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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1176 results found

  1. [BUG] Fabled Passage Bloomburrow Style

    The Bloomburrow skin/art/style for Fabled Passage was listed as a Daily Deal in the store, but after purchasing it, it does not appear as an available style option for Fabled Passage. I've attempted restarting the game and verifying game files. It's just not in the game (although I did loose the gold coins for purchasing it).

    1 vote

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  2. Crashing after matches on android

    I've just downloaded the game for my new phone Galaxy S24 Ultra and it has a tendency to crash after I finish a match. I have to close the app and log back in after most matches.

    It didn't do this on my old phone.

    1 vote

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  3. Difficult to View Draft Deck on Android

    Hey there! I recently did a draft on Android, and I wasn't able to interact with the deck list. I was able to pick cards correctly, but I wasn't able to tap/hold cards to view them correctly. All I could see was the name of the cards. I was also unable to scroll in the deck list - I could only see the highest mana value cards I had chosen.

    1 vote

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  4. Changement de nom

    Bonjour.
    Merci de prévoir une option directement dans le jeu pour changer de nom.
    Si vous mettez en place ce service, merci de faire en sorte que ce soit accessible et que ça ne coute pas cher.

    Beaucoup de jeu en ligne le font pourquoi pas vous ?

    1 vote

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  5. Visual: Changing companion while Nyx Owl is selected causes the starry effect to persist

    Nyx Owl's starry effect from the wings sticks around on the next screen. Visual glitch only, only happens on this screen with Nyx Owl already selected.

    1 vote

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  6. ステータスにまだないアップデートがあったようす

    2024/8/9 3:36AMころ
    (8/8 18:36 UTC ころ)

    ステータスに、まだ見えないアップデートがあった。

    2024.39.11.6464.1084505

    161.87MBの最初のステータスバーのあるダウンロードのあと、
    ホーム画面前

    124.43MB
    ほどのダウンロードを経て

    バージョンが
    2024.39.11.6464.1084505

    になった。

    ーーーーーーーーーー
    https://magicthegatheringarena.statuspage.io/

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  7. graphics option shadow low crashes the game

    changing custom graphics option shadows from off to low and then continuing to use arena (deck edit...) will crash the game on my PC provoking an error from my graphics accelerator (i'm using an AMD Radeon RX 6650 XT
    ) and I am running windows 11.

    1 vote

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  8. No Visualization "Urzas Saga" Lands

    I used my gold to buy the visualization of Urza's Saga for the mana of all the colors. It doesn't show the right display. Want my gold back..

    1 vote

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  9. App crash after homepage loads

    Game constantly crashes any time after I leave the home page. No problems with load up or server connection.
    App installed on Android device through Google play. The crashing make the app completely unusable.

    1 vote

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  10. Issue with Sideboarding and Post-Match Home Screen

    Bug issue. I’ve had quite a few games matches where after game 2 going into game 3 I am unable to edit my sideboard — I select cards but they won’t go into my deck. I can take cards out of my deck, but then can’t re-add them, so i am stuck with sub-60 cards and I can’t submit. I am on iPhone.

    Additionally, many matches return me to the home page where I have rewards to claim, but after claiming them, the screen remains dark/the “claim” button remains, and I have to restart the client.

    1 vote

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  11. Heisted Phyrexian cost cards

    I use iOS. I used my Impetuous Lootmonger to heist my opponent’s Dismember, but it would not let me pay life for the cost. I selected User Interface because it seemed to be a problem with the fact that it used the CMC “(3)” instead of “(1)(PB)(PB)” in the “Select Cost” menu, since it was heisted, meaning I couldn’t tap the mana pips to choose whether I would pay mana or life, since the Phyrexian mana pips were not there.

    1 vote

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  12. Can't Log in on MacOS.

    I literally cannot log into Arena on MacOS. I've logged in on other platforms with no issue, with the exact same password. I've even logged into the wizards website with the password.
    But I can't log into Arena on Mac.
    and before anyone says anything, i've made sure every other instance of the game is completely closed.

    1 vote

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  13. Keyword tooltips not updated.

    The tooltips for keywords still use the old wording ("Enters the battlefield" instead of "Enters").

    1 vote

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  14. MTGA Launcher

    The MTGA Launcher is not working and throwing an error

    1 vote

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    2 comments  ·  User Interface  ·  Admin →
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  15. bug

    in bo3 the cog icon is missing during sideboard, so to concede a match you need to wait for the opponent to finish sideboarding. on tablet android.

    1 vote

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  16. Game slows to a halt, after clicking the "Play" Button.

    After the "Bloomburrow Update" the Game Client slows to a halt, when i click the Play Button.

    The Game starts up just fine, to the Home Screen. When i press play, i see the right menu very slowly sliding in (it takes ~5 seconds to appear).

    In the Screenshot i was able to capture the moment when the right menu slides in.

    Then the game stops responding to any mouseclick. I can press Escape, to see the menu screen, but it also does not respond to mouse clicks.

    I had no issues whatsoever before the last update.

    Steps i tried…

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  17. Deck view won't display full cards after playing first game each game session

    Since the Bloomburrow patch, when I am viewing my deck in the "Decks" tab, the cards contained in my deck will not display when hovering over the card, making it unable to see the info on the card. This only occurs after playing the first game each session. When I initially log in, it works like it is supposed to, but after I play a game and go back to look at my decks, the cards won't display.

    1 vote

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  18. Welcome Bundle Bugged

    Clicking on launch page "welcome bonus" causing freeze - MAC

    Every time I start up the app on MAC, it shows a "welcome purchase" bundle
    When ever I click it, it says "LOADING SERVER" but it just does that forever.

    1 vote

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    1 comment  ·  User Interface  ·  Admin →
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  19. Crash after bloomburrow hotfix

    Game crashes on iOS when I hit Play or Decks after patch fixing Bloomburrow update bugs

    1 vote

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  20. Daggerfang duo does not mill

    Daggerfang Duo Mill Bug. Daggerfang duo is supposed to allow you to mill card when entering the battlefield but never gives the option to. Really screws over a squirrel forage deck. Hope they fix this bug quickly so I can play bloomburrow without issue.

    1 vote

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