MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9005 results found
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Product Suggestion
Game won't find an opponent to play. I've tried on mobile and desktop PC version, have been waiting over 10 minutes to locate a match without success. Tried rebooting/restarting mobile and PC and updating but error continues.
6 votes -
Avatar premium draft is down
Avatar Premium Draft Bugged and Disappeared.
I am using a Windows PC and accessing Arena through Steam.
I paid 1500 gems to enter a premium avatar draft. After I completed the draft, I was stuck in a clearly glitchy queue. I reset MTG Arena and the same issue occurred again.
Now the premium draft is gone and so are my gems.
Id like to be refunded for gems I spent.6 votes -
App freezing
Can’t play a game; sometimes gets stuck on the loading screen and sometimes loads a player but then no one can play cards. Tried restarting my phone, restarting WiFi, logging out and then back in, deleting and redownloading the app, closing all other apps, and it’s still happening
6 votes -
Matchmaking broken for Arena Direct?
I've been waiting for almost two hours for a match to fire for the Avatar Arena Direct event. Never had to wait for more than a few minutes before.
6 votes -
queue avatar draft
I played one game on avatar premier draft and now i am stuck on 'currently waiting'. I waited 15 minutes for one attempt. Restarted the arena app, and hit 15 min again. I tried playing a different format and i did get in a game of standard so I know it isnt a connection problem. Went back into draft and have waited another 5 minutes for pairing again.
can I get my gems back? this is wait time is absurd.
6 votes -
Barrensteppe Siege Mardu bugged with mobilize creatures
- Have Barrensteppe Siege on the field and choose Mardu Have any creature with mobilize attack At the beginning of the next end step token dies Barrensteppe Siege does not trigger
- PC, Steam
- Opponents not sacrificing a creature of their choice at the beginning of your end step
- Token should die to mobilize, Barrensteppe Siege should trigger, Opponent should sacrifice a creature
24 votes -
Can’t submit deck for Powered Cube
I finished a draft for Powered Cube, but my game crashed during deckbuilding. Now the game won’t let me submit my deck. Even after repairing game files, still won’t work.
9 votes -
Powered Cube Draft Pricing/Rewards
Can you bring back the old prize structure for the Powered Cube Draft, at least for the traditional queue? Paying full price for a phantom event and goin 1-2 or 2-1 feels bad and makes the games not fun. Best part of cube is being able to try new things that you wouldn’t normally be able to do, but with too heavy prizing I’m force to “try hard” so I can win which diminishes the fun factor. Going 2-1 and being able to draft again should be the bare minimum.
8 votes -
I am unable to purchase gems. I just get an infinite circling loading server.
Unable to purchase gems. It just stays stuck on "waiting for the server"
7 votes -
full control keeps engaging
Full control is on even though I never activated it, and when I try to turn it off it keeps coming on.
8 votes -
Report Players for Roping
There needs to be a way to report players for intentionally stalling games. I just spent over a half hour playing against someone who roped every single turn.
10 votes -
Arena Anthology cards missing
Some cards both of the Arena Anthology sets are missing in the collections tab as well as when trying to build a deck. The cards I've personally noticed that are missing are all of the signets as well as mother of runes. I don't know if there are any more.
11 votes -
Emrakul the aeons torn and Ulamog the infinite gyre have broken special art
The full art versions of Emrakul, aethons torn and Ulamog the infinite gyre have broken full art version that dosent have anything different.
5 votes -
Invalid Deck - Sideboard size bug
My deck is being flagged as invalid for having more than 15 cards in the sideboard, when it has 12
16 votes -
Pentad Prism with Colorless Mana Floating
Pentad Prism cannot be cast for Sunburst=2 if you have a colorless mana floating that you can't undo (e.g. mana from Sol Ring, Mana Crypt, Mishra's Workshop, etc., where you already spent one of that mana on another spell), even if you also have colored mana floating. When you go to cast the Prism, the game autopays the colorless mana, and undoing that payment of colorless mana also undoes the casting of Prism. This was in full control mode, and with auto-tapper off.
This is also an important, potentially game-losing issue - I lost a game due to being unable…
3 votes -
Sanctuary Warden No Choice
When Sanctuary Warden enters the battlefield or attacks and is the only creature or planeswalker with counters on the battlefield, one is automatically removed instead of giving me the option to choose to remove or not (as per the "may" on the card.) I'm playing on a Windows.
6 votes -
resolve trigger for Planetarium of wan shin tong
Bug: no chance to intervene with interaction/removal play from Planetarium of wan shin tong after seeing which card was pulled.
Platform: windows/steam
Actual result: after resolving Planetarium of wan shin tong trigger bumi bash appeared and resolved without me having a say.
Expected result: I would see which card is being played and would be able to trigger any instant ability like zuko, exiled prince's 3 mana ability before the card resolves.
detail for reproducing:
all lands where untapped so i had enough mana even without the firebending that was burrowed in the stack
I was not given an oppertunity…2 votes -
Fleem Missing
No fleem reward, despite fulfilling multiple requirements. I shouldn't have to seek out rewards. How many have I missed in the past that I didnt know about?
10 votes -
Edge of Eternity alchemy boosters opening rares from other Alchemy sets
Bug Reproduction
Platform: PC
Steps
1) Collect all cards from the main EOE set
2) Open a 10 EOE Alchemy boosters
3) See non-EOE Alchemy rares in the opened cardsExpected Results: Only rares and mythics from EOE Alchemy should appear
Actual Results: Cards from non-EOE Alchemy sets are appearing. In the attached screenshots, the following non-EOE rares were opened:
1) Razor Demon
2) Three Tree Batallion
3) Chomping Mastasaur
4) Vigorous Farming
5) Tsagan, Raider WarlordWorkaround: Unknown / Not Available
13 votes -
All access Brawl not able to edit deck
during deck creation I was only able to put in 77 cards, and now it won’t let me reopen the deck to fill out the remaining slots
6 votes
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