MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
901 results found
-
+1/+1 and -1/-1 interaction causing integer underflow on the UI
In a ranked BO1 pioneer game, I had my Nemesis of Mortals become monstrous while it had 2 -1/-1 counters on it. It had the correct stats of 8/8 but it appeared with 1 +1/+1 counter and 4294967294 -1/-1 counters.
The expected result is 3 +1/+1 counters, which it appeared to correctly be under the hood, but the UI got confused and underflowed the -1/-1 counters by 2.
1 vote -
stormchaser's talent visual bug!
The enchantment is all chopped up on screen and a visual disaster. We spend gems on full art cards and then they aren't displayed properly and I think it should be taken seriously.
2 votes -
Fails to manifest assets
Fails to manifest assets and when asked to login, gives this error code: - 1
2 votes -
Ultradwide Support
The game is bugged on an ultrawide. If I set it as full screen, it kicks out to windowed mode every time anything happens going to/from games. 3440x1440 for sure doesn't work, I don't have a screen with a higher resolution to test but this is extremely annoying. This is an easily reproducible bug. I shouldn't have to upvote something like a reddit thread to get base functionality for an extremely common monitor resolution to behave normally.
4 votes -
Update today with 4 different download sizes
On my Mac I have tried to run the Arena app all day. When it starts it begins an update. I have tried 4 different times and each time the size of the download was different ranging from 55 GB - 11.03 GB. The update made it to .4 GB from completion and it stopped doing anything at all. After 4 attempts I will not attempt it again. Get it together.
4 votes -
Arena is not working
I have arena installed on my tablet and for the past 2 days (10/22 & 10/23) I cannot get it to work. I lost track of the number of times I've uninstalled and reinstalled the app. First it will give me some error ("Error Updating Data: Please check your connection and try again.") trying to the load the loading screen and I have keep tapping "retry". And many attempts it finally asks me to download the updates (almost 3 GB). Once it's done downloading I have to sign in, but I get an error ("A unexpected problem occurred (Error code:…
2 votes -
Mac version on Steam has stream of w's preventing log-in
I just downloaded the Mac version from the Steam store. When I got to the log in screen, the fields are constantly being filled with the letter 'w'. This continues even if I disconnect and turn off my keyboard. I have tried other inputs including trying to delete the text, highlighting text which immediately gets replaced with more w's, holding shift which still results in lower-case w's, pressing the 'W' key which doesn't stop the extra w's, and typing other characters does insert them in the sequence but is still followed by a series of w's. I have no idea…
1 vote -
Terrasymbiosis on mobile
Terrasymbiosis does not show how many cards will be drawn when it triggers, which makes it difficult to tell when you double the counters on multiple creatures at once. Please add a number that shows how many cards will be drawn for each trigger.
3 votes -
A screen with nothing
I was playng draft 2 picks and the PC (Windows) lost conection. So, I restart and came back to the play with 1 more time counter, but there is nothing on the screen, just the time bar. So I lost without can do nothing. If you can replace my 7500 gold to play another I will appreciate a lot, thanks
2 votes -
Screen goes black
Whenever any popup menu appears, such as for reconnecting, the screen goes black. Pressing the windows key will allow me to see, but only temporarily.
Additionally, screens such as "waiting for server..." also turn black.
Each time, the screen will gradually darken until it is black, over about 1-2 seconds.
4 votes -
My Profile do not move from diamond 3 in midle range not winning or loosing games
My MTG Arena profile do not move winning or losing games. I get the reward but I do not move throught diamond 3, I play 25/30 games every day and it is still frozen in the same game even in untapped gg, as i did not played for a week.
1 vote -
My previous data will not be resumed, and I will start from the tutorial.
This is a bug on the PC version.
When I log in again, I have to start over from the beginning.
My previous data will not be resumed, and I will start from the tutorial.2 votes -
graphic
graphic bug, mana cost not visible when playing mtg area with streaming service GEFORCE NOW
3 votes -
Overlay of mana costs on life total
On my iPad the mana costs of cards when the hand is minimized displays over the life total.
2 votes -
Soft lock (unable to exit match) when opponent conceded during mana selection
I was selecting mana to cast Bloodbraid Elf (choice between treasures and tapping Ruby, Daring Tracker) and my opponent conceded. The victory music played but the victory message did not appear, and I was left on the battlefield with no way to exit (Esc key didn't work, no button to return to menu). Had to Task Manager force quit.
2 votes -
Error Updating Data on PC
Error updating data on PC:
After new update I get the error when launching. I have uninstalled and reinstalled, cleared cache, and tried multiple networks all with stable connections over IPv4 and IPv6.
I currently can't launch the game, but can run on multiple mobile devices on the same network2 votes -
Glacierwood Siege copy missing prompt
When making a copy of Glacierwood Siege, options for "Temur" and "Sultai" do not appear correctly, instead they appear as "Missing Prompt 927588" and "Missing Prompt 92790" respectively. Selecting an option works correctly with the desired effect if the user is aware of the corresponding missing prompt to the expected prompt.
5 votes -
Let us send out bug issues in instead of having to go through these idiotic suggestions
Let us send our bug issues in instead of having to go through these idiotic suggestions
2 votes -
Bug Report: Clicking store, packs, decks, and other things cause program to freeze or crash.
Using PC/Windows 10. When selecting store, packs, or decks, or attempting to play certain games, game either freezes with "waiting for the server" and frozen ring or blank screen, or game crashes.
30 votes -
3 Quick Draft Matches Reward Bugged
I play on PC. On the bottom right of the client near where it shows the Mastery Progression for the season there has been a reward for entering 3 Quick drafts. I have since done several quick drafts and have played well over 3 matches but nothing seems to trigger this.
I also see that others have had this same issue. I have also not seen any follow up to these. One post by Karlpybara#93312 showed over 5 pages of comments. Please advise!
5 votes
- Don't see your idea?