posted about the bugs and issues with the Yargle Day achievements, I'm just going to thank the devs for the fun challenge (and it was quite challenging). I'm also betting I'm one of very few (if there are any other) people who got the 9/3 achievement by doing exactly 93 damage with Yargle. To achieve that, I have to thank one opponent that turned my Yargle into a 1/1 and took 3 hits from it.

    1 vote

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  13. Nightclub Bouncer No longer Increases Price

    When Nightclub Bouncer enters, it is supposed to return target nonland permanent an opponent controls to its owner's hand and perpetually give it "This spell costs an additional 2 mana to cast." It does return a permanent to its owner's hand, but the card's mana cost doesn't go up.

    1 vote

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  14. jumbo cactuar & trample

    Had jumbo cactuar out, and a fat chocobo, the chocobo trigger gave jumbo cactuar trample. Got blocked by diamond weapon, Could not assign all the damage in time which resulted in a loss. There really should be a way to manually type in the damage.

    2 votes

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  15. Sidequest: Hunt the Mark did not take into account treasures created by Ancient Adamantoise

    Sidequest: Hunt the Mark did not take into account treasures created by Ancient Adamantoise. and did not transform at end of turn.

    2 votes

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  16. Incorrect card interaction

    The Card Galian Beast was on the battleifeld with "When Galian Beast dies, return it to the battlefield tapped (front face up)"
    The card Utima was played with "Destroy all artifacts and creatures."

    However, Galian Beast did not return to the field (as Vincent Valentine) after Ultima resolved.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Wrong Tarrian’s Soulcleaver interactions

    Hello, I’d like to report a bug with the “Tarrian’s Soulcleaver” card I keep running into in brawl. Anytime a token is sacrificed on my end the opponent is gaining the benefits of the card despite those tokens not going to graveyard. I’m not sure if there has been a rule change for tokens in the last year or so, so correct me if I’m wrong, but I’m pretty sure from what I remember tokens dying or being sacrificed do not enter the graveyard just like how “luminous broodmoth” doesn’t bring back token creatures when they die. I’ve been running…

    1 vote

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  18. 1 vote

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  19. Bug : Assimilation Aegis + Haughty Djinn + Restless Anchorage

    My Assimilation Aegis has Exiled -Haughty Djinn- several turn ago.
    In my First Main, I transformed Restless Anchorage in "the" Blue Bird.
    I attached Assimilation Aegis on Restless Anchorage/Blue Bird.
    Restless Anchorage/Blue Bird become a Haughty Djinn but remain with the Power and Toughness of the Restless Anchorage (remain 2/3 but I've 6 instant/sorcery in the graveyard).
    At the end of the turn, Pow/Tough of the Restless Anchorage/Blue Bird becomes 6/5.

    1 vote

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  20. Gaste 6 orbes en cartas y no me dieron las cartas, no aparece en ningun sitio

    Compre el pase de maestria, y tenia 12 orber ahorrados para poder cangearlos por las recompensas de orbes, me he gastado 6 orber en 6 cartas y las cartas no aparecen en ningun sitio. Ni en coleccion ni buscandolas por su nombre ni por filtro, No estan. He cerrado la app, la he abierto desde otro dispositivo y nada. No aparecen las cartas compradas

    1 vote

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