MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1757 results found
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i get stuck on "loading card database" after installing about 50MB
it doesn't install the game when in this state so I have to manually close and re-open it every time this happens
3 votes -
Make default avatar overrides existing avatar choices
Forgot why I never chose the 'yes, make this avatar default' option, decided I actually want Timmy as my default, but now Timmy took the place of every single one of the dozens of avatar choices I had made! Longrunning and extremely annoying bug. Please fix this, this is not what default means.
3 votes -
Sort collection progress by completion%
I really like the new set collection tracker, but more sorting options would be nice!
3 votes -
Set collection improvement
First of all i (almost) like the set collection interface, it's a great idea, but quite missleading and useless as of now.
I suggest a small change that would make a world of a difference and satisfy the whole playerbase (or so i hope).Right now, i have 2 extension both at 99% (see picks) one is really close to "only" 99% one-of and the other is almost 99% full of 4-of, yet they are showed as the same. One i could consider getting pack, and the other is only missing 2 myhtics.
What i suggest is to add an…
3 votes -
Most card text and border graphics missing
Since today's patch, most of the card text and some of the card border graphics are no longer showing up, rendering play useless.
3 votes -
downloading update stops, causes infinite loading card database
Loading card database. I tried updating my game and would get around 1000 MB of the download done and it would skip to loading card database. i found a workaround on windows 10. Keep the broken app open then open a new app so you have two windows running. the new window will try to start the install again and you wont lose your progress from the previous window. when the new window eventually freezes open a third window and so on until your game finishes installing.
3 votes -
Mastery Pass Orb Redemption
When redeeming the orbs from the mastery pass I can only redeem them one at a time. This makes it quite tedious to redeem them when I have multiples when, for example, I purchase the mastery pass after achieving some levels, as there are multiple clicks per redemption.
Would it be possible to add the functionality to redeem multiple at once? Something like in the attached screenshot, where selecting Defiler of Faith highlights the remaining two rewards needed to unlock it and gives the option to unlock all three when you have the relevant number of orbs available.3 votes -
Pet animation causing game to freeze on mobile
I was in a Premier Draft and set to go first and the game highlighted my lands as being able to be played so I dragged one out. I didn't realize the pet animation was still going on and it completely froze my game.
By the time I got the game reloaded my first turn had timed out and I was now a land behind my opponent. Since I was playing an aggro draft deck this put me very behind.
Would be nice to have the pets fully load before being allowed to play lands. And to give you more…
3 votes -
3 votes
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pet
my pet owl from strixhaven used to be able to change colors gold silver and black it can no longer do that and the button to change now does nothing.
3 votes -
Dog Pet from M21 not working properly
I'm playing from a windows 11 PC.
No matter which of the dog styles I choose in each of my different decks, they all default to the wolf when the match starts.
Please, take a look into this as it is my favorite pet.
Thanks in advance.3 votes -
Unable to sign in to my account on Firefox
When trying to sign in to my account using Firefox to report another issue, I am unable to sign in, the screen where you enter your username and password says "Unexpected error. Please try again." The page functions correctly using Chrome.
3 votes -
English Decklist import
As you know, the most common language of Magic player knowledge is English.
In other words, the most part of decklists on the web are in English, too.
Then, why don't you make it enable to import English decklist regardless to the client displaying language?
It is too bothering to switch the client language for each time when import decklists.3 votes -
Auto-concede when hitting Alt+F4, or we have to wait!
It's common to see opponents get mad when they realise they've lost the match, like when he's 100% milled. Upon seeing he's about to lose at the next draw step, instead of conceding, he just rage quits (probably with Alt+F4). In that case, the game is not finished; as far as the game is concerned, it's just the same as if the app crashed or his connection was lost, so he can hopefully be back in time to resume the game.
So when I'm about to win and notice the turn isn't passed to the opponent, it's certain: he hit…3 votes -
Crafted a card due to UI glitch
Crafted an Ellywick Tumblestrum with a mythic wildcard due to a UI glitch when exiting the right-click menu. Would like the mythic wildcard back and the crafted Ellywick deleted. Fix your game.
The UI glitch happened during a crash and it teleported the UI button, if that helps?
3 votes -
Latest Android build keeps locking up
Since getting the latest version (2022.15.10.1345.929304), the app has crashed 3 times during games. Specifically when a spell is being cast and the animation is mid-being displayed.
Samsung Galaxy S20FE
Android 123 votes -
Error code 10
Cannot login
3 votes -
PC Client is broken
I keep getting the unable to connect to server message when I open the program on my PC
3 votes -
Constructed and limited progress does not advance. Have not moved from silver 4 either up or down
Constructed and limited progress does not advance. Have not moved from silver 4 either up or down
3 votes -
game froze when casting cast out
the game froze after casting cast out, at the moment of choosig target, no way to move forward. Log attached.
BTW it is really annoying loosing the game this way... together with the bug in standard when declarinf blockers I have lost 5 games in 2 days.... is there a timeline to address these?3 votes
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