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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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15048 results found

  1. Azcanta front side not working

    While playing Historic Brawl two times in different games the front size of "Search for Azcanta" did not work.
    The selection screen pop at the start of my turn normally but I couldn't see the front side of the top card and couldn't put it in my graveyard, when I clicked on accept the game bugged. I try quitting reloading but the game was ended and it had counted as a win on my daily win rewards.

    1 vote

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  2. Hexproof did not protect against targeted spell in Quick Draft

    In quick draft, my opponent played Rending Flames on Katilda Dawnlight Martyr which had been given hexproof by Cradle of Safety on the same turn and destroyed it.

    1 vote

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  3. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. Can't install game

    Can't re-install game on PC. Since 1/27 update game wouldn't load. Have removed program, all files, and deleted registry. Still get this error. Please help!

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  5. 製品提案

    購入したカードがアップされていない

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Ugin, the Spirit Dragon did not exile black token produced by God-Pharaoh's Gift

    A black token of the card named "Angel of Sanctions" was not exiled by Ugin's second ability (-X = -0). According to the rules, tokens have converted mana cost zero. If my understanding of the rules is correct, please fix it. Thank you.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. ネットワークエラー

    スマホ、ルーター等を再起動しても画像のようになります

    2 votes

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  8. Servers are still down after maintenance.

    Still can't log in after maintenance from 1/27.

    5 votes

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  9. mana coast

    How it possible to play card with mana coast 6, if opponent has only 5 mana, without any effects?? Please explain my why this happens!

    1 vote

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  10. "Authentication Failed" and/or "Attach Failed" message

    So, this not solved like you said in patch notes. It turned up after update. Any ideas? Wanted to finish draft before todays' events rotation.

    3 votes

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  11. stuck waiting for opponent to resolve Siphon Insight

    My end step, opponent uses Siphon Insight, wait timer runs out, and here we sit still. From best I can tell I wasn't kicked so a test of wills?

    1 vote

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  12. 1 vote

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  13. Opponent Roped infinitely

    Opponent intentionally roped their turn in draft event when they knew they would lose on my next turn, and after roping out it didn't use any of their time outs, and despite waiting for over 5 minutes, I was never passed priority and they wouldn't lose.

    Wish I had the foresight to record their username, hopefully you can manage from the log.
    They ruined my draft record, can I get a refund for this?

    2 votes

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  14. Bug

    El juego a veces despues de mi turno de atacar simplemente pasa al turno del oponente sin que yo lo seleccione, he perdido un par de partidas por esa situacion.

    Otra es que muchas veces cierran o se salen los contrincantes y se queda el reloj azul cargando pero no avanza por lo que o se tiene que cerrar la app o se tiene que ceder el juego y eso es trampa.

    1 vote

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  15. time limit is broken

    time limit doesnt work. guess, user "segaldeadlytechniques" is taking advantage of this bug, cause i been waiting him to make a play (more than five minutes). and the game doesnt skip to my turn.

    3 votes

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  16. Black screen with cursor

    Black screen with cursor after starting the game.
    This issue happened to me after every update...

    6 votes

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  17. Abilities weren't working correctly

    The +1/+1 Counters were not being placed on my creatures from "luminarch aspirant". My tap ability from "Saryth, the viper's fang" didn't activate. I attempted to double block with Saryth and a 1/1 that I had to block his Vorinclex. Then tap Saryth to give the 1/1 death touch. However, the ability wasn't activated even though the mana was paid. I'm pretty sure the other guy was hacking because I've never had this problem before. Unfortunately, I just have a screenshot of the person's name. I just want this person to be screened or put under some kind of surveillance…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Biolume Egg Does Not Return Transformed at the Next End Step

    The rules text on Biolume Egg Reads
    "Defender
    When Biolume Egg enters the battlefield, scry 2.
    When you sacrifice Biolume Egg, return it to the battlefield transformed under its owner's control at the beginning of the next end step."

    When I sacrifice Biolume Egg with Skullport Merchant during my opponents turn, it does not return transformed until my next endphase, rather than my opponents. Sacking it through other means appears to work, but the i was able to replicate the issue when sacrificing it to Skullport Merchant.

    This is a major problem as it impacts whether or not I…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Toxrill, The Corrosive Token Display Bug

    Hello, and thank you for our previous interaction. I just wanted to report an issue with a toxrill token that I played against. The numbers and background were both black making it impossible to see power and toughness. I just wanted to alert someone that this is an issue. Thank you once again for your time.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Can't Log In

    Updated the game on my PC and now every time I load it it won't let me login. Says authentication error. Website says game is operating normally so no idea why this is happening. Please fix this.

    2 votes

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