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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13655 results found

  1. Blade Historian Not Giving Doube Strike

    In my last game, I had two attacking creatures while I had Blade Historian on the field. Neither creature got their double strike. I stayed in the game one more turn to make sure I wasn't missing something, and again my attacking creatures didn't have double strike. Them not having double strike essentially cost me the game. Please fix this. Not getting double strike from Blade Historian is messing up my preferred deck to play.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Checking Sideboard while Searching Library bug

    I was casting Primal Command in Strixhaven sealed limited on PC, I choose to gain 7 and tutor for a creature. While searching my library I realized I wanted to check my sideboard for lessons, I "minimized" the library search browser, clicked my library and selected view sideboard; I checked my sideboard cards, then minimized that browser and couldn't navigate back to the original library tutor browser. In trying to get back I opened the library browser again, such that eventually I had to click "done" in 2 library browsers, then finally the original search popped up, I could tell…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Blade Historian not always causing double strike

    There have been a couple of times where I've had a Blade Historian in play, but found that my attacking creatures weren't double striking. I thought it may have been me misreading the board or just missing something, but in my last game it was readily apparent as I swung for what would have been lethal due to double strike and my opponent single blocked, but the second strike never came. I'm not even sure it got first strike, so the ability didn't seem to be active at all. The problem is inconsistent, as there have been times it worked.…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Valakut Exploration + Roiling Regrowth

    Second landfall bug I've discovered today. Geez.

    Valakut Exploration is basically unplayable. And it has cost me a game, which NEVER feels good.

    So, apparantly, due to the way that priority passes work, if you play your last card in hand, if it creates a landfall trigger for Valakut Exploration, you will NOT be able to play the card it exiles. Ever.

    Happened twice to me. First time was a Roiling Regrowth that would have won the game off my Brushfire Elemental. Played a land, got that exiled, but then it auto-skipped even though I had the mana for it.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Sideboard Disappears

    The game removes the BO3 half of the sideboard cards when playing a friend challenge of historic tournament.

    On PC
    Create a traditional historic deck with full 15 card side board and categorize it as such
    Friend challenge to Historic Tournament Match
    Select the deck
    Actual Result: Play match, after first game the BO3 marked portion of the sideboard is gone. Post match sideboard is missing the BO3 marked portion
    Expected Result: BO3 marked portion of the sideboard is there and the deck is not edited

    50 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  6. Goldspan Dragon Treasure Tokens

    Guys, Ivé played two games when Goldspan Dragon was targeted by my opponent. In both of these games it generated a treasure token, which only produced one mana. I thought it was only a one time bug, but I´ve lost two matches on the ladder because of these problem

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Friendly Brawl Match w/Companion Doesn't work

    Friendly Brawl match loads forever when trying to friendly brawl with Keruga in companion zone. Games work fine if I unslot him. All cards are following his deck restriction.

    20 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Friends list

    Friends list won't show my friends, I can't see chat messages and I can't accept challenges from them.

    23 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  9. Ios constant freezes

    Env: ios 14.4 on iphoneX
    Steps to reproduce:
    The freeze was encountered during gameplay(draft).
    One time it was losing network connection and the other simply drag down the top pull down screen to see the time. Both times caused my device to freeze and forced reboot was needed.
    Expected: gameplay runs normally, not freezing my device

    I encounter freezes during 2 of my premier drafts. While i know you guys are never going to compensate this, the freezes are extremely frustrating as it not only freezes the app but also my device and I have to force reboot to fix…

    10 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Arena Android App Not Able To Connect To Server

    Android version of the game boots up ok, but can't seem to connect to the server. Already cleaned cache and reinstalled the app 2 times and it persists.

    14 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  11. 442 votes

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    67 comments  ·  Gameplay  ·  Admin →
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  12. カード名を指定できない

    シルバークイルの口封じを出したが検索してもあるはずのカードが出てこない。表示されているものを選択することでしカード名を指定できない。時間切れになってドラフトで使用できないカードを無理やり指定された。せめて、スタンダードで使用できるカードを優先的に選択できるようにすべきである。ドラフトなら同じエキスパンションのものを選択できるようにすべき。使用言語日本語。
    以前、半年以上前魔術遠眼鏡をプレイしたときもそうだった。おそらく、カード名を指定するカードであれば起こる。それ以後使わないようにしていたが、実質使えないカードが有るのはおかしい。一時的に禁止カードにして補填するか、今すぐ直してほしい。

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Disconnect Draft Bug

    I was in the middle of a match in a quick draft and it timed out from the server, but the game let me reconnect right away and start a new match.

    I won the 2nd match, but it counted as loss for my draft.
    There was no connection issues on my PC(which was evident from my ability to reconnect as soon as the timer went to zero)

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Cant select order to place cards on bottom of library

    Before tainted pact was in the game it wasnt an issue but i couldnt place my thassas oracle on bottom when augur of bolas says "in any order" but i couldnt order it. it ciost me the game on ranked.

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. crashes when I’m playing iOS

    Since game was released, my game crashes mid battle. I have a new generation iPad, so it’s not a performance issue. Thanks,

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Friends list

    Deleted my friends list and won’t show friend requests on iOS or allow me to send them

    55 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  17. hand smoothing system

    what is wrong with arena after updating i can't seem to draw anything but land?? i lost 2 games because of it. the picture below is from my 2nd game since i thought the 1st time maybe it's just bad luck but 2 games in a row?? there's gotta be something wrong with it. all of the nonland cards in my hand is from my initial hand, 3 lands & 4 spells. after that, i drew what? 6 lands in a row??!! can u guys check the hand smoothing system? & it's if it's possible can i get some compensation…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  18. hand smoothing system

    what is wrong with arena after updating i can't seem to draw anything but land?? i lost 2 games because of it. the picture below is from my 2nd game since i thought the 1st time maybe it's just bad luck but 2 games in a row?? there's gotta be something wrong with it. all of the nonland cards in my hand is from my initial hand, 3 lands & 4 spells. after that, i drew what? 6 lands in a row??!! can u guys check the hand smoothing system? & it's if it's possible can i get some compensation…

    2 votes

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  19. Can’t see sideboard in draft game

    I can’t see my sideboard in draft mode. I will add a picture. IOS.

    4 votes

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  20. Can't drag cards for mulligan

    Can't drag cards when mulligan. Sometimes the click registers, sometimes it doesn't. Sometimes I can get it done before I run out of time, sometimes I can't. Cost me a ranked game today.

    3 votes

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