MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1001 results found
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Removal of MOM Mastery Pass Rares
The WUBRG MOM Mastery Pass rares for my collection are missing. After the MOM season finished (and I had fully completed the Mastery Pass) I had a full set of rares (Essence of Orthodoxy, Interdisciplinary Mascot, Terror of Towashi, Orthion, Hero of Lavabrink and Surrak and Goreclaw). Now, I only have 1 copy of Essence of Orthodoxy, Terror of Towashi and Surrak and Goreclaw and 0 copies of Orthion, Hero of Lavabrink and Interdisciplinary Mascot. Please reinstate these. Thank you.
1 vote -
bug
not sure the best way to desribe it but the picture should be perfect to show that the bar above the cards you select for the deck you build has covered up the craft button. when i put the mouse over the bar like when you change the name it goes back to normal but if i leave it over where the craft button is then it is a constant slide in and out till i move the mouse away. Bonus : the drop files will not let me drop the images for some reason. p.s there is a giant…
1 vote -
一度デッキが消えた
デッキ
タブを開いたら一度０になっていて、
再度見たら
問題なく表示された
というような現象が起きた。1 vote -
Add an "undo" button for crafting
I've accidentally crafted cards twice now. I go to make one copy of a card, craft it, and then without thinking hit the only button on the screen and accidentally make a second copy. It's really frustrating. I'm not looking for a refund button, just an undo. Hearthstone has it.
1 vote -
I did not receive bonus cards and mastery tree cards
I'm using orbs in my mastery tree but I'm not receiving the cards that I win. Same thing when I obtain some bonus card, they just don't appear in my collection.
1 vote -
1 vote
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Missing lands in draft when changing deck
When changing your draft deck in premium draft for March of machine the lands are replaced with battles. I am unable to add leave to my deck making it impossible to continue with the draft. Searching for basic lands in the deck builder also produces no results. When clicking on the mountain icon it just loads battles and no basic lands.
27 votes -
Card style skin selection not working. Phyrexian obliterator.
Bought an additional phyrexian obliterator skin thinking it would fix it if I bought another, now I've wasted 6000 coin and have two skins that I can't use. Please fix the card style application process to it's much simpler original format. This new way is really trash.
Thanks - everyone.
1 vote -
Shuffler and direct match
hoy parece ser que es imposible jugar dos partidas sin que el oponente te humille.
Bueno, pues aqui mis comentarios:- puesto que España es un gran país donde se os da un dinero, no me sale las pelotas ponerlo en inglés.
- puesto que el shuffler no vais a corregirlo me uno a la denuncia infinita de quejas del mismo, por creadores de contenidos y quejas, Sois una mierda de empresa. Además, juegas contra un deck de 100 cartas siempre tiene una jugada razonable y tierras, tu con 60 no. Tu con deck y 24 tierras te salen 4 tierras de…
5 votes -
Bug
I bought the “ Ikoria land of behemoths “ pack for a 1000 gold and opened it, when I opened it started the load screen and when the loading was done, my pack was gone as well as the 1000 gold I spent, I checked if there were new cards in my collection but there wasn’t any :(((
1 vote -
Vault doesn't open
I have a 100% complete vault since opening OTJ packs, but even though I can see the complete vault icon, clicking on it just leads back to the main screen, so I can't claim the wildcards. Hovering even shows that the vault is at 100%. Platform is android.
1 vote -
Missing Starter Decks
I created my account July 16, 2023 to play on my Windows PC.
The starter decks in photo1 and photo2 are the deck I got access to upon completing the start quests.
After updating the game on July 18, 2023, the decks available to play in the Starter Deck Duels changed from the previous in photo1 and photo2 to the ones shown in photo_3.
Current Version: 2023.28.0.4634.1015823
The issue is that the new decks, in addition to the cards in them (exception: duplicate cards from previous decks/packs and High-Flying Valor Starter Deck), are not in my…
15 votes -
1 vote
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Deck
I got the 5 mono colour decks, but the missions for the 10 multicolour decks didnt appear. I searched the deck list online, to check if i had the cards in my collection, but there was nothing.
Could you please add the free new player multicolour decks to my collection?2 votes -
Drannith Magistrate debug text appears on it's legal list.
Steps:
- Select Collection
- Search for Drannith Magistrate.
- Check the details where the card is not legal.
Devices used: PC
Expected: debug text should not appear.
1 vote -
Loading Deck lists doesn't work
So once again, deck building doesn't work in the game where you build decks and use them. Attempt to load deck, gets stuck on "Waiting for server" have to close. Look it up online, see reddit page saying its because of sideboard issues. I'm attempting to load a Brawl deck with no sideboard. Export, remove the commander, import, still doesn't work. Try loading Best of 1 deck with no sideboard, still doesn't work.
I'm using the Steam client though I doubt it matters as this is a bug that's in all platforms constantly.
What a game...
Thanks multibillion dollar company…
1 vote -
Missing starter decks
I am currently missing several of the dual-color starter decks. Could someone in support please restore the missing decks?
22 votes -
Make the search results include all versions of the cards
When searching not for a specific card but for cards from specific sets/subsets, it would be nice to also be shown all the other printings of that same card from other sets. Because that search may result in the one copy from that specific set while ommiting the full playset I may already have of the same card from another set. Thus potentially losing me wildcards for stuff I don't really need anymore. Same issue with cards printed at different rarities, a card may be a 1-of as a common, but may already be in my collection as a full…
1 vote -
Alchemy: Phyrexia
Bug with Alchemy: Phyrexia pack contents. Alchemy packs are not supposed to give Rares from the main set until you're rare complete in the Alchemy set. As you can see from attached screenshots, I open a Koth in an Alchemy pack, then immediately screen shot my Alchemy: Phyrexia collection, which shows I'm still missing 14 rares. The next two screenshots show me opening a Vraan and Phyrexian Arena, and then another Vraan, despite still not being Rare complete in Alchemy: Phyrexia.
22 votes -
Include info about card formats when viewing a card.
When viewing a card, please list which formats it is playable in. It's very annoying seeing an exciting card when opening a pack, but then finding out I can't play it in my Standard deck once I get to the deck builder.
1 vote
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