MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1745 results found
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Music still pausing after 2023.23.00
In the patch notes it claims it solved the auto pause bug with background music apps and such but it still just auto pauses my music apps. This really suck tbh. My only work around is it won’t pause Picture in Picture streaming apps such as Hulu Netflix etc but I want my music back when I’m playing 🙃
1 vote -
Ork Secret Lair Sleeve "Aggrevated Assault" only showing black, no picture
I purchased the Warrhammer 40k Ork Secret Lair and received a digital code for MTGA for 4 sleeves based on the Secret Lair Art. Each sleeve is visible EXCEPT for the Aggrevated Assault art, which displays a solid black sleeve. I submitted this soon after the Secret Lair displayed the code and was told to wait "post update" -- two updates and a set release later and it is STILL solid black.
1 vote -
some hud features not showing
After the update of phyrexia all will be one some graphic icons ,for example the coin icons and the background of the menu (when you press escape button) ,they dont show up .
1 vote -
Unable to connect to server from cliet
hey there i have a chromebook and as of the most recent update i am unable to connect to server. tryed to remake a new account also. ive reinstalled a few times . any ideas? it wont let me do anything once i log in it goes to waiting for server and then freezes or goes to the connect screen to retry connect ect
1 vote -
Audio distortion after new phyrexia:all is one update on iPad
I noticed a digital static sound in matches and the lobby when playing after yesterday’s update for the new Phyrexia:All is One set. It is very noticeable when the female voiceover introduces you to the lobby on her recording.
1 vote -
bug tracker login broken in Firefox
Repro steps
- Windows 11 with Firefox as default browser
- From within Arena, click "Report a Bug"
- On https://mtgarena-support.wizards.com/hc/en-us/requests/new, click "Sign in"
- See attached
This report submitted using Edge
1 vote -
Stats Sign Up on Website Replicable Error Message Preventing Enrollment
Hi Folks, This is a web-site issue. I am new to Magic Arena and have been trying to sign-up for the end of cycle stats a link to which you sent in a recent e-mail. The screen-shot below is the error handling message I've been getting over the last few days. I have replicated the same problems on Apple iOs, Mac OS Ventura 13.2, and the most recent MS Windows OS. I have tried in the Firefox, Chrome, Edge and Safari web-browsers.
1 vote -
Missing Information
Since Phyrexian download cannot view number of gold and gems in upper right corner. Also, cannot view number of packs to be opened along with card texts missing from all cards. Im using Windows and the status says that everything is operational.
1 vote -
Didn't receive "First" indicators when opening Urabrask's Forge and Blackcleave Cliffs in packs for the first time
Bought 2 packs of ONE and I cracked Urabrask's Forge and Blackcleave Cliffs. They were not in my collection before but the cards didn't show a "First" indicator, implying that they were already in my collection.
Logs attached.
1 vote -
All Will be One bundles not unlocking
All Will Be One preorder packs are not unlocking today as they should.
1 vote -
[French] Visual Error Selecting Best of 3
Since a long time now, the choice "Best of 1" or "Best of 3", in french, is bugged.
I think i've seen it right just two weeks in two years, before a new update reverse bakc to an unintelligible visual
1 vote -
Downloading The Game
Going to download the game on an android device brings you to the apple play store, rather than the android play store, rendering the game unable to be downloaded.
1 vote -
...
please, stop your new bug system report, its horrible, 45 min to come here ...
Im FR, got 'connect on server' for 3 min, then can nick/pass then Black screen ...
- ive reboot and restart game
- ive redone DNS and winsock in cmd than reboot and restart game
- got delete some 'redownlable' repertories from mtga/... , restart pc, reboot and restart game, doing DL ok then same than first
try a lot for me and maybe thats a bug
ill try to reinstall, but dont think it will change something with all before
now, im launcing the game, maybe 3…
1 vote -
1 vote
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can´t read the announcement
i´m not able to read the announcement, which is linked in the ingame mail from today, because after one second i´m redirected to the mainpage https://magic.wizards.com/de/news
please let the team of https://magic.wizards.com/ know that this problem exists for weeks now.1 vote -
Illegible
The text in the red square provided is overwhelmingly difficult to read, recommend either changing the colors or perhaps providing a black outline to the words to make it legible.
1 vote -
Branchwood prowler - couldn't select a land?
Played a branchwood prowler, binned a land and yet couldn't select it? There was no legal action for me to take, I couldn't decline either, the button was just gone.
1 vote -
elite spellbinder ability on stack text formatting
When the ETB ability of elite spellbinder is on the stack the text overlaps with the border
1 vote -
Bug
I want to report a bug. When I have an Antagonize it stops being instant magic when the opponent has a Recruitment Officer and/or Valiant Veteran on the field.
Check the error, because I can't use this Magic instantly during the opponent's turn.1 vote -
Opening pack doesn't show "First" when it is a new card
I just opened 6 packs, 3 of Ixalan, 3 or Rivals of Ixalan. When I opened each pack, none of the rares had the "first" header, but when I looked at my collection they were all indeed new cards. I have noticed this also when opening Strixhaven with the mystical archive cards every time I open a strixhaven pack and it is either a rare or mythic rare mystical archive card being opened.
1 vote
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