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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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13960 results found

  1. Se para y sale la partida como perdida

    el juego se para en medio de una partida cuando casi he ganado. me ha pasado 2 veces en 2 dias, y hoy era en draft casi ganando al partida. Cuando vuelvo a entrar la poner como perdida!

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Godless Shrine not counting towards Shrine count

    Godless Shrine not counting towards Shrine count during gameplay

    7 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. The rank does not go down correctly // 正しくランクが下がらない

    The rank did not go down from the state without gauge until losing 3 consecutive games

    ゲージなしの状態から3連敗をするまでランクが下がらなかった

    2 votes

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  4. Mulligan smoothing does not properly account for 'X' CMC cards

    I'm aware that Arena has a 'smoothing' algorithm designed to reduce the chance of mulligans by giving players a better chance to have a starting hand containing the nearest number of lands to their CMC, but I've noticed that this doesn't properly account for 'X' CMC cards.

    I've been playing a simic ramp deck at my local game store for quite some time now and had been having no problems with starting hands (I'd mulligan in around half of the games I played, rarely more than once, but that seemed fairly normal), but when I replicated the deck on arena…

    4 votes

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  5. Mac client is horrifically bad.

    Crashes on startup, crashes before a match, crashes again before the same match, crashes again before that same match again. That was in draft, by the way. Crashed after that game, too. Crashes in the morning, crashes in the evening, crashes at supper time. Go to an Oprah show? You get a crash! Take it in the car? You're totaled! Want to watch a movie from 2004? You get an academy award winning Crash! Going to a wedding? Crashed. I might actually hate this more than Dave Matthew's "Crash Into me". UFO in 1947? You crash in Roswell.

    Oh, and…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. game crash in middle of the match

    Game Crash in middle of the match. Repair it. Is very annoying.

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  7. The game crashes and closes in the middle of matches

    In the middle of the party in common movements, the screen freezes and the game stops and closes

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Game crashes afte animation

    Game Crash after Animations of some cards like Nicol Bolas Dragon -3..

    5 votes

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  9. Turn skipping

    Another day, another bug to report....

    During the Workshop Power & Glory, my turns were getting skipped. I'd draw, play on 1st main phase then it was opponent's turn. I was not able to attack or play any cards in 2nd main phase. My opponent did not have any abilities causing me to lose half my turn.

    27 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Historic Bug

    I've challenged a friend so we can play Bo3 in Historic format but once he accept and pick his Historic deck, i couldnt because my historic deck were at the bottom of the screen where the non-historic deck are placed, i only had Standard decks as options to choose. Then when he challenged me, i could pick my historic deck but he couldnt cause of the same bug

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Revealed cards don't stay revealed

    I've noticed that after playing cards like Memory Leak that a revealed card doesn't always remain revealed and is often hidden again.

    8 votes

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  12. Cannot activate Shifting Ceratop's Ability

    When assigning blockers, you cannot activate Shifting Ceratops ability to give it reach to block a flier. Unless there is some rule which I do not know about, this should be possible to do (checking the gatherer, nothing says you MUST do this before assigning blockers and even if this is the case, I was not able to activate the ability before the blocker step except during the opponent's main phase).

    This should either be changed or the gatherer should at least be clarified about this as it turned what should have easily been a win into a loss.

    2 votes

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  13. Win not recorded for draft

    I won the second to last game in this draft but it was not recorded, please refund my gems.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. 54 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  15. black screen launch

    Despite the latest hotfix, still impossible to launch the game => black screen.
    Windows 7 64bits

    35 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  16. Aplicação MTG Arena continua fechando sozinha

    Aplicação MTG Arena continua fechando sozinha durante qualquer tipo de partida, mesmo após a última atualização.
    Isto está atrapalhando demais.

    3 votes

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  17. how come after every match there is a 1 to 2 minute delay {black screen } till it goes back gto the mainmenu screen

    how come after every match there is a 1 to 2 minute delay {black screen } till it goes back go to the main menu screen

    3 votes

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  18. The update is unable to continue while MTGA is running.

    I tried to download the new update, and I got this message. Checked task manager to see if it was running, and it wasn't. I restarted my device only to see the same message. I uninstalled MTGA, then tried to reinstall, only to get this message again!

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. peer into the abyss and smothering tithe game crash/lagg

    casting
    peer into the abyss
    multiple smothering tithe on the battlefield
    if opponent has more than standard amount of cards in deck the game will lagg,
    if you have more than 100 tokens generated in one action the game will freeze

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Game Crashes

    Everytime time the Game crashes, I can not enter the Game again. After serval Minutes I can me log in, but the Game that i was playing , I lose every time.

    17 votes

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    1 comment  ·  Gameplay  ·  Admin →
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