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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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16841 results found

  1. Spell casted with kicker not copied properly

    1.   Give us the steps to reproduce the bug - Playing a Blue/Red deck with Maddening Cacophony and any spell that copies a spell.  Cast Maddening Cacophony with kicker.  The copied spell should also have the kicker effect per MTG oracle text (If you copy a kicked spell, the copy is also kicked. If a card or token enters the battlefield as a copy of a permanent that's already on the battlefield, the new permanent isn't kicked, even if the original was.)  Instead, kicker copy will resolve and then non-kicker copy will resolve.
      
    2.   Note which platform you’re using (PC, Mac, Android,
    2 votes

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  2. double loss

    Played first match of a Premier Draft Dominaria United on 10/24 around 5:20PM MST. Conceded during attacking phase before combat damage was assigned. Going to queue up again it states 0 Wins (as expected) and 2 losses!

    3 votes

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  3. Burnign-tree emissary

    Some kind of bug happened in the last game I played as it didn't allow me to spend the mana I'd generated using burning-tree emissary. I was unable to cast an instant immediately after summoning her, as I intended to kill the opponent's dreadhorde arcanist that had only 1 health left., and instead the game just passed the turn, making it so that the opponent's dreadhorde arcanist ran away with the game.

    I assume this was a bug and not operating as intended.

    1 vote

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  4. ranking

    The ranking system it s too bad. If you win, yo climb 40 steps but if you loss, you loss #160. It´s impossible playing with this system

    1 vote

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  5. Несколько странных ошибок подряд, связанных с подбором оппонентов, с портретами и использованием карт

    Приветствую.
    У меня возникло несколько странных ошибок подряд.

    1. Подбор противника в исторической рейтинговой игре длился больше 30 секунд и я решила отменить и попробавать снова. Кнопка отмены не срабатывала.

    2. Я сделала Alt+F4 и выключила игру.

    3. Я открыла игру, но вместо стартового єкрана увидела подбор матча.

    4. Моим портретом почему-то стал Аджани вместо Об-Никсилиса (что на екране подбора что в игре). При єтом Аджани не является портретом какой-либо из моих колод.

    5. В матче с оппонентом SeDai два раза не сработала моя карта "Презрение Сархана". У его существ не было защит в виде щитов или чего-то подобного, но цели не были уничтожены. Чары…

    1 vote

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  6. Barrow Witches

    Barrow Witches could not return a knight card from my graveyard. I intended to target resolute rider. It cost me a game.

    2 votes

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  7. lifelink/burn

    1. etheral escort + molten empact/ Mephit's Enthusiasm (modified burn spells)
    2. pc.
    3. after using etheral escort to apply lifelink to the burn spells, when the burn spells are cast and dealt damage, four life are gain regardless of how much damage is actually dealt to target.
    4. only the actual amount of damage that is dealt should result in the actual amount of life gained.
    5. (easily recreated)
    6. (HUGE EXPLOIT)
    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  8. player exploited bug. The player "cian" used bug to cheat and win losing game.

    player cheated and used a bug to win game. Player "cian" would repeatedly inspect cards on battlefield nonstop which would lock up my actions turn after turn so i could never do anything untill it made me forfeit from taking no actions please fix this was in ranked

    4 votes

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  9. Phoenix Chick

    With the Chick in the graveyard I attacked with 3 creatures (twice, in fact.) The card's ability triggered but the card remained in the graveyard.

    2 votes

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  10. Citadel of Bolas stops working half way through my turn, no I don't mean it won't pay alt costs

    Ios user
    Historic brawl
    Opponent's board is only non-intetactive land
    Possibly relevant cards on my board; Jodah (pseudo cascade)
    Bugged card; Citadel of Bolas
    Sequence; draw land, cast 2 spells successfully from top, see a land on top, play Karn's Sylex, "cascade" into x, top card becomes The Wanderer, Citadel refuses to cast.
    Life total is >40, top card is revealed, library is clickable, TW is displayed withput the blue outline. Clicking does nothing. Opponent's board state is unchanged since successfully casting cards from top. Nothing in my library prevents CoB type effects.

    This has happened before with different, more…

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  11. Can't launch MTG Arena on Windows

    I can't launch Arena on Windows because I always get "outdated client version" error.
    I have search in this forum and other websites but nothing fix this. I have tried:
    * Executing MTGArena.exe as Admin from the program folder.
    * Uninstalling program and installing it again.
    * Others.
    Any ideas? Any other thing I could try?
    On my mobile phone the app is working perfectly, so no problems with my account.
    Thanks!

    2 votes

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  12. Mistcaller Bug

    Mistcaller is such a cool combo piece — I was really excited to craft the wildcards for a playset of them for a Mono U Tempo-Control deck with The Phasing of Zhalfir and Crafty Cutpurse, but unfortunately due to a bug, Mistcaller is merely a vanilla 1/1 that can sacrifice itself for no effect.

    I was pretty pumped to draw into my combo on turn 5, played Mistcaller for 1, sacrificed it, and then played The Phasing of Zhalfir, reading ahead to its third ability. I was so pumped to wipe their board and stabilize, but they still got their…

    1 vote

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  13. Duplicated cards w/mutate could not do so

    1. I used 'Teach by Example' to cast a copy of my next instant/sorcery spell.
    2. I cast 'Bind to Secrecy' to conjure a duplicate of a creature card from my opponent's graveyard, in this case, a 'Vulpikeet.'
    3. I succesfully conjured 2 duplicates of 'Vulpikeet' into my hand.
    4. I was NOT able to cast either 'Vulpikeet' for its mutate cost*. The mutate option was glowing, but unclickable.

    *I don't know if the text "You may spend mana as if it were any color to cast this spell" affects the mutate cost, however I had the requisite 1 white mana in the form…

    1 vote

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  14. Couldnt cast Fatal Grudge for some reason, cost me the game!

    I had a pact weapon my opponent just couldnt manage to get off of a creature even though i was at -41. I had a Halo fountain for a while but not enough white mana to win the game. he finally got one and played it, the next turn he could use it to win the game after declaring attackers. i tried to use my fatal grudge to sacrifice my halo fountain (since it was my only pure artifact and my opponent happened to have only 1 artifact in play, the halo fountain). I could not cast the spell even…

    1 vote

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  15. draft

    Draft Bug - Opponent played defiler of faith and when they cast a creature with a white mana it made two white soldier 1/1 tokens. Opponent didn't have any modifiers to create an additional 1/1 white soldier token. They had Ratadrabik of Urborg on the board.

    1 vote

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  16. サイドボードのoption A表示

    モバイル版でのBO3プレイ時、サイドボード中のメイン/サイドの枚数が表示されずとても不便です。
    また、「option A」という謎のトグル選択肢が出現します。(選択しても何も変わらず、AやBが重なって表示される

    3 votes

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  17. Card cast instead of inspect

    During my last two eldraine premier drafts I've noticed that quite often when I attempt to read the card instead of it being enlarged on mobile it will just be picked immediately. I am unsure if this is due to my phone model or the client misinterpreting a long press as a quick double tap.

    1 vote

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  18. Instant bug issue where they cannot be played

    Instants unplayable, Killshot instant was unplayable despite having the mana on the board and nothing preventing it from being played

    4 votes

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  19. Shalai, voice of plenty didn't give me hexproof

    Even though I had Shalai, Voice of Plenty on the battlefield my opponent was able to cast spells from their hand and use Planeswalker loyalty abilities to make me discard cards and lose life.

    1 vote

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  20. 5 votes

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