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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16862 results found

  1. BUG SUR ARENA

    Votre site déconne!
    Impossible d'expliquer le bug que j'ai eu. Et impossible de me connecter au service client!!!!
    Je gagnais sur Arena et soudain, le site a fait que je perdais!!!!!
    Ça fait deux fois que j'ai un bug sur Arena.
    Faudrait peut être revoir le site!

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Daily task rewards A card which is full in collection

    When I win 11th wins on PC,the daily task give me a card named Kumano faces Kakazan which is full in my collection.After that,I do not receive any compensation!Oh,Should daily reward gives players nothing?
    The issue happens at almost 23:00,10/06.Please check it and recontact me.I expect that the problem will be solved.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Geothermal Bog didn't enter the battlefield

    I played a Geothermal Bog and it appeared to enter untapped, although I couldn't interact with it. I thought it was a visual glitch, so I passed turn. During the next turn I tapped it and nothing happened, beside the fact that the game registered it as if it had just entered the battlefield.

    This is beyond outrageous, and it is the single worst glitch I've ever faced in this game. My gameplan was made around having two open black mana sources, and I lost the game because of this glitch. This is one of my favorite Draft decks and…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. bug with xorn and jinnie fay

    problem with xorn, jinnie fay, and treasure makers. jinnie fay says it makes that many tokens and having multiple xorns out i still only get one token.. i have a second deck that it doesnt do that but any other deck ive tried it doesnt recognize the effect

    6 votes

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  5. Treasure Tokens - Unable to Sacrifice

    Unable to sacrifice treasure tokens in order to cast spells. This bug seems to occur most frequently when the treasure token + available mana = total CMC of the spell. That said this doesn't happen every time but it is frequent.

    43 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  6. Treasure Tokens Instant speed trigger

    Treasure Tokens need to be useable at instant speed and at any time. 5 different times now I have more then enough treasures out to kill someone with the marionette master trigger and the turn skips right to end after the fabricate trigger with 2 essence scatters in hand. no ability to trigger the treasures at all to kill my opponent just an immediate auto pass to end of turn without having the auto pass on at all.

    9 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  7. Anointed Peacekeeper tells me what opponent took with Siphon Insight

    My opponent cast Siphon Insight and exiled a card face-down. I then cast Anointed Peacekeeper and one of the suggested cards to name was Destroy Evil, despite that card not being in my hand or my opponent's hand, or in either of our graveyards. After a few turns they cast the card exiled with Siphon Insight and it was indeed a Destroy Evil, so I think Anointed Peacekeeper is revealing info that should stay hidden.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. upon winning in Diamond to reach Mythic, my ranking went to Diamond 4 instead. I'm playing on PC.

    This happened last season and I thought maybe I was mistaken, but after it happening this season again, it did it again. Im on PC at the moment. The date is 12/6/22

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. I can't play brawl

    Brawl is currently not letting me join matches and I have no idea why, internet is obviously working and I have no VPN or adblocker interfering with connection

    1 vote

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  10. Game slows down when using a 'Streets of New Capenna' sleeve

    1. Give us the steps to reproduce the bug

    Play a game using 'Streets of New Capenna' sleeve

    1. Note which platform you’re using (PC, Mac, Android, or iOS)

    PC Windows10

    1. Enter the actual results you’re experiencing

    Game runs slow

    1. Enter the expected results of the feature

    Game runs faster

    1. If you found a workaround, please add workaround steps.

    use other sleeves

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. bedevil

    everytime i cast bedevil it crashes my game
    2022.21.10.4390.972292

    1 vote

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  12. Ranked match froze and ended without results.

    Traditional standard ranked match froze. Timer stopped counting down and couldn't interact with anything on board. Restarted client and the match was gone. Couldn't rejoin and no daily wins credit.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Ban Omnath, Lotus of Creation i Explorer/Pioneer

    This poorly designed card stabilizes enemy really hard in moments where otherwise they would struggle, while also answering best threats against those decks - planeswalkers, giving card & mana advantage and even win con.
    With triomes and Fabled Passage it is super easy to play 4+ colors now and Temur has plenty of ways to abuse the passive with multiple land drops a turn, making it way too consistent.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Matchmaking broken

    Matchmaking does not work. I have tried Historic Brawl, Jumpstart, and Standard Ranked queues. I sit in the queues for minutes and can't get a match. Either nobody is playing or matchmaker is broken, both of which should be Code Red for y'all.

    39 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  15. Product Suggestion

    Do not show you win or you lose when match decided. Instead place leave the match option that is shown after you push to view battlefield.
    Do not automatically do players to leave match soon after match is decided.

    1 vote

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  16. Dragonspark Reactor

    I activated Dragonspark reactor and it didn’t allow me to target one of my opponents creatures on the field causing me to lose the game, as I could not take out their creature that was needed for them to win. This seems to be happening a lot. Cards just don’t work when they’re supposed to and don’t function as they’re supposed to until it’s too late or my opponent is too far ahead for it to matter. Please take a look into this.

    1 vote

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  17. "You Find Some Prisoners" card's issue

    The opponent played "You Find Some Prisoners" and chose second effect as 'Interrogate Them'. Originally, only my deck cards should be exiled, but even my opponent's deck cards were exiled. The opponent was able to play the exiled card on his deck, and on the next turn, even my exiled card.

    1 vote

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  18. MTG arena

    クイックドラフトで勝利が敗北に置き換わった
    6勝2敗の状態で勝利したが、マッチを抜けたら敗北扱いとなり、正当な報酬がもらえませんでした
    補償をお願いします

    1 vote

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  19. 2022.21.10.628.972292 シールド中に何も動かなくなり時間切れで負けた。ふざけるな。ゴールド返せ。

    今回に限った話ではないが、金を取ってやるレベルじゃ無いほどバグや停止が多い。
    フリープレイなら仕方ない、で済むが、シールドやドラフトの時は仕方ないでは済まない。
    ゴールドを返して欲しい。

    1 vote

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  20. Citanul Stalwart adding page counters to Mazemind Tome

    During a match, I activated Citanul Stalwart's activated ability to add mana, tapping my Mazemind Tome in the process. However, for some reason tapping the Mazemind Tome added a Page counter to it with prevented me from drawing an additional card with Mazemind Tome the next turn before I had to exile it.

    1 vote

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