MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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893 results found
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Restart Required
The Restart Required modal NEVER goes away.
I restart: it's still there
I hit CTRL + R: it's still there
I hit CTRL + D: it's still there
I reboot: it's still therePlease make it go away.
2 votes -
Squares appearing around pet
While playing arena matches in premier draft, all day today my pet appeared with pink squares all around them non-stop. Visually annoying bug.
2 votes -
unable to login authentication failed
When I open Arena, it opens to a black screen that reads "Unable to Login. Authentication failed for kodama-llama: An exception occurred"
I have tried logging out and logging in and uninstalling and reinstalling to fix the issue, but neither works.
6 votes -
Impossible to connect to the server
It’s some days that is impossibile to connnect to the server using the app for IOS. It seems to be a problem if you use a Tim connnection (Telecom Italia Mobile), but there is no way make it works.
2 votes -
Blank menu buttons still
Still having issues with blank or missing menu buttons on Samsung Galaxy S24 Ultra even with 48th version of the interface. Please fix this.
1 vote -
App is just black
When I try to play using the latest update the app is just black or it says the server can't connect.
I'm on an android using the latest app update, it worked before this. I uninstalled it and reinstalled to try and fix it. It's normal during the opening, downloading updates and signing in, then it's just black. Everything works normal on the desktop version.
3 votes -
Save "find match" preferences when changing screens
When changing your deck, sometimes the "Find match" selection switches from "Standard" to "Bot Match" or "Timeless play". Never do that. I want to play standard, which is the only mode I ever play so no need to "suggest" other stuff to me. I never want to click "play" and have to concede immediately since I am in the wrong mode
2 votes -
動作が軽くなった
2025.46.10.8083.1126785
だが、メンテ中だからなのかはわからんが、
サーバー性能が上がったかのように軽くなった。Game Update - Alchemy: Aetherdrift Follow-Up
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 2025 - 15:30 UTC
Scheduled - @MTG_Arena maintenance will occur to deploy the 2025.46.10 game update, containing high priority bug fixes and updates.📥 Small download required.
🔄 Restart required.
⏲️ ~3 hour estimated deployment.
📝 Patch notes soon after.
Mar 11, 2025 15:30-18:30 UTC
ーーーーーーーーーーーーーーーーーーー
https://magicthegatheringarena.statuspage.io/1 vote -
Crash crash crash
The game begins to crash with todays update. Android versión. Cannot load the Main screen. Cannot get the log info.
2 votes -
Bug - Game Draw instead of Win
Playing a game with one card left in deck. Attacked with entire team for lethal damage. Lethal damage inflicted on opponent. Several draw triggers would go on the stack at this point, however the game (in paper) would end at this point before any of said draw triggers would resolve. Arena concluded this game as a draw instead of a win.
3 votes -
Bug - Game Draw instead of Win
Playing a game with one card left in deck. Attacked with entire team for lethal damage. Lethal damage inflicted on opponent. Several draw triggers would go on the stack at this point, however the game (in paper) would end at this point before any of said draw triggers would resolve. Arena concluded this game as a draw instead of a win.
3 votes -
BUG: can't reconnect to a game without closin Arena
During several games (3 today), I was ejected from the ongoing game with the message "server connection lost". The issue is: I couldn't reconnect to the game in progress. The only way was to close Arena completely, restart it, and then I rejoined the ongoing game. Log added.
7 votes -
Arena leaving Full Screen from 3440x1440
Hello - Arena leaves full screen and goes to a windowed version of itself every time I leave a match (for sideboard) or completion. I am playing Full screen at 3440x1440 but it will default to windowed 2560x1440. This is super annoying --- any fixes?
8 votes -
Arena can't load my collection since two days
Since yestarday, I can't enter the game, losing time and money. I'm not the only one, please try to resolve.
2 votes -
Can't equip more than 9 phrases emote
In the emote selection section of the profile, I cannot select more than 9 phrases.
The counter below the list correctly shows the correct number selected and gives out an error when going over 15.
The general error of "cannot equip more than 15 emotes of the type phrase" appears after the 10th emote is selected, disabling the confirm button.
Selecting and deselecting a sticker eliminates the error and reactivates the confirm button, but when pressed it shows another error and propts you to discard any changes.23 votes -
quit unexpectedly
MTGA quit unexpectedly
For the last two updates, the one before Duskmourn, and again after the set release today, every time I close the app on my Mac there is a Problem Report for MTGA generated.10 votes -
This Company ignores reports. Don't pay any real world money until they respond!
The interface is buggy.
Simple stuff — Some cards do not give you the option of priority when the rules state that you get to have it. Some cards also give you priority when there are no targets, forcing you to pass at every single step (ie Jolted Awake).Less simple stuff — Other players that auto-concede are either disconnecting/disconnected or are running a trainer that force quits. Us legit players will have to sit through it when it gets stuck. These should NEVER turn out to be a "draw". Give the win to the person who showed up and…
2 votes -
The artwork proportions of the Card Style in the Foundations series Planeswalkers have issues.
I don't have the Ajani and Chandra cards, but I tested the Card Styles for Kaito, Liliana, and Vivien. Among them, the Card Styles for Kaito and Liliana are disproportionate, which makes them look unappealing when using skills. Below is a comparison of Liliana of the Veil's Card Style.
I was unable to create the Mazemind Tome Card Style in my Collection; this Card Style was only available on Daily Deals on December 19, 2024.
3 votes -
達成していない実績が達成された
ログの時間帯頃のマッチがトリガとなり、
ただひとつの大事なこと
という実績が達成扱いになったが、
その実績の条件をクリアするような勝ち方ではなく、ただ戦闘ダメージを与えて相手が投了した、
のに、達成扱いとなったバグが発生した。なんか気持ち悪いな。
1 vote -
Black Screen, Game Crash,
When I attempt to open the game, the screen goes black. Sometimes a cannot connect to server error occurs. I am on a Mac M1. The bug is somewhere in the AKsoundengine. This is a new bug for me. It has been happening for weeks now.
3 votes
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