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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3183 results found

  1. Golden Pack Gave Banned Card

    I just purchased 10 packs to get a golden pack. When opening the golden pack I received Screaming Nemesis, a banned card..... Disappointed!

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  2. Game Crashes

    Game always crashes when i play this deck on PC, Android, iOs. If i try rejoin game i always got error from screenshot.

    Deck
    1 Unlicensed Hearse
    3 Infernal Grasp
    2 Voltage Surge
    4 Sheoldred, the Apocalypse
    2 Sheoldred's Restoration
    4 Liliana of the Veil
    2 Tear Asunder
    4 Titan of Industry
    4 The Cruelty of Gix
    4 Bloodtithe Harvester
    4 Fable of the Mirror-Breaker // Reflection of Kiki-Jiki
    4 Swamp
    1 Mountain
    1 Boseiju, Who Endures
    4 Haunted Ridge
    4 Deathcap Glade
    1 Rockfall Vale
    4 Ziatora's Proving Ground
    4 Sulfurous Springs
    3 Karplusan Forest

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. desconnection

    I was playing in Arena and the game stopped to work, in the midlle of one event. Due to the issue I have lost not only the game but also the possibility of going on in this event. Besides that, I was winning the game. I Have attached one screenshot. It was strange because i was able to open the menu and the sand wathces were working, but I couldn't exit, reconnect...

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  4. Leader's Talent

    Leader's talent did not trigger the life gain when a creature with a counter died to double strike. I should have gained enough life to survive normal combat phase and then hit back. This was on android.

    1 vote

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  5. bots to be banned and scripting to be disabled.

    If to look in to game Enhanched Player logs - there is a enormous amount generated names, which are used, while decks in those bot-scripts used are overpowered combinations, giving the decks uneven win chances as computer-driven game is more steady than human making a mistake here or there.

    So my question is - will WoTC do anything in near future to disable scripting and use of bots - along with officially denounce - WoTC using bots by himself.

    According to AI analysis - BOTS use millisecond precision in actions, where as human reaction time most cases is 200ms or…

    1 vote

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  6. App only works on mobile data

    Followed all the suggested fixes, but no change. I'm not burning data just to complete the asset download; please fix this so it'll run via wifi as well.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  7. Quest and reward gold is not added to my gold total

    On iOS. Every time I am awarded gold it does not add to my gold total. I repaired the game files, logged out and back in, but the gold is still missing.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  8. Vito, Thorn of the Dusk Rose

    Bug with Vito, Thorn of the Dusk Rose - Ability is 5 mana no tap required. If used, cannot block, if assigned as blocker cannot activate Ability. Appears to be coded as if Ability taps card.

    1 vote

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  9. Double strike damage WITHOUT TRAMPLE is carrying over to player.

    I'll post a video here shortly when it happens again (has happened multiple times)

    Creature warrior, collosus hammer, creature giving equiped warriors double strike.. THE BUG!!: NO TRAMPLE.

    Attacker with double strike is blocked
    (USUALLY the 1st attack doesn't have the excess damage carry over to the player.. then ALWAYS the 2nd attack has any excess damage carry over to the player.

    I thought excess damage can only carry over if the attacking creature has trample

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Fairness and Randomness

    Actually make the game fair and random. The algorithm is worse than a digital gambling app. It's so bad that I'm considering to just quit the paper game also. Absolutely worst experience in a game ever.

    2 votes

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  11. 2 votes

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  12. Game crashes at launch

    After I launch MTGA on mac, it crashes while loading initial scene. I've already uninstalled and reinstalled, done all ios updates (there's been a recent one called Tahoe). Full crash report is attached.

    2 votes

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  13. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  14. BUG: Bad +1/+1 trigger on Go-shintai if no creature shrines

    Killed the Go-shintai shrine that lets you pay 1 on the end step to put a +1/+1 counter on a shrine where it's the amount of shrines you control with Shelob. On my end step, paid the 1, but was not able to select any targets. Screen shot for proof. Game would not let me advance, went through all my time outs and made me conceed. :( Since this shrine is not a shrine, and is a food, I either should not be allowed to pay the 1, or pay the 1 and not be able to select any targets…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  15. Brawl as ranked

    Please, we know that Brawl is the second most played format on MTGA. And I'm sure it would be the first if it were included in the ranked system, because it's frustrating when people give you points because they're not actually playing anything.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  16. Visual Bug - Cannot change format

    I would like to report a bug in which the format picker in the deck builder is not functioning as expected. Instead of expanding the list the picker does not expand and it lookss like the menu is hiding behind the picker.

    1 vote

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  17. Bugs with "To the ****" achievement

    The "To the ****" achievement appears to be bugged - at least with some sources.
    The achievement asks you to do 350 non-combat damage to an opponent, but it doesn't seem to register all sources of non-combat damage. For example the cards "Vito, Thorn of the Dusk Rose", "Sanguine Blood" and "Enduring Tenacity" all deal damage to an opponent equal to the amount of life you gain. These don't seem to trigger the achievement damage.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Rashmi, Eternities Crafter in Brawl

    I was playing Brawl using Teval, the Balance Scale as commander, and I wanted to test out Rashmi, Eternities Crafter. I put Rashmi on the battlefield and on my next turn, my first spell was casting my commander. Rashmi triggered, there was a 1 mana spell on top of my library, but I was not able to cast it. See screenshot.

    My thought - since I didn't cast it from my hand, it saw the mana value as 0, which 1 would not be less than..

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Ba Sing Se enters tapped even with basic land

    Played a Forest on turn 2, Ba Sing Se on turn 3. The legendary land should have entered untapped because I controlled a Basic Land, but instead it entered tapped. Windows 11.

    3 votes

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  20. Can’t target myself

    When playing on iOS I can’t target myself with a spell. All it does is pull up my cards to make them a little bigger. I can target my opponent without a problem.

    Ex. Trying to target myself to use Gaea’s Blessing to shuffle cards from graveyard to library and draw a card.

    3 votes

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MTG Arena Bugs & Product Suggestions

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