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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1760 results found

  1. Bug - Account stuck in 'Waiting for Server...'

    Hi,

    After logging into my account, I'm stuck in waiting for server both in Mac and Mobile, prior to the main menu screen.

    I believe it has something to do with bad draft state - Few days ago after the release of Caves of Ixalan, I was able to queue in WOE: Alchemy draft (was it still open for drafting?). I saw that the event is in progress, with a timer of ~30 hours to completion, and that I'm able to join a draft. My initial thought was that somehow I paid for the event without noticing, and without playing…

    1 vote

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  2. Buried Treasure does not hold priority

    LCI card Buried Treasure does not hold priority when played if the game does not detect anything else to spend mana on. This is relevant because a common play pattern late game with the card will be to play it, sacrifice it, then activate its ability from the graveyard to Discover 5. Currently if you play the card with no other castable spells in hand, the game automatically passes priority back to your opponent depriving you of the ability to activate it in this way. You can work around this with full control, but it is unintuitive and surprising to…

    13 votes

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  3. マッチを楽しめましたか のタイミングについて

    マッチ開始時に引き分け
    となり、
    マッチを楽しめましたか
    と聞いてくる。

    形式だけになっていると思われる。

    2 votes

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  4. Mastery pass unlock shows incorrect unlock items

    When using iOS (iPad), going to the lost caverns mastery pass unlock screen when above level 1, it shows items you would unlock via the eldraine pass I.e. kellan avatar and sleeve.

    1 vote

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  5. Epic Games Store's Arena crashes on exit

    Arena crashes on exit if launched in EGS.
    1. Launch the game in EGS. If you exit the game using exit button or ALT-F4 or clicking a cros on a system panel. The game will freeze and after some time it will show an error.

    1. It was reproduced on three different notebooks with Win10 or Win11

    2. The bug doesn't happen if you launch the game directly from EGS directory

    This **** is still on for more than a year. Get your **** done!

    2 votes

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  6. Creatures Visually Displaying as Lands

    Opponent creature spells did not display on the stack, and came into play visually as lands, showing no info as to what they were or what their stats were. This made it basically impossible to actually play out the game. On iPad.

    1 vote

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  7. Card type repeated on hover ("Map Map Map Map")

    See attached. This is a strange glitch (not impacting gameplay) where the card type "map map map map" is repeated 4x. I have no idea how it's caused.

    2 votes

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  8. Discover UI Text

    When using the "Discover" Mechanic, the text on the button to put the card in hand is inconsistent and can lead to confusion. Sometimes the button says "Keep In Hand" and sometimes it says "Decline". See attached screenshots.

    1 vote

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  9. Load into fresh game, unable to take any action/opponent unable to take any action

    Now that it has happened to me, i realize it is a rampant issue. Loading into a fresh match and I can't do anything except interact with the emotes and see that the game clearly thinks it's my turn because 'thinking' is one of the emote options. I alt f4 the game and come back in and two turns have passed. I have experienced this from both sides, multiple times a day. So I know it is an issue with the game and not with my setup.

    1 vote

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  10. Friendly pvp bug

    It's not allowing me to submit decks of any kind for friendly pvp, it says try again later but I've tried several times since the update at varying hours of the day. Also the friendly historic brawl option is out right unavailable to me which is frustrating as it's the number one most played format by me and my friends

    4 votes

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  11. Cannot battle friends

    2023.31.0.4709.1039979
    Attached log

    When trying to have a battle with a friend the system gives several different types of errors depending on if I sent the invite, or if they do. Either way it seems to crash, and then won't work. Only events, and standard play types with unknown users will work.

    6 votes

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  12. Can’t log in

    I’m on apple and when I try to log into the game I get a black screen and nothing else and it stays hat way until I close the app

    1 vote

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  13. Itzquinth's ETB targeting menu cannot be cancelled

    Itzquinth's ETB ability, if payed for, brings the player to a menu where they may choose targets or undo the activation. However, should the player use either of the blue "Cancel" button or the Undo hotkey (Z), after a brief moment the same targeting menu will appear.

    1 vote

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  14. Sealed text issue

    Currently both traditional sealed and sealed for Lost Caverns of Ixalan both say that it is Bo3. I wasted my sealed token on the Bo1 variant thinking it was Bo3. Text fix would be great, thanks!

    1 vote

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  15. 1 vote

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  16. I can't look, buy or change card styles from a deck.

    The card style button isn't there anymore.
    When i click on the card, wheter the craft button is on or not, i can't change and chose the art and the "apply styles" only default to borderless styles.
    Where has the "card style" button gone?

    2 votes

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  17. 画面遷移

    ストア画面において
    スマートフォンのバックスペースキーを押すと他とは違う動きをする。
    他の画面ではバックスペースキーを押すと一つ前の画面に戻る(たぶん通常の画面遷移)のだが、ストア画面でバックスペースキーを押すとオプション画面が表示される。

    モバイル版:Android
    2023.30.50.2179.1039181

    1 vote

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  18. Purchase fail

    Tried to purchase a level boost in the master pass twice at 250gems then once at 500 gems, none of which advanced me, but did subtract from my gem total. Also, I chose to do this because my xp from wins was no longer contributing to my advancement in the master pass or general achievements on the shown on the home screen. I was hoping to complete the master pass before time ran out on my initial purchase of the pass. Only three tiers away and looks like I lost gems and still won't make it

    1 vote

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  19. Interface for casting cards with Kicker through Etali, Primal Storm's triggered ability

    During a game of Chromatic Cube, I attacked with Etali, Primal Storm. Its triggered ability exiled the top cards of both libraries : a land from the top of my opponent's library and a Joint Exploration from mine. I had no source of green mana so I wanted to cast Joint Exploration without kicker.
    The UI displayed the usual prompt for kicker cards : two options, the first "without" kicker and the second "with kicker". However, only the second option had the blue haze around it that indicates a valid option. Because I was accustomed to select options with the…

    1 vote

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  20. tips

    There is a grammatical error in the tips prior to a match regarding muting opponents and companions.

    There's an extra 'and' inserted where there shouldn't be one

    1 vote

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