MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1767 results found
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graphic bugs
I don't have acces to all cards of my side board and don't get Quick Draft rewards.
2 votes -
After today's game update (Outlaws of Thunder Junction) there was a problem when communicating with the server! on PC windows 11
After today's game update (Outlaws of Thunder Junction) there was a problem when communicating with the server! on PC windows 11.
it's still going on now2 votes -
Can't equip more than 9 phrases emote
In the emote selection section of the profile, I cannot select more than 9 phrases.
The counter below the list correctly shows the correct number selected and gives out an error when going over 15.
The general error of "cannot equip more than 15 emotes of the type phrase" appears after the 10th emote is selected, disabling the confirm button.
Selecting and deselecting a sticker eliminates the error and reactivates the confirm button, but when pressed it shows another error and propts you to discard any changes.2 votes -
Spree cost does not show the + when in hand
Spree cards do not show the + when in hand making it misrepresent the casting cost of those spells in comparison with paper play.
2 votes -
Pack Tab should have notification if packs in inventory can not be opened
The pack tab has the alert diamond that is persistent even when I have viewed the packs in my inventory. The packs in question can not be opened, so there is no need to have the alert persist past acknowledging they are in the inventory.
2 votes -
connection
Improve server connection, because the app lost its connection even if I'm connected to wifi or if my phone has 4G.
I've been disconnected too many times during a match without a reason.2 votes -
cards staying hoving over the field
In my last game one of the instants I played went onto the stack but then stayed there the rest of the game, hovering over the field even as we continued playing, instead of going to the graveyard. It stayed there for several more turns.
2 votes -
Dwayne crashing my game
I bought the Dwayne companion yesterday and now every time i open the companion tab or enter a match the game instantly crashes and closes.
2 votes -
Undergrowth Display Error
Cards with the "undergrowth" keyword are not displaying properly in the user interface. The client counts creatures with Disguise in the graveyard twice, leading to a higher number. For example, in my latest draft I cast Necrotic Wound on my opponents 6/5 creature. The UI displayed 6, indicating that the creature would get -6/-6 and kill it. However, the creature only got -4/-4 because I had two Disguise creatures in the graveyard. This directly led to me losing the game because I couldn't stabilize with a 6/5 on board.
2 votes -
Visual bugs (sleeves etc.)
Hi there!
After a recent update I have started to experience several visual bugs. In matches, sleeves are not shown correctly and cards on the stack have a black background making the text less readable. The sleeve issue also exist in the store.
2 votes -
UI completely bugged
I honestly have no clue what is happening. As soon as a +1/+1 counter is put on anything, the card appears to get a billion of them, and the stack begins to never clear from the screen, and the board is frozen in whatever state it was in. In the attached example I have a ginger brute cast and on the battlefield, and I am attempting to activate the hoverbikes crew, even though it appears to be a creature (it is not a creature at that point, but it shows up that way). Oh, and that urabrask was cast last…
2 votes -
game crashed when searching with terramorphic expanse
The gameplay froze after searching for a basic land with Terramorphic Expanse. The ability appeared on the stack, I could click around, but nothing else happened in the game. I quit Arena and opened it back up, but it showed the home screen and no updates to my daily quest.
2 votes -
Companion page in store
Everytime I click the companion page in store it force closes my game on iphone
2 votes -
impossible to play, game crash after update of the 27th February 2024
impossible to play, game crash after update of the 27th February 2024.
I have followed all the suggestion on the support page, lowered the settings, adjusted Nvidia settings, I don't have connection issues and always played arena with high graphics without any lag.
I can access to the main page but if I click on the deck editor or I push the play button the game freeze until it blocks.
Please fix or refund all the money I have spent2 votes -
getting a bug while trying to update the lancher
your suuport agent told me to post it here so whilt trying to uptade your lancher getting this eror(image), tyied uninstalling and re-instaling. this iusee is curently more then 24 hours.
2 votes -
PC desktop crash after patch 3.26.2024
after the patch, program crashes to desktop with any action.
it will load the home screen.
if i press play it will slow to 4-5fps and hover.
otherwise it's a hard crash on the "connecting to server" screen.2 votes -
+1/+1 counter inifnite icons, tanks performance
Had a game where an opponent put a +1/+1 counter on a card. The visual counter icon added to the card, then again below it, and again over and over until it left the screen. Soon after my framerate dropped to 2FPS, suggesting the game was trying to render a number of counter icons approaching infinity. This obviously made the game unplayable. Log attached.
2 votes -
gane crashes on outrageous robbery for 49 cards
Virtue of strength in play, copy it 5 times with doppelgang, then outrageous robbery for 49 cards - the game crashes. This is a game stopping bug
please fix.
2 votes -
AI doesn't take disguise costs into account.
When a creature is disguised, and it requires certain mana, and even if you have zero cards in hand, it doesn't take required costs of disguise into account. So say you need two white mana, and you have 3 black and 2 white mana, it will usually use 2 black and one white, so you can't use disguise. This has lost me several matches and should be treated as a changed cost, where you usually decide on the mana afterwards.
2 votes -
game will not update
When trying to update the launcher freezes part way through and wont allow me to update. i have been trying for 2 days and have even done a fresh install
2 votes
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