MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1745 results found
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Mastery pass 70+ reward missing
Mastery pass lvl 70+ uncommon card are not granted on PC. Or at least, they do not appear on the rewards screen post match. They didn't appear in the collection as new card nearther. That is why i thing they are juste not granted.
1 vote -
connection error
after playing second match on Aprils fool event I was disconnected from game and couldnt reconnect. My internet is working properly. I restarted my PC and the error persists. The MTG Arena Status page says its everything OK...
1 vote -
Dwayne crashing my game
I bought the Dwayne companion yesterday and now every time i open the companion tab or enter a match the game instantly crashes and closes.
2 votes -
Undergrowth Display Error
Cards with the "undergrowth" keyword are not displaying properly in the user interface. The client counts creatures with Disguise in the graveyard twice, leading to a higher number. For example, in my latest draft I cast Necrotic Wound on my opponents 6/5 creature. The UI displayed 6, indicating that the creature would get -6/-6 and kill it. However, the creature only got -4/-4 because I had two Disguise creatures in the graveyard. This directly led to me losing the game because I couldn't stabilize with a 6/5 on board.
2 votes -
Visual bugs (sleeves etc.)
Hi there!
After a recent update I have started to experience several visual bugs. In matches, sleeves are not shown correctly and cards on the stack have a black background making the text less readable. The sleeve issue also exist in the store.
1 vote -
UI completely bugged
I honestly have no clue what is happening. As soon as a +1/+1 counter is put on anything, the card appears to get a billion of them, and the stack begins to never clear from the screen, and the board is frozen in whatever state it was in. In the attached example I have a ginger brute cast and on the battlefield, and I am attempting to activate the hoverbikes crew, even though it appears to be a creature (it is not a creature at that point, but it shows up that way). Oh, and that urabrask was cast last…
2 votes -
Shuffler
After reviewing all the people reporting the same issue it's clear that your company not only doesn't care about anything we say, but you must like the shuffler. Did the development team manager's brother make it and you can't get rid of it or he starts to hit his helmet he has to wear? Did you fail math? Have you heard of statistics before? No, no you haven't and no you clearly can't do math. It's so great to see lazy software companies take a beloved game and make it unplayable because of their choices. Maybe, just maybe you can…
4 votes -
Arcane signet
Fix arcane signet. I built a mono red goblin deck and arcane signet will not tap for mana. I attached a screenshot of the issue. I have tried manually tapping it for mana and it doesn’t add mana to my mana pool.
Using iOS 17.3.1 and arena is up to date.
0 votes -
game crashed when searching with terramorphic expanse
The gameplay froze after searching for a basic land with Terramorphic Expanse. The ability appeared on the stack, I could click around, but nothing else happened in the game. I quit Arena and opened it back up, but it showed the home screen and no updates to my daily quest.
2 votes -
Player #numbers are no longer shown in log.
It's now impossible to add someone unless you know them IRL because player #numbers are no longer shown in logs. I've disabled and re-enabled detailed logging and it's still not available.
This essentially means Arena is no longer a social game - I can't ask someone for their decklist, or even just say good game.
This has only happened in the last few days, clearly a result of something being pushed through in the patch - an unannounced change like this is a massive problem.
2 votes -
Companion page in store
Everytime I click the companion page in store it force closes my game on iphone
1 vote -
Pérdida de datos
Al descargar la aplicación de Magic the gathering arena en mi celular se borró el avance que tenía jugando en PC, entre ellos mazos, protectores de cartas, compañía, avatares y cartas.
1 vote -
impossible to play, game crash after update of the 27th February 2024
impossible to play, game crash after update of the 27th February 2024.
I have followed all the suggestion on the support page, lowered the settings, adjusted Nvidia settings, I don't have connection issues and always played arena with high graphics without any lag.
I can access to the main page but if I click on the deck editor or I push the play button the game freeze until it blocks.
Please fix or refund all the money I have spent2 votes -
getting a bug while trying to update the lancher
your suuport agent told me to post it here so whilt trying to uptade your lancher getting this eror(image), tyied uninstalling and re-instaling. this iusee is curently more then 24 hours.
2 votes -
PC desktop crash after patch 3.26.2024
after the patch, program crashes to desktop with any action.
it will load the home screen.
if i press play it will slow to 4-5fps and hover.
otherwise it's a hard crash on the "connecting to server" screen.2 votes -
Samsung Z Fold cant play on big screen, game keeps crashing on boot
i have to play on 3:4, if I try to start the app with full screen on an unfolded Samsung Z Fold 5 it crashes
1 vote -
Aetherflux Reservoir doesn't have a 'storm counter' display
Often on Arena, when a card can have different values attached to it (be it delirium or actual storm) there is a helpful display that lets you readily see what you number you are at. This is not the case with Aetherflux Reservoir. To be clear, the card works fine, it's just that the UI can be improved a little.
3 votes -
Unexpectedly lost the ability to click on stuff and turn timer stopped working
I was playing vs random online opponent in a Brawl match. Attempted to trigger Goblin bombardment (this was not the first time this match) then all my clicks started having no effect and I attempted to validate bundles.
1 vote -
+1/+1 counter inifnite icons, tanks performance
Had a game where an opponent put a +1/+1 counter on a card. The visual counter icon added to the card, then again below it, and again over and over until it left the screen. Soon after my framerate dropped to 2FPS, suggesting the game was trying to render a number of counter icons approaching infinity. This obviously made the game unplayable. Log attached.
2 votes -
gane crashes on outrageous robbery for 49 cards
Virtue of strength in play, copy it 5 times with doppelgang, then outrageous robbery for 49 cards - the game crashes. This is a game stopping bug
please fix.
1 vote
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