MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1753 results found
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Please allow animations to be disabled
The animations on both the card sleeves and in-game slow my game down to the point of crashing. Please allow an option for these animations to be disabled.
13 votes -
bug reports not taking
I have been trying to post a bug (with logs) for 2 days and this site won't accept my reports.
12 votes -
Menu options are all blank.e all blank.
When quality level is high or ultra, mac version's menu options are all blank consistently. My machine is a Mac mini(2018), 3.2 GHz 6-Core Intel Core i7, 32 GB 2667 MHz DDR4, with a rx 5700 xt 8g(egpu).
15 votes -
New (purchased) card styles not showing up
Hello,
I bought the following card styles from the store today (Sunday, 9/27/2020):
- Dirge Bat
- Sea-Dasher Octopus
- Dreamtail Heron
- Massacre Wurm
When i view my deck under Decks, I can see them.
However, during gameplay, I still see the original card style.
Has this problem been reported by others?
Hope to hear from you.
13 votes -
No text on menu buttons
There's again, no text on my menu buttons. Sometimes there's no text in the deck editor menu, so if I wasn't done with a deck but wanted to go play a game, I had to remember and guess which button saves the deck and which one just deletes it.
12 votes -
free deck missing
Completed the 'earn a new deck' challenge today (would be my sixth time after starting), but the new deck didn't show up. Have quit/restarted the program a few times through the day to no avail. Quest now says "Earn a new deck tomorrow!"
15 votes -
Connection Lost
I am trying to log in to Arena and it just gives me this error of Connection Lost: You have lost your connection to the server
76 votes -
Server Disconnect
Whenever I try to log in it says I'm disconnected from the server, and when I try to reconnect it won't let me. Do I need to update the game or something?
17 votes -
waiting for server
game loads and then stays stuck with a black screen saying "Waiting for server". Its been happening for the last two days. a friend has the same issue for a week now..
My internet and laptop are fine; this is an issue with arena..
Please help
281 votes -
Hire some actual programmers who know what to do.
Can you all finally hire somebody who can actually fix the memory leak problems in both online MTG games.
4 votes -
Game crashes constantly on mac
please fix the mac client asap, game crashes constantly upon taking the first action after start up. and also please give us full screen support. honestly it's embarrassing how bad this client performs
14 votes -
Frequent Mac crashes
Mac client won't stop crashing. Happens everyday
45 votes -
crash on mac client
Mac client crashes constantly, at least three times a day
50 votes -
People forced to mute opponent to mute pets
Please allow us to mute pets permanently.
Even once you fix the mute/unmute issues that don't always work for pets I'd prefer to have no sounds for my pet or my opponents pet without having to mute them.
11 votes -
Game crashes continuously
Since June, I am having continiously issues with MTGA.
Just now, I started the game, it automatically logs me in, everything fine.
I started matchmaking for a regular game with my Deck "White Breeze", Game Language German, it started a game, and before phase 2 the game crashed.
It just freezes and then closes itself. Sometimes windows detects "No response from the program"...
If windows detected it, it automatically restarts the game, if not, and I start the game again, it again logs me in, auotmatically starts a match and before even loading the arena it crashes again, this loops,…17 votes -
High CPU usage when running MTGA on Macbook Pro
Upon launching MTGA on a Macbook Pro, CPU usage spikes to over 100% usage and battery drains faster than I've ever seen it drain before. Adjusting graphics options had no effect, and the high usage persisted as long as the game was open, no matter what was happening on screen.
Another issue is the lack of fullscreen support for Macbook Pros, though this one is minor.
45 votes -
El juego se bloquea y se cierra a media partida y es imposible entrar hasta que se ha perdido la partida.
El juego se bloquea y se cierra en partida y es imposible entrar hasta que se ha perdido la partida. Soy nuevo y he perdido todo mi oro en el draft el cual estoy perdiendo porque se me cierra el juego y no puedo reconectar, al intentar abrirlo de vuelve a cerrar....
En el draft me ha pasado al empezar la partida, llevábamos 4 rondas .
Otras veces me ha pasado al final de la partida.17 votes -
Game crashes
The game crashes whenever I play certain cards, I believe because of animation. (gyruda, the Royal Scions, among others)
15 votes -
Mouse clicks are unreliable on Mac
I've installed Arena on two different Macs, and they’re both having the same issue: mouse interaction is very unreliable. Clicking on things doesn’t always work — I’ll often have to click a button or a card multiple times to get it to register, but then occasionally it’ll work fine on the first try. This is true throughout the interface — from the home screen to in-game actions (for example, when clicking the “Play” button on the home screen, I routinely needed to click at least three times to get the blade to open). Dragging cards has also been very fickle,…
67 votes -
MTGA Crash
Launch Game and Crash Randomly , i try many times relaunch game but crash on loading.
87 votes
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