Skip to content

MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

--------------

If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.


1755 results found

  1. Unable to join event

    Attempting to complete the color challenges to get the new starter decks as my current starter decks are not available to play in standard mode. I attempt to play the 5th round (pvp) and receive the alert “network error unable to join event try again later. I have attempted to restart the game and delete the old starter deck of that color without success. Bug is occurring on iOS.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. The numbers are wrong.

    I saw the first card and wanted to remember it so I took a screen shot. When I went into the game,I noticed the numbers were different.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Came back to the game to find missing cards?

    Just came back from one year of pause from the game, just to find myself with missing cards.
    I started to build some historic brawl deck, and find myself missing some commons I for sure drafted many times back in the past;
    I noticed other people having the same problem, and i'll keep spamming until some WOTC personal answer this claims.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. only one card from double rare pack

    Double Rares Not Loading

    Recently, I opened a pack with a doubled mythic rare: two Meathook Massacres. I was excited to build a new deck around them, then opened up my deckbuilder to find I only possessed one copy of the card. I spend mythic rares to get two more for the deck.

    This morning, this same thing just happened with Minsc and Boo from a Baldur's Gate pack. Two Minsc and Boos were displayed, but only one is in my inventory.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. new set colletion window/screen

    The new set collection is nice but needs more. Should be able to toggle through Unique and Playset. You're also missing Mystical Archive and the Anthologies and the Arena base set (very viable in Alchemy)
    So great idea now pump it up!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Update Historic Brawl Ban List

    The current Ban List does not include Ugin, The Spirit Dragin, but he is banned in historic Brawl. Please update the ban lists on the site.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Mythic card reward bug

    Neither two mythic rewards from the mastery pass gave me mythic cards. Instead I got 2 uncommon cards. I checked my collection and there are no new mythic cards.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Duplicate Protection BUG when opening packs in 2022

    It seems there's a problem with Duplicate Protection when opening packs in 2022.

    I opened some packs from different sets, and ended with opening a few Kaldheim packs.

    When I opened the final Kaldheim pack I got 20 Gems according to the Arena GUI and the message I had all Rares for the set, but this is not true as I have NOT got 4 copies of all Kaldheim Rares!

    It made me stop opening any remaining packs...

    The problem occurred between 3/6/2022 10:30 CET and 3/6/2022 10:37 CET.

    I have attatched my Arena log file.

    Can you please let…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. deck validation

    Deck validation failure

    When I try to use my deck is says it's invalid due to the number of Triumphant Adventurer cards. But my Collection shows I have four. Nevertheless: using a deck with 2 cards passes, and using a deck with all four fails.

    The deck tool also fails to flag this with a red "+" sign, so it required me to eliminate the cards one at a time in order to identify which card was the problem. There is still something similar going on with my lands, but the process of trial and error took so long I…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Mythic card reward

    Since the beginning of my set mastery for NEO, all my mythic card rewards have been uncommon cards instead o mythic carda

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Wildcards

    I was opening some packs from Innistrad vow and midnight hunt. i opened 6 packs each and earned 2 mythic wildcards and 2 rare wildcards and they didnt accurately post to my wildcard. attached is the log of what occured. since there is no other way to obtain wildcards other than buying packs I would like to actually receive the wild cards i earned, most especially the rares and mythics

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Card not showing in collection

    I opened a Kamigawa neon dynasty pack and “dragonfly pilot” was showing as having already been collected. I went into my collection to find it and there was no copy at all. I turned on and off all relevant filters and even restarted the app but it still isn’t there. I definitely opened it in a pack twice and I’m sad because i really want to use it… please help!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. companions not working properly with commanders who have specialize

    Lurrus of the Dream-Den can be a companion in a deck with 2 mana creatures who have specialize, but not if the specialize creature is a commander. When swapping the commander with any other 2 mana BW creature, Lurrus becomes selectable as a companion again.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Cant Put Phylath Into a deck after update. Keeps saying its banned, but its the alchamey version.

    Went to swap the old Phylath, World Sculptor for the alchemy version after the update in my historic brawl decklist, but it keeps adding the banned version instead.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Can’t remove cards from deck

    I cannot remove cards from my deck after Alchemy altered them. My deck is invalid until I can remove or replace the altered cards, but it will not allow me to do so

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. carte illisible

    Carte illisible

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Missing mythic cards rewards

    At least, i did not recieve 3 mythic cards from mastery pass rewards. Those pictures are from level 55. Please fix this problem and provide the cards to my account.
    I use PC whit windows 10 and an iphone.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 『渦巻く霧の行進』カード・スタイル版のアーティストクレジット表記が無い件について

    バグか判断が付かないため、こちらのフォームにて失礼いたします。
    以前もご連絡させて頂いたのですが、未だ直っていないようですので再度ご連絡いたします。

    『渦巻く霧の行進』日本アーティスト版のカードスタイルにて、日本人アーティスト名が未表記となっているようです。

    これはバグなのでしょうか、それとも意図的なものでしょうか。

    担当アーティストより直接確認を取るべきでしょうか。

    ご多忙の所失礼いたしますが、ご確認を宜しくお願いいたします。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Correct Pet does not appear when selected in new deck customizer

    If I choose an uncommon or rare pet, or a pet that has multiple versions (cat, ondu guy, etc) then the common/basic version shows up on the battlefield and I have to cycle to the pet that I want, ie specifically chose in the new deck customizer.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. ICR rewards from Mastery Pass not received

    I am currently not receiving ICR rewards from the Mastery Pass or at least they do not pop up and are not shown as NEW in the collection.
    I am currently Level 20 at the MID Pass and should have received 2 Uncommon and 2 Mythic ICRs.

    16 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base