MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1869 results found
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network error - can log in to account but stuck on network error - from Australia
network error - can log in to account but stuck on network error - from Australia - 10 Jan 23
9 votes -
Problem connecting to server
I am unable to complete logging in. From the log in screen I go to the splash art, then it tries to connect to the server, as would be the last step before seeing the main page with tabs to events and others. It used to not go anywhere, but now it throws up a problem with "loading collection". I was able to log in a few times through desperation, as I wanted to complete my decathon event before the time ran out for it. Once was when I was logged in straight after reinstalling the game, two more times…
15 votes -
Network Error / Can’t connect to server
Cant start the game after initial loading screen. After that it tries to connect to server but it errors.
iOS / Austria28 votes -
Unable to connect
Since this morning, it is impossible to connect. We have an error during connect to server just before loading the main page. I have tested on different device (pc or mobile) and it is always the same result. The servers looks operational according to the website. So what is happening, and how can i access to the game?
Thx for your respond110 votes -
Razorlash Transmogrant
Returning Razorlash Transmogrant from my graveyard should cost only 2 [U]. This is not working properly in the mobile app on iOS.
Please have a look and fix accordingly. Thank you.1 vote -
Lotus Field, Elvish Reclaimer Bug
Android Pixel 5
When resolving elvish reclaimers ability, after selecting Lotus Field, the selection interface disappears, but control isn't returned to the player and the lotus field never enters the battlefield, game returns to normal after timing out and ending the turn. Elvish reclaimers ability appears to still be on the stack, opponent is able to emote throughout.
I do not know how to reproduce the bug, but will update this post if i can do so.
Playing brawl, see screenshots for board state.1 vote -
Can't cast at Instant speed
Couldn't cast Desynchronize at instant speed 2 turns in a row. First time it just skipped to my turn (didn't select the skip turn button). 2nd time I put a stop at the end of their turn and still couldn't, but then it lit up and let me cast it during my main phases. This was in the traditional draft Decathlon event :(
3 votes -
Daily Quests Timer
My daily quests aren't updating. The timer just keeps on refreshing. It is very annoying because I am trying to grow my account and one of my favourite things to do in MTGA is the daily rewards grind. Please fix it.
11 votes -
Bug not compatible with Motorola ace 5G
The specs for the Motorola ace 5G meet the requirements but I can't download it from the play store, but I can go download it from third-party website and play it smoothly till the next update then have to wait for the person from the third party website to up dat the files. Much rather get it straight from the play store
2 votes -
Audio non-existent on iOS
I recently purchased a new iPhone 14 and decided to finally give the iOS version of the game a try. After downloading the game, signing on, and then downloading a 2+ GB update to get the game up and running, there’s no audio…which I assume there is supposed to be. Not sure what to do other than reinstalling and hoping for the best?
3 votes -
No way to change sideboard cards on mobile app
When doing g a Bo3 match on the mobile app the "done" button, just starts the next match and doesn't save any if the changes of cards I swapped out. There doesn't seem to be any way to actually submit sideboard changes.
1 vote -
draft from abilty (Alchemy) not working with card style
i bought this Order of Midnight and Murderous Rider card style from the shop and this card style did not work on Raddic tal zealots draft abilty
hope you fix this or refund me
1 vote -
Cards not displaying properly on large monitor
When I hover over a card in the Packs screen for a card that has other cards associated with it (see screenshot) the card does not display correctly on the screen (again see screenshot).
I have a large monitor too. Its not a screen space issue1 vote -
Can't start the app with my brand new phone.
I just recently got a new phone the REVVL6, i transferred my Google account over to it and then tried to start MtG Arena but it won't even load. All i get is black screen.
I checked the ststem requirements, they're good (it's the latest android system) and i followed the troubleshooting steps on the Magic website.
Please help, this is my 4th time reaching out, I left a 1star review+request, sent an email, and contacted "support" , and i only get the same stock response to check the troubleshooting page.1 vote -
Freeze while browsing collection
I searched for a card, clicked on the filters button and the game froze.
2 votes -
historic
Please fix the issue that every time I select a deck from a main screen to play it will automatically choose the Historic mode even if it's a standard deck.
1 vote -
i can't log in my account
i try to log in my account and it apears this error mensage, please can help me with this?
2 votes -
Clicking "Cancel" when waiting for match to start results in a lose if status changes to "Entering match" at the same time
When you click "Cancel" while waiting for match to start (I was playing Quick draft), it results in a lose if the status on the screen changes to "Entering match" at the same time you click "Cancel".
In this log I was able to play one more match, which I won and then when returning to Quick draft -screen, instead of a win I got my third lose.
My suggestion is that there should be some kind of timer in the software for this situation, so you can freely click "Cancel" and the game actually registers it, even if the…
12 votes -
Pauper Decathlon
I just spent several common wildcards and 2K gold to create a deck for an event which MTGArena advertised as pauper and now it doesnt let me submit the deck? Shouldn't ALL MTGArena common cards be legal for this event, as advertised?
I need a reimburse or i wouldnt have spent my wildcards and gold...1 vote -
Arena zooming in entire window
I just changed my graphics settings on Arena from low to medium, on MacBook, and for some reason it zoomed in the entire Arena window but didn't affect any other windows on my computer, fortunately. Anyone had a similar problem and have any ideas how to go about reverting it to the original zoom settings?
1 vote
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