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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14029 results found

  1. Product Suggestion Details

    Rat Colony should be banned in historic brawl. Historic brawl is supposed to be singleton and I just lost to a guy who just kept throwing out rat colony over and over

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Lost connection to server during ranked match

    Connection to server was lost during a ranked match, it was not on my side, it was a server issue. my game reconnected to the menu, and my rank didn't change.
    I start another ranked match and win it, and instead of ranking up, it acted just as if I lost...
    Fix your servers please, you can't just crash me like that and then denying me the next win like wtf???

    10 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Infinite Timeout

    Infinite timeout w/ detailed log

    30 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  4. can't exit revealed card screen

    Im on a PC
    the player played a card which showed revealed cards and once i clicked it I couldn't exit that screen even when i clicked "done" at the bottom. this caused me to time out. Username is LadyGray28507

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Torrential gearhulk did Not trigger etb effect

    I casted my torrential gearhulk and it did not trigger his etb effect. I assume i could have won because I had spells in my graveyard.
    Playing on iOS in the arena cube event.
    thanks a lot

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. 4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Priority

    A few times now I’ve cast a spell and had the game go straight to attacks without me having passed priority. I had W U up and wanted to cast Luminarch Aspirant but was not able to.
    This happened with Seasoned Hallowblade as well. I blocked a Thieves Guild Enforcer, clicked to damage, and was unable to activate the indestructible ability.

    28 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  8. Vito, Thorn of The Dusk Rose + Exquisite Blood

    Vito, Thorn of The Dusk Rose + Exquisite Blood causes infinite loop when opponent loses life or I gain life. In a real game I would win unless the opponent can do something to respond. But in Arena it can trigger infinite loop clause that results in draw.

    Please add a simple if-statement to your clause; if enemy is losing health during any loop like this to prevent the infinite loop clause from activating, because in cases like this it shouldn't result as draw.

    35 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  9. Baleful Mastery got through ward

    Opponent played baleful mastery for 2 to target my inferno of the star mounts. I had a dragon's disciple out which gave my dragon ward 1. He only had the 2 mana so he couldn't pay the ward cost. After he dismissed the ward trigger and 2 sedgemoor witch triggers, it exiled my dragon anyway.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Opponents triggers counting down my timer after I hit resolve all

    I get that if I have priority, I need to do something and my timer starts. But after I've already hit "Resolve All", why should I be punished for my opponent playing a deck that has a million triggers?

    52 votes

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    25 comments  ·  Gameplay  ·  Admin →
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  11. Baleful Mastery failed to exile Toski

    Cast Baleful Mastery on my opponent's Toski for 1B. He drew a cars, but Toski did not get exiled. There was no other card or effect to prevent it.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Scion of Stygia bug

    Opponent played scion of stygia during my combat to tap down my creature, rolled a 9 so it only tapped it, however it did not untap during my next turn, this happened no matter what was rolled for this card.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Friendly Brawl Hasn't Worked Since 8/24 Update

    The direct challenge brawl function has not worked since the 8/24 update. When going to select decks, you are unable to select a brawl deck, thus triggering an error. We've upvoted other complaints, waited for a few weeks, and this has still not been addressed. My friend and I both play on PC.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. MTG Arena doesn't work on Thursdays

    This is three Thursdays in a row that I have been unable to play a game due to lost connections with server. The first couple of times, there were updates. This time, there doesn't seem to be anything going on at all. I'm guessing that it is simply a lack of server capacity for whatever the system does on Thursdays. This was such a good product before the update three weeks ago.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Servor connection LAG a lot

    Hello, the game lag A LOT on mobile... Always searching after servor connection. It is pretty annoying, espacialy during battle..

    9 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. 54 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  17. App crashes on iOS in the middle of a premier draft resulting in a loss

    In the middle of a premier draft game the app crashed and I couldn’t connect to the server afterwards. It gave me a loss. I paid money to play this draft. This is unacceptable.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  18. Famished Paladin doesnt untap

    Famished Paladin is supposed to untap when you gain life, it doesnt.

    Attack with creature 'Gifted Aetherborn', gain 2 life via lifelink. Famished Paladin remains tapped.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Can't cast "Closing Statement" with it's Alternative Cost (Strixhaven premiere draft)

    In Strixhaven Premiere Draft, I couldn't cast "Closing Statement" against "Quandrix Pledgemage" while one Plain, one Swamp and one Mountain was stay untapped during all my turn. This Directly led to my loss.

    I think I can cast "Closing Statement" with it's alternative cost(1WB) during my ending phase.

    I'm using Win PC. I uploaded the log of the game (around the end of the file).

    English is not my mother tongue, so I can't explain the situation more precisely, but I think this is bug, and I lost a win that could have been gained, so I reported here.

    I…

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Teach by Example bugging Electrolyze

    I cast Teach by Example and attempted to double Electrolyze. The doubling worked, but on the copied cast I was unable to target only one creature for the effect.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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