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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16201 results found

  1. 1 vote

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  2. Glitch when playing cards

    Ok soni don’t have the steps to reproduce it, but I’m playing on mobile. What happens, is that sometimes when your opponent plays spells or activates abilities and they start stacking up on the right of the screen, the mobile client glitches. When this happens, you are no longer able to long press on cards to make them larger so you can read them. Instead, if you try and long press a card in your hand, it plays it immediately. Or if you just tap a card in your hand, it plays it immediately. It’s very frustrating. Side I can’t…

    1 vote

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  3. Bug

    1.   Note which platform you’re using (PC, Mac, Android, or iOS) - PC
      
    2.   Enter the actual results you’re experiencing - Went up a level, arena rewarded with an Orb for mastery, then didn't received the Mastery Orb
      
    3.   Enter the expected results of the feature - Receive the Mastery Orb
      
    4.   Add any relevant screenshots/videos - No, but you can count rewards, levels, Orbs on my profile
      
    5.   If you found a workaround, please add workaround steps. - unfortunately not
      
    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. sumiu minha gemas

    startri um draf e recusei ainda na procura por jogadores, minhas 1500 gemas sumiram

    1 vote

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  5. unable to assign legal blocker during draft game

    Opponent attacked with creature that said cannot be blocked by creatures power 2 or less. The game then would not allow me to assign a blocker of power 3 or even 4. This seems like a large problem.

    1 vote

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  6. 1 vote

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  7. Spells don't resolve, actions not registering

    I've had several games where the app doesn't hang but it is asking me to take an action (pass end of turn, declare blockers) but after I add a spell to the stack before passing or declare the attacker the application acts like it is still waiting for me to do something. In every instance the timer comes up, the application doesn't let me do anything, and eventually the timer counts all the way down and either doesn't register the spell on the stack or the declared block and I just lose the blocker or spell on the stack and…

    1 vote

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  8. card won't fully play

    in the battle if you have low wifi and the game doesn't connect for a split second the card you just played will be stuck on the side of the screen with the arrow to push it off screen or bring it back on screen and the game thinks it's in your hand and not in the battlefield but when you click the card it shows nothing. also it just times me out because it's trying to play the card that won't play and it's taking my time to do so endlessly so now I'm loosing battles because certain cards…

    1 vote

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  9. Sometimes can't respond to cascade

    I was playing against Sliver cascade in historic brawl with enough mana open to play Restoration Angel to respond to something my opponent did. My opponent cascaded into a Lightning Bolt, targeting one of my creatures. The game did not give me an opportunity to respond to the Lightning Bolt, and resolved the whole stack without giving me a chance to play.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Tutorial don't block android

    I can't go pass the blocking in the tutorial because it don't let me block

    39 votes

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    12 comments  ·  Gameplay  ·  Admin →
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  11. Client misrepresenting tapped lands

    I was playing a DMU Traditional Draft and my opponent blocked with a Tattered Apparition and activated it more time than the untapped lands the client displayed should have allowed them to. This happened two times with Tattered Apparition, and they also appeared to activate Tidepool Turtle with only two mana. I can only assume the client was not correctly displaying the state of their lands and they were seeing something different than I was. This caused them to gain an advantage and win the match as my plays in these cases assumed what I was seeing was correct and…

    1 vote

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  12. iOS hand size bug

    On iOS MTGA it’s nearly impossible to select cards from your hand when you have too many. This is a big problem for me when I run a deck that lets me draw many cards and have no maximum hand size. The cards get so cluttered up that when I try to select them with my finger I end up pushing them around instead.

    1 vote

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  13. Only can attack lands

    Legendary land do not do what is ment to do just attack other lands

    1 vote

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  14. Game hangs while resolving Consider

    I cast Consider during my opponents' end step, and my deck appeared in the middle of the screen but didn't show me the top card. I couldn't drag the face-down card to my graveyard or do anything at all except "submit", after which I didn't draw a card and couldn't take any actions at all except emote a "shrug" to my opponent. Even the gear icon in the upper right corner was missing, so I had to close out the game from the taskbar.

    1 vote

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  15. Colour Challenge rewards

    Hi I'm doing the colour challenges daily for the free decks but the last couple of days they haven't been recording the data properly today I must've cast at least 35 black or red spells and it's not giving recording it. And yesterday one of the colours wasn't recording at all.

    1 vote

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  16. Glorious Sunrise

    Glorious Sunrise is bugged in gameplay. As stated in card. +1 +1 gain trample until end of turn! AGAIN UNTIL END OF TURN!!!!!!! The counters given do not get removed at end of turn giving 1/1 tokens a monstrous gain turn and turn again. Please Fix the broken Mechanics as it is annoying seeing these guys build decks with a broken ability

    1 vote

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  17. memory hog

    I shouldn't be able to eat 12 Gigs of memory, even if I have 6 parallel lives type effects and use the Embalm on my Anointed Priest. Please find a way to make triggered abilities not take so much memory/time to load and unload to/from the stack. It took a couple minutes for the 4000+ triggers to even register for me. My opponent seemed to have another couple minute wait. I'd like to play exponential decks, but the system as written is incapable of handling them. Allow shortcutting if you notice it will take up memory - notice the same…

    1 vote

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  18. Can't play any matches, game never loads opening hands after matchmaking with an opponent.

    Ever since the latest update I have been un able to play any matches on Arena. I'm able to to matchmake with an opponent, enter a match, and then when the game screen loads nothing happens when I should be shown my opening hand. It's not a crash or a freeze, as the music continues to play and I can click on the game board and have see it interact with the mouse clicks. There's also no way to back out of the match or access any settings.

    I've attached a screen shot of what the client looks like when…

    1 vote

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  19. Dollhouse of Horrors + Scheming Fence + Undercover Operative -> No Shield Counter

    Dollhouse of Horrors + Scheming Fence + Undercover Operative -> No Shield Counter (PC)

    Step 1: Have a Scheming Fence Token made by Dollhouse choosing the dollhouse

    Step: 2: Create a Undercover Operative Token using Dollhouse's ability that the Scheming Fence copied

    Step 3: Choose your Scheming Fence Token as what you want to copy with the Undercover Operative Token

    Step 4: Choose Dollhouse as the permanent you want this to target with its Scheming Fence ETB Replacement Effect

    Step 6: The Token enters as a copy of Scheming Fence with Dollhouse's ability, but NO Shield Counter (It should enter…

    2 votes

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  20. Brawl Friend Challenge

    Can't play Brawl game with people on my friend list. The moment whe try whe always have the '' invalide deck '' message and the oder player all is brawl deck have a red ! on it!

    8 votes

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