MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1745 results found
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Major graphical bugs with new alchemy cards
When trying the midweek magic event, any time one of the new alchemy cards modified a card in the graveyard extreme graphical glitches that made the game unplayable occured. In the attached image, my opponent actually has 2 creatures in play, but they're still in the graveyard and i can only target the topmost one
1 vote -
Can not access game on PC it is telling me I have no internet connection but I do!
I cannot access the game on PC it is telling me I have no internet connection but I do!
7 votes -
Unable to see rank of opponent
Unable to see opponents rank
1 vote -
bloss
Blossoming tortoise texted changed to black upon trigger on Android Galaxy S22
1 vote -
can not log in
after the 03/05/2024 update i can not log in. i have tried multiple platforms, mobile android, windows. same error in all of them
9 votes -
Error Updating Data PC and Mobile
After the new update for MKM Alchemy on both my PC and mobile app I get the "Error Updating Data" message when trying to launch Arena. I have uninstalled and reinstalled multiple times (PC and mobile) including manually deleting the files on PC, switched between wifi and cell data and tried multiple different connections (mobile), run corrupt file search/cleanup (PC), and tried installing through Epic Games Launcher (PC) and I have had no luck. MTGA Status page says everything is fine, but I don't know that there is anything else I can do on my end to fix the issue.
…
88 votes -
Can't log in since the update on March 5
Can't log in since the update today (March 5).
This is very critical for me because if I'm unable to log in, I can't draft the new Alchemy set, spend wildcards to craft cards, buy gems, get my daily wins, or enjoy the new Mideweek Magic event.
10 votes -
Alchemy Packs in Mail
In the Alchemy: Murders of Karlov Manor mail where we received 3 packs. Opening these packs resulted in no cards and crashed my game. When I reopen the game, the packs aren't there and I don't have any new cards in my collection.
2 votes -
Alchemy update broke the game. Unplayable right now
Your update broke the game. Can't que, packs contain no cards and log in warning for a card rebalance has that picture. There is no log to generate because I can't log in and do anything.
Likely gonna have to resend the mail for 3 alchemy packs
4 votes -
Log Files exceeding 500mb upwards of 1gb file size.
When playing with Doppelgang and Virtue of Strength, it is VERY easy to have log files exceed 500mb, just after 1 game.
I am not sure if the opponent is getting these log files as well, but if they are, couldn't it be possible to flood people's hard drives with massive files?2 votes -
No menu text after applying Karlov Manner Alchemy update
This issue has plagued the macOS app for some time, however it’s just infiltrated the iOS app with the Karlov Manner Alchemy update that was just released moments ago.
1 vote -
Product Suggestion
Please expand Deckbuilder search keywords:
The amount of text on all cards in Arena is vast and continuously growing.
The ability to search in the deckbuilder is key to its useability. The search capability in the Deckbuilder only accommodates a small number of logical operators. It would be extremely helpful if additional operators would be added. If I had to rank the importance of added keywords:
1. Most desperately, a "NOT" operator would make searching the deckbuilder INCREDIBLY easier. It could be implemented by allowing a "NOT" keyword in all caps or using a "-" before the search term. For…1 vote -
Issue server
This error is not the first time I get it, every day when I am in the game it sends a message about connecting to the server and it doesn't let me do anything during the game causing me to lose, this hurts me because I am in ranking mode causing my score to be lowered. level, if I leave the game it tells me to log in but it sends a message that an error has occurred and it says error-1, not allowing me to log in, when it lets me log in it already takes me out of…
1 vote -
Immediately zooming when mouse cursor on cards
With the current version, cards zoom in even though you haven't clicked on anything. Its annoying. I hope it doesn't zoom immediately after just putting mouse cursor on cards.
Instead, double click, right click, or wheel click would be better choice for zoomging cards, I think.
Sorry for the rough English thank you.1 vote -
Weekly Announcements
Please do not send the Arena Weekly Annoucements are Here! to our inboxes when the Arena Weekly Announcments are not yet here. Thank you.
1 vote -
Mythic Set Collection Icon Missing MKM Set Indicator
Set Collection Level Indicator is broken on profile page for MKM
Steps to reproduce:
1. Get to 100% collection of MKM
2. Visit Profile page
3. Observe collection icon on the left side of screenIssue: Mythic set collection border is displayed. MKM icon is missing.
Software version: 2024.34.10.1068.1053153
1 vote -
Disguise Card Shown Incorrectly
Returned a Disguise Card to its owners Hand
According to the rules it must be shown when switichting zones
Card was displayed as "Bubble Smuggler" in opponents hand
When "Bubble Smuggler" was not visible in the hand anymore I supposed opponnent played it
When the face down card was turned up it showed Bolrac-Clan Basher insteadhttps://www.17lands.com/history/64962dc00bc74e03a694e02ce94fb15b/2/0
1 vote -
Crash
The game crashes about every other match after starting a match. Once it crashes once, it continues to crash every time I open the app for a few minutes. I’m on iOS.
4 votes -
Cards to resolve are partially cut off and can't be read fully
When my opponent plays a card and I have a chance to play an Instant before their card resolves, I can't see all of the card because it's cut off on the right side of the screen, with no ability to hover over it and read it properly.
I'm playing MTGA on MAc.
1 vote -
moderator harassment
i'm banned for winning a match?
i'm going to sue you
jason roach1 vote
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