MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1271 results found
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Auto Tapper Issue
Auto Tapper doesnt properly account for the ETB of Tranquill Frillback. I had it happen multiple times that it tapped two green sources to cast, leaving only a non green land untapped. With autotapper usually being somewhat reliable it sucks to take a loss because of this seeming oversight
4 votes -
Starting/Ending a Match Kicks Out of Full Screen
My client updated this morning to 2024.40.30.6688.1090994. Now the client will not stay in full screen mode. I run 3440x1440 display. When starting or ending a match the system kicks it out of full screen and into a 2560x1440 window.
5 votes -
Screen bug
I just started my Draf match and as soon as a card was casted for its Impending doom the card where stuck in the screen and I couldn't play
3 votes -
Mothrider cavalry broken
Mothrider Cavalry option to cast for discounted cost broke in the latest release. It fails to give option to do so, requiring me to know/remember and cast it before the round progresses to the combat phase. I believe it's fully broken trigger because unless the turn would pause before ending otherwise, there is no option to cast mothrider afterwards even when I still have the 2 untapped white mana. I'd upload a file, but I'm on mobile and that's not functional right now apparently. ¯\(ツ)/¯
7 votes -
Android app freezes after claiming rewards
After Bloom burrow update, whenever I finish a match and get the reward screen (either for mastery pass rewards or daily quests), when I press the Claim button, the reward images disappear from the screen, however I get stuck on an empty reward screen with on the button. Pressing the button again doesn't close the dialog, so I need to close the whole app and restart it.
8 votes -
bugged mechanic... eandomly stop working
Can someone tell me how my commander cant use her activated ability halfway thru this game,...i got plenty of solo enchantments that i hadnt used it on at all and i cant find anything on boardspace that would cause it. the g'ys got like 3 cards total among us so its not that i looked at em all too
2 votes -
メンテのアップデートが正常に行われない
2024.42.12
や
2024.42.30
のアップデートが適用されないな。as necessary
と書いてあるが、作り手のバグだろう。
ーーーーーーーーーーーーーーーーーーーーーーーーーーーー
Nov 5, 2024
Game Update - Backend Updates
Completed - The scheduled maintenance has been completed.
Nov 5, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 16:00 UTC
Scheduled - @MTG_Arena maintenance will occur to deploy the 2024.42.30 game update, containing important backend updates. This maintenance will require matchmaking and general game downtime. For More Details:⏲️ ~3 hour estimated deployment.
🕗 8:00 AM PT: Matchmaking is disabled.
🕘 9:00 AM PT: Game downtime begins. (Approx. 30 minutes)
🪛 9:30 AM…2 votes -
waiting for server then the current game just ends
During the game Waiting for Server is shown.
Then it blinks a couple of times the screen is black and Waiting for Server is shown.
Then I am in the Main Menu and the game is lost.4 votes -
Potential Fix for PC crashes
Was having constant crashes on PC since the last update. Going directly to the Graphics options and changing the quality setting from "Low" to "Medium" instantly resolved the issue.
5 votes -
GAME CRASHES ON THE FIRST SCREEN
I haven't been able to play for three days because every time the game crashes on the first screen: installed and reinstalled many times, with no results. I await solutions.
I attach log.6 votes -
Update multiple devices at once
Allow a single user account to update multiple devices simultaneously.
I have both the pc and android version of mtga installed. I would like to be able update both of those installations at the same time. I would ideally like to be able to install the (usually larger) update on my pc while playing mtga on my phone.
Seems like the main asset bundle download is locked to after account log in, and you can only have a single account logged in from one device at once.... so starting the update on the second device disconnects you from the first…
5 votes -
crash when logging to the app on Mac
Crash when launching the app on Mac
Problem :
- Since yesterday, I cannot play to MTGA anymore while I'm a regular player since months.
- Each time I launch the app on my device , ) the app crashes during the launch after the "loading initial scene" phase.
- There is no error message - I just come back to my deskMy Config
- Macbook Air Apple M3, 16 go
- MacOS = Sonoma 14.6.1What I already did :
- desintall and reinstall the app with Epic Game launcher ---> no impact
- restart the mac ->…4 votes -
client black screen on Mac
Hello,
When I try to launch the client through Epic Games, it starts loading and then the screen stays black. I was able to play until 10 days ago. I contacted Wizard, but they weren’t able to solve my problem. Does anyone have any ideas?6 votes -
Client not responding when loading page other than landing/home page
I don't know if it was related to an update but since some update between Bloomburrow and Duskmourn, my client effectively crashes on loading any page beside the landing/homepage. Sometimes it will load the page but just get hung. Most of the time it freezes while "Waiting for Server". This issue seems to only be affecting my laptop. Playing the game on my phone works it just isn't ideal as the GUI is quire small.
2 votes -
ultra wide screen , full screen not updated
all is in the title
3 votes -
"Asset Error Detected" loop after Pioneer Masters update (v2024.44.0)
Can no longer access MTGA via macOS since the Pioneer Masters update commenced (v2024.44.0). While the app is launching, it displays the attached error message, restarts, then repeats this infinite loop.
Launching MTGA via the macOS app or the Epic Games Launcher makes no difference.
2 votes -
Android losing connection
Galaxy Tab S9
About 30 seconds after entering a game my connection will time out. It just started after the most recent Android update.
I’ve uninstalled and reinstalled. Update my device. Still crashing, never had issues until the last update.
5 votes -
Hide Alert dot when alert is invalid
The alert ping on menu icons is appearing even when there is nothing available to open. Sure, an item is available to VIEW but it is not available to open until 11/12/2024. Therefore, I shouldn't see an alert that something is available to open because I can't open it. Likewise, you guys keep showing me alerts for the store even after I've viewed the store.
Basically, if I can't open it, afford it, or I've already viewed it... then it isn't something new any more, is it? I shouldn't see alerts for things I can't open or I've already viewed.
…
4 votes -
Cards not moving from the stack to the correct places on the board and other visual bugs
I had numerous issues in my most recent game.
- After attacking my Invasion of Gobakhan and casting the back side Lightshield Array, an infinitely cascading number of blue "1" indicators for the single +1/+1 counter on my creature appeared after the Array's trigger.
- Creatures cast from hand stopped leaving the stack area. Additionally, lands stopped moving from where I dropped them after dragging them from my hand.
3 votes -
iPhone Not Enough Storage Bug
iPhone Not Enough Storage Bug with hundreds of gigs available. Tried restarting, reinstalling, and nothing works.
8 votes
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