MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10216 results found
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Brawl is completely unbalanced
Brawl, or historic brawl, has become a completely broken format, unbalanced, unfair and straight out unplayable. Let me elaborate. Brawl has seen in recent years the inclusion of many cards to the format. Some very positive additions include fetch lands and the MH2 elementals just to name a few. I personally was really happy to see these cards added to Arena. On the other hand, there have been some very questionable additions like Chrome Mox and the pool of alchemy cards. At the same time, for completely unintelligible reasons, Wizards decided to extend the nerfs from Historic to Brawl. So…
8 votes -
Game error. Coins
I paid 4,000 coins to play a draft at approximately 5 PM Argentine time, and I couldn't play. When I logged into the game, it told me there was a "connection error." After 2 hours, I logged back in, and there was no more "Cube" draft, and I lost my 4,000 coins. Please, I need my coins back from the draft I didn't play. Thank you.
1 vote -
Ranked Events disappeared
Ranked events disappeared
3 votes -
Cube Draft Event Did Not Start
I paid for a Cube Draft event in MTG Arena, but the event never started. The draft table took several attempts to launch but failed to gather enough players. After multiple retries, the event simply disappeared from my account, and I never received a refund for my entry fee.
3 votes -
cyclonic rift bug
Cast cyclonic rift for its overload cost on my turn while the opponent was tapped out and did not cast any interaction. Rift resolved and his board was not returned to hand, resulting in my loss on his turn.
2 votes -
Weekly Win Rewards did not reset properly last week
Last week my Weekly Win Rewards didn't reset at the proper time, instead I had to wait a week more than the normal time for them to reload/reset.
It's particularly upsetting since this is the first time I buy the Mastery pass and because of this bug I'll end the season a few levels lower on Mastery than I would have otherwise.
I would really appreciate if somebody from the team actually contacted me about this.
3 votes -
Infinite loop rule 729
Based on your own rule mtg if a player uses infinite unbreakable loop it’s a draw, stop giving them wins for doing unbreakable loops in mtga thats bull that it doesn’t even follow your own rule. You reward players for running them and punish those that want fair gameplay. Get your rules put into your app.
7 votes -
2nd Spell Does Not Result In Copy: Sage of the Skies Cast from Buster Sword Free Cast Trigger
1.a. Equip Lightning, Army of One with Buster Sword for two (2) mana
1.b. Attack Using Lightning, Army of One equipped with Buster Sword and hit opponent for six (6) damage
1.c. From resulting Buster Sword interaction draw Lightning Helix, elect to cast Sage of the Skies [was in hand] for free
1.d. With the free cast of Sage of the Skies on the stack (after Lightning, Army of One "Stagger" trigger resolves) cast Lightning Helix at opponent for six (6) damage [this would be the first spell]
1.e. Allow the free cast of Sage of the Skies on the…1 vote -
Mastery orb reward
Edge of Eternities Mastery Emporium orbs are not granting the selected cards. I have noticed two instances of this bug happening. The first is when I attempted to get "Sledge-Class Seedship" for 1 mastery orb, I had waited to see if there was some kind of lag with gaining the card...there is not, it just doesn't appear.
The second was today where I attempted to get "Warmaker Gunship" with 1 mastery orb, and again it does not show up in my collection. I verified I owned 2 before using the mastery orb and when used I still only had 2.3 votes -
Achievements
Achievements not counting games played. Working on Historic and Alchemy. Games do not get counted.
4 votes -
Starting town tapped pre-combat damage
I am currently running a deck using Essence Channeler and Starting Town. During my opponent's pre-combat or during combat I am unable to tap my Starting Town pinging myself for 1 point of damage for any mana type. This might be because the program doesn't register I have any responses available. I should be able to tap my land during combat giving my Essence Channeler flying in order to respond to an opponent's declaration of attackers.
It should allow the option to tap Starting Town as a response just like how you can pay mana for a creature land when…
3 votes -
Standard Legal Decks listed as Invalid to Play Standard
When you go to "Find Match", Select "Standard Play", none of my standard legal decks show up. I even copied a pre-built standard deck and added in one standard legal card but now it's listed as invalid.
5 votes -
Sideboarding problem (standard format)
The sideboard is ONLY allowing 7 cards instead 15 in standard format. Problem seems part of recent REPROGRAMMING. The sideboard says invalid with only 8 or more cards.
Today's date: 7/10/254 votes -
Brawl deck not working
I can't play 2 decks as error states that there are too many cards of the same name in a deck. 1 deck has Nazguls and the other has Hare Apparents. Shouldn't this still work?
5 votes -
Game freezes
After the new update I can't select a new deck or play any game without the game freezing and taking a long time to update and do anything. I have yet to get to play a game since the update because the cards in my hand never load.
4 votes -
Invalid decks sorrow
HI!
Today I found out that most of my traditional decks (with sideboard) became invalid. While opening them, I found no banned or restricted card in them. I removed the sideboard and some got saved, some didn't. Now I also lost the sideboard for Pioneer and standard. Please help, because it is sad5 votes -
9 Nagul
Having a bug where the deck is saying I have multiples of a card, but does not show what it is. I am running 9 Nazgul, which should be legal. The error says it is invalid deck and has 8 invalid cards, making me assume this is the issue
5 votes -
The 15 card sideboard warning prevent editing or building sideboard. Great dissatisfier and devalues this product.
I suggest the sideboard problem be fixed. Screen says I have more than 15 cards. This is not true. It does not allow me to edit my sideboards. Already restarted my computer and repaired game files.
3 votes -
On Arena Brawl playing vs Not Legal Cards
Why am I finding myself playing Brawl format via Arena versus not legal cards? Few days ago I played vs Primevial Titan and today I found myself playing vs Golos. Please keep your rules in tact.
Links to legality of these two:
Primevial Titan: https://gatherer.wizards.com/FCA/en-us/48/primeval-titan
Golos, Tireless Pilgrim: https://gatherer.wizards.com/M20/en-us/226/golos-tireless-pilgrim1 vote -
1 vote
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