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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16201 results found

  1. shattered sanctum came into play tapped when I had two other lands

    Turn 3 I play Shattered Sanctum which should come into play untapped because I have two other lands in play. However, it came into play tapped.

    4 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  2. Burnign-tree emissary

    Some kind of bug happened in the last game I played as it didn't allow me to spend the mana I'd generated using burning-tree emissary. I was unable to cast an instant immediately after summoning her, as I intended to kill the opponent's dreadhorde arcanist that had only 1 health left., and instead the game just passed the turn, making it so that the opponent's dreadhorde arcanist ran away with the game.

    I assume this was a bug and not operating as intended.

    1 vote

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  3. ranking

    The ranking system it s too bad. If you win, yo climb 40 steps but if you loss, you loss #160. It´s impossible playing with this system

    1 vote

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  4. Несколько странных ошибок подряд, связанных с подбором оппонентов, с портретами и использованием карт

    Приветствую.
    У меня возникло несколько странных ошибок подряд.

    1. Подбор противника в исторической рейтинговой игре длился больше 30 секунд и я решила отменить и попробавать снова. Кнопка отмены не срабатывала.

    2. Я сделала Alt+F4 и выключила игру.

    3. Я открыла игру, но вместо стартового єкрана увидела подбор матча.

    4. Моим портретом почему-то стал Аджани вместо Об-Никсилиса (что на екране подбора что в игре). При єтом Аджани не является портретом какой-либо из моих колод.

    5. В матче с оппонентом SeDai два раза не сработала моя карта "Презрение Сархана". У его существ не было защит в виде щитов или чего-то подобного, но цели не были уничтожены. Чары…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Card cast instead of inspect

    During my last two eldraine premier drafts I've noticed that quite often when I attempt to read the card instead of it being enlarged on mobile it will just be picked immediately. I am unsure if this is due to my phone model or the client misinterpreting a long press as a quick double tap.

    1 vote

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  6. Competitive Limited Ranked Play: Please put an end to the redraft abuse without losing ELO

    There is a major problem with very high end mythic rankings and competitive play in limited drafting.

    The players in the top #100 of mythic ranking are very obviously abusing the format's resignation option and are able to redraft infinite times without losing any ELO, in order to prevent them from having to play any ranked matches until they chance into an ultra-dominant deck.

    Regardless of how many people are even exploiting it, it should absolutely not be allowed. The setup of allowing players to resign their drafts and redraft without any ELO hit is completely contrary to the spirit…

    3 votes

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  7. Shalai, voice of plenty didn't give me hexproof

    Even though I had Shalai, Voice of Plenty on the battlefield my opponent was able to cast spells from their hand and use Planeswalker loyalty abilities to make me discard cards and lose life.

    1 vote

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  8. Wildwood Scourge, Iridescent Hornbeetle, Cathar's Crusade = Game Draw mechanism not working

    the game cant handle the triggers and the size of the stack. Sound breaks, game crawls and the threat of a game draw never materialises into an actual Draw.
    It has been nearly an hour stuck on Opponent's turn as triggers stack up.

    1 vote

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  9. DRAFT

    En una partida de draft comprando el evento con gemas a falta de una derrota para terminar en mitad de la partida el juego se cae sin dar tiempo a reiniciar y recuperar la partida. Perdiendo esa partida y la posibilidad de recuperar las gemas invertidas

    1 vote

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  10. My initial starting hand in every game is inconsistent and I think the deck shuffling and hand dealing is unrealistic.

    I have 25 creatures in my deck, only 21 noncreature spells and 29 land. Every game I have played lately I am always getting like 3-4 noncreature spells and only 1-2 or sometimes 0 creatures in my initial hand. I am also hardly seeing creatures in my initial hand that I have 4 of in my deck but am always seeing noncreature spells that I only have 1-3 of and am getting duplicates or multiples of those spells in my opening hand. It just seems very unrealistic and inconsistent (the shuffling mechanism isn't randomising enough perhaps?) It is just very…

    11 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. ADD Limited Rebalanced to Direct Challenge options

    Limited Rebalanced is NOT an option for Direct Challenges. Please add it.

    You can choose Limited Rebalanced for deckbuilding, but then you cannot use that deck anywhere, which makes it seem like someone forget to add it to the challenge options.

    Thank you.

    6 votes

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  12. I realize going second is harder then going first to win so why does mtga make me play second in almost every match.

    I entered todays arena open twice. I won basically one match from each entry. The problem for me is that mtga makes me go second almost every match and its nearly impossible to play for a win. I don't suppose there is any valid reason for what I am experiencing and the truth about mtga will probably never see the light of day. I do respect anyone who thinks this is a valid issue. I'd like to see the game rely on a dice roll or a different means of deciding who goes first.

    1 vote

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  13. 1 vote

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  14. 1 vote

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  15. Sorcerous Spyglass lingering effect

    My opponent had Sorcerous Spyglass, naming Skysovereign Consul Flagship. I cast Aether Channeler to bounce Spyglass in my opponent’s hand, so I could crew Skysovereign before combat… but the game instantly skipped to the declare attacker phase, as if I had no ability I could have activated before going to combat (but I had a lot of creature to crew, much more than the 3 power needed). So, it seems the Spyglass had a lingering effect that wasn’t removed when it left the battlefield. This is a bug that needs to be fixed. Thanks.

    1 vote

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  16. Magic Arena Crashing

    Arena is crashing on login on my Android 10 tablet.
    I have been playing Arena on this tablet for more than a year without any issues. However, as of October 2022, the game now crashes as soon as I click on the "Download" button after logging into my account (The game says I need to do a 1.96GB download and then crashes as soon as I click on "Download").

    I have rebooted my tablet twice, updated my android system to the latest available and tried uninstalling/reinstalling the game without success.

    Please help!

    Tablet: Vastking Kingpad K10 Pro

    1 vote

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  17. voda sea scavenger - select zero

    Could not select zero when scrying with Voda Sea Scavenger. Card states "may" put one card on top, rest go to bottom. If I want to put all on bottom that should be an option. A 'submit zero' button is on the screen but it would not let me click it (greyed out).

    1 vote

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  18. Event Progression Issue, Despite Client Still Being Responsive

    I was playing a game in my draft event, when I realized nothing was happening. It was my opponents turn so at first I assumed they were thinking. But long after I would’ve expected to see them start roping nothing had happened. Eventually I force quit and logged back in.

    Turns out I had been roping and missed a turn, almost forfeited the game before I got back in. I ended up losing, which doesn’t feel great when a bug caused me to lose a turn.

    I wanted to report the bug in case it can get fixed. It was…

    12 votes

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  19. draft money

    Tried to draft and nobody joined after 4min, I cancelled but never got my gold back so I have lost 10k of gold. Please give me my gold back.

    2 votes

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  20. Having issues with completeing the color challange quest on android

    Returning player from android
    Cant complete the color challange quest.
    Last battle propts network error
    I followed all workarounds with no success
    Tried to start the tutorial again but it didnt help

    10 votes

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