MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2183 results found
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Impulse cannot let you stack cards on the bottom of library.
When playing Impulse, after choosing one card, the rest of them are put to the bottom of library randomly - i.e. player do not have chance to change their order.
9 votes -
3 votes
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「選定された平和の番人/Anointed Peacekeeper」のETB能力によるカード検索UIが日本語で正常に機能していません
日本語環境において、「選定された平和の番人/Anointed Peacekeeper」のETB能力によるカード検索UIが正常に機能していません。
漢字を含むカード名を検索する際、漢字の後に括弧付きでフリガナを入力しなければならないようになっています。
フリガナ無しで検索にヒットするようにしてください。8 votes -
Liliana of the Veil ultimate UI
Repro: Ultimate Liliana of the Veil, especially if opponent has a pile of tapped lands.
Platform: Android, although I suspect all mobile clients would suffer this problem.
Results: Every permanent has a selector for either pile "1" or pile "2", but for permanents stacked on top of each other such as lands, these are difficult to click, hard to read, and impossible to associate with a specific permanent. This impacts gameplay as you cannot effectively put opponents off a specific color or otherwise create the best/worst pile.
Expected results: Ultimate should either automatically spread out all permanents or utilize a…
15 votes -
Abundant Harvest (and feedback)
The card is currently unplayable. The options, when activated, are "Nonland" and "Nonland Permanent". "Nonland gives you a nonland permanent, and "Nonland Permanent" does not work at all. You cannot choose land.
Feedback: When choosing to pay for a land to come into the field untapped, please go back to the old UI, not where the option is on the bottom-right side.
19 votes -
Stuck in login queue
Stuck in login queue. It says they're experiencing a heavy load, but it never actually logs me in.
5 votes -
invisible text in gameplay parameter
When I open Gameplay parameter windows, every texts are invisible (so we can't read them), really annoing. I'm using a Macbook Pro M1, macOS Monterey 12.5.1 with Epic Games Launcher.
Thank you to correcting that.2 votes -
Game freezes seemingly at random
- Can’t really reproduce it reliably but the game freezes and become unresponsive during some matches
- iPhone 12 Pro Max with iOS v.15.6.1
- The UI becomes unresponsive but the sounds keeps playing. I need to force close the app and restart it to get it working again. And since this is a relatively slow process I’ve missed several turns that in the end cost me the match
- No game freezes during matches
- N/A as I don’t get any error messages or visual indications of the error other than a frozen screen
- Haven’t found any workaround but I’ve followed all steps outlined…
6 votes -
Missing details (Power/Toughness/Life points
Dear Ladies and Gentlemen,
I´am missing a lot of card details ingame. I can´t see the Power and Toughness nor the cards name. Also the life points are not present.
26 votes -
Mac lag/slowness/crash in the latest update
All my Macs (more noticeable in Macbooks) started lagging as ****. Frame rate goes to 1 then crashes. This is a recurring problem that appeared this year and comes and goes between patches. Please fix it for good. The game is unplayable this way. Previous 2022 everything worked great. Even last patch was ok (still. not an amazing performance, but playable).
Now I just want to not play it anymore.2 votes -
nahiri binding removed static ability of serras emissary
nahiri's binding removed serra's emissary's static ability of protection from creatures. this is a bug. nahiri's binding should only remove activated abilities.
i lost the game because i no longer had protection from creatures2 votes -
Connection lost
I get a "connection lost" message every time I open MTGA on the PC or on mobile. This is not a Problem with my Internet or Firewall.
27 votes -
Screen blocked at "Loading the cards database"
Screen blocked at "Loading the cards database".
Hello.
I played on a PC. Since I've downloaded the update of Wednesday, the 11st of August 2022, I can't load my game. The screen is blocked at "Loading the cards database". How can I deblock it please ? I thank you in advance.
Kind regards.
6 votes -
loading card database
Stuck on loading card database after 8/12 update on PC. updated successfully, played for a half hour or so, closed the app, opened it later, downloaded another update, and now i'm stuck here:
6 votes -
game stucked on checking for active matches. cant access anymore
My game stucked on checking for active matches and cannot access anymore. Reinstall tried and it did not work. System not freezed, thus I suggest you to check the database and see if there is any issue on game status.
repro steps：
1. access game with my account
2. game lunching and stucked on "checking for active games"expect result:
1. game lunching successfullyactual:
1.game stucked on checking for active gamesnotes:
1.platform: PC
2.Account using: 675804186@qq.com24 votes -
Black screen on Launch
Black screen on Launch - Aug 11, update
23 votes -
Arena crashes at launch
My Arena did crash while i was ingame and now it cant start anymore.
Nothing works it just doesnt react when i try to start it.
already restarted reinstalled whats going on.
playing on high end pc and i play since beta and never had this problem6 votes -
Unable to see and edit feedback. Its like the server for feedback.wizards.com is run on DSL....
Failure to upgrade to modern servers and modern ISP?
4 votes -
Ranked
I can't play ranked games. Whenever I click on the icon to play a ranked game the only options made available to me are non ranked "play" games. This is a new bug I have only experienced since the last update for android.
22 votes -
Sideboard bug
Hi,
I have a problem in traditional standard game with sideboard. As you see in the images instead having number of cards of my deck, i have a drop down menu with writing option A, option B and Option C. This means when every time i modify my deck in best of 3 matches i have to count all cards if there are 60 cards in the main deck.
I only encountered this problem on my phone galaxy s9+ android. Fix it, i've already reported this bug 1 month ago but situation is not changed. Wake up Wizard.12 votes
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