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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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607 results found

  1. Repeated client halts on MacBook Pro M2 Max.

    Client repeatedly halts in queuing for matches, force restart required, then post match where it halted the game will freeze on a black screen and require another restart. unplayable!

    1 vote

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  2. Can't submit ticket for changing mail adress

    Hi,
    I really dislike to post this here, but I have found NO other place where I could submit this. Except maybe social networks which I dislike even more.
    I wanted to submit a ticket for updating my mailadress at the wotc support for MtgArena. But I couldn't. Every time I try to create a ticket, I am told to sign in first. But if I click on sign in, I go to my account overview. After returning to the support page, I am told again to sign in. I AM already signed in for **** sake.
    I tried with…

    2 votes

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  3. can´t read the announcement

    i´m not able to read the announcement, which is linked in the ingame mail from today, because after one second i´m redirected to the mainpage https://magic.wizards.com/de/news
    please let the team of https://magic.wizards.com/ know that this problem exists for weeks now.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  4. Deck list bugged in editing, not showing correct colors for deck list. Whole list is plain white and unable to see card quanity.

    Deck list bugged in editing, not showing correct colors for deck list. Whole list is plain white and unable to see card quantity. This bug happens in best of 3 games when side-boarding too.

    2 votes

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  5. opponent goes first every time

    opponent goes first almost every time. i just played about 12 games and went first twice. also, i didn't win a single game. who am i playing against. i hate this game.

    2 votes

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  6. Illegible

    The text in the red square provided is overwhelmingly difficult to read, recommend either changing the colors or perhaps providing a black outline to the words to make it legible.

    1 vote

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  7. Branchwood prowler - couldn't select a land?

    Played a branchwood prowler, binned a land and yet couldn't select it? There was no legal action for me to take, I couldn't decline either, the button was just gone.

    1 vote

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  8. elite spellbinder ability on stack text formatting

    When the ETB ability of elite spellbinder is on the stack the text overlaps with the border

    1 vote

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  9. game window repeatedly disappearing when I matched an opponent

    This happened twice within a day, one in the BRO quick draft and the other in the KDH premier draft, both results me lose the match without even see my first hand.

    They all happened at my second match after finish building my deck, and at the exact moment when I successfully matched with an opponent, then the game window(PC) just completely went disappear. When I tried to restart the game right after, the window disappeared again at the reconnect surface, repeatedly.

    I was able to open the game normally after a while but it shows I got another lose.

    2 votes

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  10. Companion does not appear in Friendly Brawl matches

    Companion does not appear in Friendly Brawl matches as a playable companion beside the Commander.

    The deck is legal with the companion restriction and will work in historic brawl queue, but in a Friendly Brawl match the game loads in without the companion showing. It will appear in the sideboard, but using it is not an option.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  11. Bug

    I want to report a bug. When I have an Antagonize it stops being instant magic when the opponent has a Recruitment Officer and/or Valiant Veteran on the field.
    Check the error, because I can't use this Magic instantly during the opponent's turn.

    1 vote

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  12. This forum is horrible

    This forum/site is virtually unusable. Can you consider migrating to a new solution? It is extremely annoying to have to scroll through 15 pages of attachments from users when browsing posts

    2 votes

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  13. 404 error

    Both the "Terms & Conditions" and "Drop Rates" links under Options > Account result in a 404 error. At least the former seems like it would be important...

    2 votes

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  14. error

    Error " Unable to get collection" . i was playing just fine yesterday, and now i cant pass the load screen . Tried everything from connection problems to re-install the game. Nothing worked.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  15. Opening pack doesn't show "First" when it is a new card

    I just opened 6 packs, 3 of Ixalan, 3 or Rivals of Ixalan. When I opened each pack, none of the rares had the "first" header, but when I looked at my collection they were all indeed new cards. I have noticed this also when opening Strixhaven with the mystical archive cards every time I open a strixhaven pack and it is either a rare or mythic rare mystical archive card being opened.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  16. daily missions

    I completed my daily quests and didn't receive any of the rewards

    1 vote

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  17. Watch out for this dude

    Hey this guy will stall out the game and somehow have every board clear and grave recursion know to man so he doesn’t have to worry about his jodah staying in the graveyard. Can’t fine a community page so just posting it here cheers

    2 votes

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  18. 1 vote

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  19. unable to claim

    Hi.

    I'm in a place with bad internet connection. Probably because of that, when i finished a quick draft of brothers war (resulting 5-3) and tried to claim the reward a message popped up saying that it was "unable to claim reward, try again later".

    I entered again and there was no option to claim, just the option to play another quick draft.

    Thanks
    J.

    1 vote

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  20. 1 vote

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    1 comment  ·  User Interface  ·  Admin →
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