MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1755 results found
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bug with cards displaying in the tutorial
I encountered a bug during the Blue portion of the tutorial, where after the opponent uses Waterknot, it doesn't display the full animation properly (the chain doesn't appear overtop of the creature), and then it stops showing cards playing properly.
While the game seems to continue fine, any time I played a card it didn't go down onto the field, the image remained on the side of the screen, blocking my view. New cards stopped being visible or interactable on the field, instead piling on top of each other on the right hand side of the screen, where they pop…3 votes -
Can't connect to Android I have an error "-1", and no password email recovery.
Can't connect to Android I have an error "-1" I have passed all the stages of "Mobile Performance Issues & Crashes" help article including uninstalling and installing the application. Nothing is correct. The password reminder does not send me an email. However, I manage to connect on the website of MTG Arena with exactly these same identifiers.
3 votes -
Bug Sleave (summer sale) and lands John Avon
There is some problem with the new sleave (summer sale) and lands John Avon.
3 votes -
Login Hanging on Active Matches Search
My logins are hanging on active matches. If I exit the game and log in, it hangs. I then have to log off without leaving the game, and log back in for it to proceed properly. When I get logged off in the middle of the game, it gets lost in the logout login process.
3 votes -
Additional Clarity with many tokens
I play Arena on a PC.
Last night I activated "Horn of Gondor" with a "Rosie" in play.
The game was asking for where to put the counters but because I had approximately two-dozen tokens in play there were a few problems:
1. It was difficult to identify which tokens were just created;
2. the game got very laggy, so it was difficult to know whether my selection of +1/+1 counter had registered;
3. I ran out of table space;
4. I couldn't identify which tokens had counters already.I suggest someone sandbox this effect and see how it plays…
3 votes -
orcish Bowmasters
I played two times Orcish Bowmasters against Goblins in historic and the Orcs trigger didn't happen.
3 votes -
Ent Pets do not display properly on Mac
The Ents do not appear properly in game for Macs. Screen shot attached. They are largely inside out.
3 votes -
MAC - InGame Menus/options are blank
When quality level is high or ultra, mac version's menu options are all blank consistently. Sometimes restart helps but after starting a game, go to options there are sometimes blank again.
Spec: Mac M1 with Venura 13.4
3 votes -
Battles not showing reverse side of the card
Some battles don't show the reverse side. This may have to do with the card style. I can see the reverse side of a non-styled battle. I noticed this in collection screen and in the store.
3 votes -
Make the tutorial skip or exit obvious
Don't hide the skip tutorial button behind multiple menus. It's super dumb that people have to go to the support page to figure this out
3 votes -
MTG Arena no longer works with my Surface Pro 7
Up until a few months ago I was able to use my touch screen of my Surface Pro 7 to play MTG Arena. Now I have to use an external keyboard to use the game. Also, the external keyboard does not give me access to all of what's needed to use. When will there be a fix so I can use my tablet as should be used?
If WotC wants me to spend money on MTGArena like I do for my LGS, this really should be addressed.
3 votes -
golden pack overlay constantly present
The golden pack progress tracker is constantly present as I navigate Arena. It doesn't actually impede my ability to click on things in that area but it does make it harder to see what I'm clicking on
3 votes -
Report A Player
Mind you the player might benefit from a bug temporarily.
Players cannot troll one another with this system for
MTG Arena which is just awesome.But if you feel they cheated can we click on the name after the game ends to report cheating?
This shouldn't be abused.. if a player reports basically everyone they lose to that sucks.But if you're allowed 1 report/day,
or 1 report/week.Then it does matter, you can see what kinds of players are getting reported a lot. Maybe just a brief decription of what they did.
Manners don't manner, tons of karens..
but…3 votes -
Wrenn and Realmbreaker/Arixmethes Slumbering Isle Interaction
Play Wrenn and Realmbreaker with Arixmethes in play (order shouldn't matter, but I haven't tried). Clicking Arixmethes brings up the wheel to select the mana color (for Wrenn and Realmbreaker's static ability) and no option is available to use Arixmethes's UG mana ability.
3 votes -
Bug— user interface freeze, game hangup on "choose your blocker" and "choose your attacker" phases
Bug— user interface in game becomes uninteractable. Has happened twice, once on the "choose your attackers" phase and once on the "choose your blockers" phase. I could click but not make any moves. Even when the timer ran out, the game did not proceed, even though it was not frozen. Not even able to concede to end the match.
Log attached.
2023.26.40.1173.1008173
3 votes -
Sound bug - swooshing noise from deck tab
I posted a couple of days ago when it comes to this sound bug and I was able to replicate it.
When you go into recently played and select a different deck, when going back to the main screen to go into a match, that is when the sound from the deck area starts the sound starts to repeat when going into the match. Only way to stop the bug is to restart the game.
(bug: sound continuously repeats of a swooshing sound)
3 votes -
stack blocking cards
What you can't see because it won't let me move over the card on the stack is a hopeful initiate. This, combined with the Katilda, should have let me tap my humans for mana and remove +1/+1 counters to destroy the ossification before it exiled the hopeful initiate. But as you can see from the picture, there is no arrow to move the stack to the side.
3 votes -
battle pass experience
I win three matchs, the counter increase in weekly wins but the experience don't increase in the battle pass
3 votes -
Authentication Failure
The app just had a new 5mb update and now the icon for the app has changed on my phone from what it was about 3 hours ago. I'm using an android and after the update I can't log in - it keeps giving me an authentication failure message on a black screen and asking me to either reconnect or logout.
3 votes -
Choose defenders mobile, can't see attacking creature(s) stats
On mobile the words "Choose defenders" blocks the power and toughness of attacking creatures. This is a major inconvenience having to tap and hold on each creature to see their power and toughness. Sometimes this assigns blockers incorrectly. I think these words should move to another location not directly in the middle of the screen.
3 votes
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