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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13962 results found

  1. Player Using Banned Cards in Standard

    I just played a game against Lancey or Lancy (that's the player's name) who used Uro and Omnath, which are banned cards. Posting the log.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Friends List: Game indicates that I am offline, no friends list

    Experienced for first time after the 25JUN2020 M21 update.

    While in client, the friends icon in the lower left hand portion of the screen is empty and does not indicate a number of friends in game. When clicking on the friends icon, I receive a message "Offline - Go online to see your friends"; confirmed connection (the game is running and connection is good)

    Image of the in game message is attached for reference

    53 votes

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    22 comments  ·  Gameplay  ·  Admin →
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  3. creatures exiled instead of graveyard

    creatures exiled instead of graveyard

    I had 2 creatures killed that went to exile instead of the graveyard. Both with spells, but neither spell exiles a killed creature. there were no effects on the board that should have exiled creates.

    24 votes

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    7 comments  ·  Gameplay  ·  Admin →
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  4. BUG: 2 Poppet Stitchers in play and unable to Transform only one of them. Have to either transform both or none.

    BUG: 2 Poppet Stitchers in play and unable to Transform only one of them. Have to either transform both or none. On PC.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. 28 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  6. Instead of ranking up to Mythic, rank changed to Diamond 4 upon win

    My rank was at Diamond 1, one win away from a promotion to Mythic. When I won my next standard ranked game, instead of the expected result (my rank changing to Mythic), it instead changed to Diamond 4. It isn't just a visual bug as I checked my profile and played another game but my rank remained in Diamond 4.

    Playing on Mac, this is the first time it's happened. Nonetheless this is quite frustrating as I've spent a lot of time playing through Diamond and was excited for the promotion to Mythic.

    Is there any solution to this /…

    13 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Dark Intimations bug

    My opponent timer ran out when I cast "Dark Intimations" and they avoided sacrificing one of their 4 creatures (No Planeswalkers under their control). It still made them discard one of their 2 cards and I was able to retrieve a card from my graveyard and draw a card.

    This was during the Historic Brawl Fest on Sunday June 20th and played on PC.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. 2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. summoning sickness not going away

    My speaker of the heavens would not get rid of summoning sickness as turns would progress. Was playing a standard ranked game and the client experienced some connection issues before the problem came up. Replayed speakers multiple times as they were bounced by brazen barrowers and would not get rid of summoning sickness as the turn would get back to me.

    8 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  10. Phantom Land

    My game lagged, and the interface showed me playing a land, but I was never able to tap it for mana. Instead, the game skipped through my turn and moved me to discard, (even though my screen showed me with 7 cards in hand) and the land was on the battlefield for the rest of the game, preventing me from tapping it for mana or playing it, discarding it, etc.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Combat phase skipped

    There was a bug where my combat phase was skipped after using "Declaration finale" (in french for "Closing Statement") in first main phase.
    I believe this could be because of the card double-choice when casting it.
    It's the last fight on the log.
    Thank u, have a nice day.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. slow loading

    Loading is currently incredibly slow for me on iOS. It took several minutes of black screen just to beging to load Initial Scene and now it's just stuck for minutes on "Waiting for Server". It's an Arena Open so I'm assuming it's server load.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. 土地事故、後攻が多すぎてゲームにならない

    土地事故や後攻が多すぎてゲームになりません。対戦相手が先攻の時は全く土地事故の気配が無いのに自分が先攻の時は高確率で土地事故です。調整するにしてももっとさり気なくやってください。露骨すぎます。
    それともシャッフル機能を改善して偏らないようにすることもできないのでしょうか。
    そうだとすればこのゲームに費やすユーザーの時間が無駄になるのでアリーナはサービス終了してほしいくらいです。

    65 votes

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    14 comments  ·  Gameplay  ·  Admin →
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  14. Color Chalenge

    Hi, my "color chalenge" show a bug, on a last step "Color "x" vs ??" . Not find a player, and can't complet the chalenge

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Maskwood nexus transformed into treasure failed to remove static ability, causing me to lose the game

    Enemy creatures remained changelings, and eachgained an accumulated bonus to power with respect to the number of skeletons they control and trample due to another card played after maskwood nexus was transformed into treasure, resulting in a waste of my enchantment, and the turn used to play it, causing me to lose the game I would have ranked up from.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Incorrect rules interaction

    platform: PC windows

    Casting DRAGON'S FIRE doesn't allow "reveal dragon from hand"
    (in particular it doesn't worked with SIEGE DRAGON)

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Economy - Expensive and Unfair

    https://mtgrocks.com/mtg-content-creators-criticise-arena-economy/

    This article articulates very well, the economy issue. I have spent more money on this game than any other ever, and I still feel wholly incomplete.

    This, even compared to buying physical cards. At lest there I could trade.

    WAY TOO EXPENSIVE WITH TOO FEW REWARDS!!!

    8 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Casting Embereth Paladin with all red mana, it does not get its adamant effect

    In my mono-red deck I cast Embereth Paladin with its adamant cost but he did not enter with a +1/+1 counter like he should. I think the code for handling adamant effects is bugged.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Unable to Join Games After Idling For Long Stretches

    I am playing on PC. After the latest patch (Midnight Hunt), I am unable to join games whenever I go AFK and leave the Arena client open for more than 30-45 minutes. Everything else seems to work fine, but when I join any queue it will sit endlessly (I've waited up to 6 minutes to test it) and never find a match. If I restart the MTGA client, it will work again.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Pillar of flame did not exile creature

    Cast Pillar of flame on a creature that died, but it was not exiled as it died.

    30 votes

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    18 comments  ·  Gameplay  ·  Admin →
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