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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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14069 results found

  1. No Ranked rewards and unable to log in

    My account is not logging in on my computer and I did not receive any of my rewards from progress in the last season.

    2 votes

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  2. 画面サイズ

    Mac OS monterey12.0.1において、フルスクリーンモードにすると、画面の両端が見切れる。
    アスペクト比がおかしくなる。などの不具合が確認されまています。

    2 votes

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  3. Conclave Mentor and Cleric of Life Interaction

    There are two interrelated bugs involving Cleric of Life’s Bond and Conclave Mentor. First, when a Cleric of Life is on the battlefield and you play Conclave Mentor, the Cleric of Life does not always gain life, despite stating that “Whenever another Cleric enters the battlefield under your control, you gain 1 life.” Second, the Conclave Mentor, when life is gained, seems to negate any addition of +1/+1 counters.

    I saw this previously, but figured I was a fluke. But today, had a very clear situation: one Cleric of Life on the Board, played a Conclave Mentor. Triggered the gaining…

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Spectral Adversary only activating twice when paid more than twice

    I played spectral adversary twice (on mobile), manually tapping lands to pay the enter the battlefield trigger 3 times. Each time it only recognized two payments putting only two counters on the card and phasing out only two other targets. This failed interaction cost me my matches and the gems I paid to enter this sealed event. This needs to be fixed or a credit needs to be supplied for the sealed event.

    3 votes

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  5. Depart the Realm and similar return spells going off before target permanent is on the battlefield.

    Ok, how can Depart the Realm and other spells that return a permanent to owners hand target the spell BEFORE it enters the battlefield, yet I cannot do that with red/black Instants that would kill the target creature? HUH! Either ALL intants can do it or none can! If you say, "well the permanent was not a creature yet and just a spell on the stack so it cannot take damage." Then Depart the Realm does not work either, as the it is just a spell and NOT a permanent. Right now it is just a cheap counter spell to…

    1 vote

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  6. Davriel Conditions

    In a match against an oposing Davriel, Soul Broker the Oponent accepted the condition "If you draw a card exile the 2 top cards of your deck" twice and it proceeded to be activated only once per draw for the rest of the match.

    1 vote

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  7. Repository Skaab interaction with foretold Haunting Voyage

    When you bring back 2 Repository Skaab with a foretold Haunting Voyage, there is a bug on the selection arrow for the exploit.
    Firstly, I sacrifice the first Repository Skaab targeted by the arrow on top of the resolution stack (sacrifice himself)and i bring back a spell from my graveyard.
    Then when I select the second repository skaab to sacrifice himself it warn me that he is already dead preventing me to bring back a second spell from my graveyard.
    2 possibilites come to my mind : the first arrow, of the selection stack, enlight the wrong repository skaab or…

    1 vote

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  8. Glorious sunrise

    I had two Glorious Sunrise in play and on one of them I chose the give target land 3 green mana on a untapped plains. So I could play my 3 drop and it auto passed the rest of my turn costing me the game.

    2 votes

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  9. Brawl Continued after opponent was in the negatives

    So, I was playing a brawl against another player and I got them to negative 17. I wanted to know why the game continued until I had to make another move which ended in me having to draw the last of my cards when it should have ended before the opponent had made another move? Is there something I am not aware of with brawls using commander decks?

    My opponent was at -17 and was still able to attack another turn making it so that when I did my final attack I had to draw cards and the game told…

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. deathtouch

    Player A had a green 4/4 with deathtouch. Player B had a 5/5 with protection from green. Player B blocked the deathtouch creature, and both creatures died

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Halana and Alena doesn't cause a prompt before combat like Luminarch Aspirant

    Unless I'm somehow sorely mistaken and confused, when your opponent controls a (non-alchemy) Luminarch Aspirant, the game stops to ask for input at the end of precombat main phase, to allow you to act before its start-of-combat trigger. (I remember this happening to me without manually placing stops, when I'm not force-passing to end-of-turn, as long as I have an instant or activated ability to use)
    In an alchemy game I just played against someone playing Halana and Alena, Partners, the game did not prompt me for input despite holding Doom Blade and Putrefy (from 2 Key to the Archives),…

    1 vote

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  12. memory deluge does not exile from graveyard

    I was playing a alchemy bo3 match and resolved a Go Blank with a Memory Deluge in my opponent's graveyard, the Memory Deluge din't exile (all others cards did), then when opponent cast it, it still in graveyard to be cast again.

    I was playing on PC

    1 vote

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  13. Se quedo colgado

    Jugando un partido de draft se quedo colgado , solo me deja salir y conceder , no me parece justo tener que conceder por un error del juego

    2 votes

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  14. phithing needle and disturb interraction

    • Version:
      2021.11.0.3937.897822

    • Issue:
      "Pithing Needle" used by opponent on my "Homestead Courage" (currently in my graveyard).
      On my turn I cast "Homestead Courage", it goes on the stack and the game got stuck on that point. My timeout fuse show up and runs out but nothing more happens. Choosing Concede does not work, had to Alt+F4 to close the game.

    • Logs:
      Attached

    2 votes

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  15. wretched throng

    if wretched throng dies and you press to search for your library for another card named wretched throng but you don't have wretched throng the game goes to limbo and beyond

    2 votes

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  16. No pips gained after opponent times out on Bo3 ladder

    My opponent won Game 1 in a best-of-3 ladder match, but timed out during Game 2 and gave me the match win, but I did not gain any pips from the win. I'm guessing this is related to the bug where players only gain 1 pip in a Bo3 if the opponent concedes during sideboarding, but since I lost Game 1, I netted 0 pips.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. incorrect wins when opponent concedes Bof3 rank

    Twice since the recent Jumpstart Historic Horizons update on 24Aug2021 when my opponent concedes the entire match mid match I only get credit for 1 win on the Bof3 ladder. I believe this is incorrect. It should give two wins on the ladder like it always has. Please fix this.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. Ios constant freezes

    Env: ios 14.4 on iphoneX
    Steps to reproduce:
    The freeze was encountered during gameplay(draft).
    One time it was losing network connection and the other simply drag down the top pull down screen to see the time. Both times caused my device to freeze and forced reboot was needed.
    Expected: gameplay runs normally, not freezing my device

    I encounter freezes during 2 of my premier drafts. While i know you guys are never going to compensate this, the freezes are extremely frustrating as it not only freezes the app but also my device and I have to force reboot to fix…

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Celestus not being recognized as a mana source

    I'm using a PC
    The turn automatically passed twice when I still had mana and abilities to use. I suspect Arena did not recognize the Celestus as a mana source and decided I couldn't do anything and passed through to my or my opponents turn.

    1 vote

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  20. Bug

    Cast "You find some prisoners" and cast a creature from opponent's deck. They cast "Brutal Cathar" and exile the creature you just cast. You cast "Infernal Grasp" to kill "Brutal Cather" and the creature that you had cast from opponent's desk reverts to being on the battlefield under your opponent's control instead of your control.

    1 vote

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