MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1753 results found
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Adam Paquette planet lands have white border instead of black one In-Game
I recently bnught the Adam Paquette planets lands, I think they look very beautiful and unique but I noticed a bug.
When I bought them the bottom border was shown as black and in my collection too, but when I'm in game that border is white, which looks a bit ugly imo. I've taken two screenshots, this is the case for all 5 colors lands.1 vote -
Size card error
When I open an booster some dual card are cutted from screen, do not show the entire text...
see in attachements..
1 vote -
Apple password suggested fill kicks me off the app now
Since the latest update 13 December 2022, clicking the ‘passwords’ suggestion to access my password fault and choose the correct password on my iPhone results in the screen going blank and then kicking me off the app. This never used to be a problem and I can still go copy the password first and then paste it into the app but it’s annoying.
1 vote -
Game crashes as soon as you click on anything. windows
game crashes as soon as you do anything.
2 votes -
Cannot click on buttons
Ever since the update on 12/13/22 I cannot use the touch interface of my MS Surface Pro8. The touch interface moves the cursor and interacts in everyway except clicking. When I use the touchpad instead, it will let me click on things most of the time. Though there are still random times that it doesn't and I need to select something else first before it will let me click what I want. This happens on all selectable buttons, in game, or on the main screen.
15 votes -
Pack bug
Pack opening bug: pack art changes to different set- the. Many of the cards are errors (error cards not in inventory after opening). I have a video of the packs changing their art if it would be helpful. Happened six times in a row.
2 votes -
Card text box reading "ability #xxxxxx" and artwork is fblthp greyed out
The midweek magic decks were also nameless with a greyed out fblthp
1 vote -
Which event is being disrupted?
After the recent update that enabled an Inbox, one of my messages said that an upcoming event would be disrupted.
The problem is, there's no mention of which event or of which type it was!
I don't know if it was a Traditional Standard or Premier Draft or what have you.
Basically, this message means nothing except that I should be concerned about joining any events at all.
Please proofread your messages before sending them out to the general public, this is really sloppy (coming from a software dev, and we're notoriously sloppy, lol)
1 vote -
доступ запрещен
Здравствуйте! После сегодняшнего обновления я не могу зайти в игру, пишет "Для осуществления этого действия у вас неподходящая роль. доступ запрещён - у вас нет разрешения на подключение".
Скриншот прилагаю.
Как будто меня забанили, но непонятно за что. Письма на почту не приходило. Помогите пожалуйста восстановить доступ.
Спасибо.1 vote -
2 votes
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Boost your servers.....
Boost your servers....
5 votes -
2 different timeout errors
I had just won a match in the arena cube when I got booted from the game. When I tried to re-launch i got an error message: "Failed to deserialize in response to message". I tried again and again and got multiple "authentification failed for [username] reason: timeout" messages. I just donwloaded the most recent update. After mutiple timeout error messages I re-launch from a clean boot, and uninstalled and re-installed the game- same result.
3 votes -
graphics
My screen for deck building and sidebaording randomly loses all colors for cards, and only shows text or nothing at all in the right panel where I the sideboard and deck description are. Makes it very challenging to sideboard during best of three matches or build or change a new deck.
Exiting the game, and restarting it seems to fix it. Is very disruptive during best of three though. I can't read some of the cards in the deck, and that makes sideboarding very challenging
2 votes -
cannot get collection
Ever since last update I have been able to log in and play around 1 out of 10 times. I always get a "cannot get collection" error that proceeds to retry than a blank screen or network error. if eve i am successful logging in the store is not accessible. this is VERY frustrating considering ive spent so much on this game! ive attached some videos, one even with a speedtest showing my internet speed. one shows being able to log in with the store not accessible. i get to play one to two games then i get the cannot…
5 votes -
Decklist
The latest Decklist link on the main page does not currently work on iOS. When you click, nothing happens
1 vote -
Bug/Product Suggestion Title
1.)Open "Magic" application 2.)After finishing loading thee application the UI has an unknown symbol on the top right next to the gear/cog symbol. 3.)Android has no simple method for users to input distributed codes.Note which platform you’re using (PC, Mac, Android, or iOS) (See above notes)Unknown "actual" result(s). Experiencing extremely difficult technical difficultiesExpected results of this feature is to mimic the simplicity and program that is used on PC. Expected to have code entry on mobile since it has already been implemented on PC.See attachment
…May you please inform me how to better address these bugs
1 vote -
Audio still a huge problem
How has it been this long and you still haven't fixed your horrible audio problems on an app? Clash of Clans has better audio options than you. I will spell it out for you one more time:
1 Let me play audio from another source while still being able to hear game audio
2 Let me play the audio from my phone or iPad, to smart speakers.It isn't brain surgery. I have no earthly idea why you have restricted these features from your app in the first place, I can only imagine what kinda dumb old man at your…
2 votes -
Incorrect rules on Winged Words casting cost
Winged Words casting cost not reduced while Ledger Shredder is on the table.
Explorer BO1
PC. Windows 10.
Happening since last week. Before always worked fine.1 vote -
Bug barre de recherche cartes MTG Arena
1 entrer un mot pour chercher une carte ou un nom de carte
2 appuyez sur entrée
3 Le jeu freeze et ne répond plus.2 votes -
Latest decklists link
The latest decklists advertisement on the main homepage doesn't link anywhere. I have clicked it a million times and it just does nothing. All the other pages on the scrolling main window at least open a browser, although several of those lead to 404 not found web addresses also.
1 vote
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