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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1811 results found

  1. 125 votes

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  2. Cannot create new decks

    Selecting the + button to build a new deck does nothing. Changing any deck type (standard, historic, etc) has no effect on this. I can modify existing decks (Edit Deck) but I cannot create anything new.

    40 votes

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  3. New cards missing

    I’ve been missing several cards (notably rare and mythic rare) cards from new packs I just opened.

    On at least 4 occasions, I opened a pack to find a card that I really want to add to my existing deck, then go into deck builder immediately, and the new card is simply missing. I search by name, rarity, colour and nothing...

    This seems to happen quite often.

    8 votes

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  4. Decks have been deleted

    All of my Favourited decks have been deleted, it looks like the addition of the new player decks to my collection ticked me over the 75 deck limit, and rather than deleting my least played/incomplete decks my decks that I actually play with every day have been deleted

    4 votes

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  5. Card missing from collection

    Give us the steps to reproduce the bug:
    Open packs.
    Notice the cards that you get.
    They don't appear in my collection.
    I am missing an Orvar, the All-Form. I noticed that Koma, Cosmos Serpent didn't appear in my collection at first. I waited a couple of days and it appeared. However, this is not the case with Orvar. I wonder what other cards I am missing.

    Could you please give my account some wild cards to account for the missing card(s)?
    I will NOT continue to pay money for virtual cards that disappear.

    Note which platform you’re using:
    Android.…

    13 votes

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  6. 9 votes

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  7. Product Suggestion

    Im getting tired of having to buy single packs with coins. I would like a way to buy multiple pack at once with coins.

    19 votes

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  8. Original version still show in Historic Brawl decklist

    Historic Brawl decklist still use the original version of Esika Chariot (as shown in screenshot). This makes the deck illegal for Historic Brawl.

    I have no such issues with Omnath and Alrund's Epiphany, the other two cards with rebalancing.

    1 vote

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  9. Missing rare wildcards

    This is the second time I open a package complete the wildcard wheel and I don't get my wildcard, in this case a rare one.

    21 votes

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  10. Unable to save selection for default card style from collection screen

    Reproduction steps:
    1) Click on Decks > Collection to browse cards
    2) Click on a card with a custom style displayed
    3) Choose the normal card style and click Select
    4) Chosen style displays in collection
    5) Close collection screen and go back to Home screen
    6) Return to collection screen and navigate to the same card

    Expected behavior: card remembers the style selected previously
    Actual behavior: custom style is still displayed

    Note: this is particularly inconvenient for Draft because the custom styles display in packs and cannot be disabled there.

    74 votes

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  11. Non Standard Tutorial Cards In Standard Ranked

    I have played at least three ranked standard games today where at non standard cards were played. Once was the card Murder and the other two times it was Unsummon. If you go into deck builder and select standard for your deck and for the card search these two will not appear. Yet somehow cards that aren't standard and are tutorial cards are able to be played in standard ranked. This is completely unacceptable and you all need to fix this. In my eyes and in many others this is blatant cheating. These people who are doing this know exactly…

    19 votes

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  12. deck quest not showing up

    Hi, I just recently started playing again, and I am not getting the multi color deck quests. I have all the current mono colored decks, but there's not quest to start getting the dual color decks.

    16 votes

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  13. 42 votes

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  14. snow lands

    Basic or dual Snow Lands (all common) are illegal in Pauper or Artisan decks.

    11 votes

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  15. Quest for new deck did not award deck

    Today I did the color quest to get the deck with the shark on it. (25 White or Green spells) Once Finishing this quest, I did not retrieve the deck and the quest is now on a cool down.
    I was really looking forward to this pre-con also.

    1) Have daily quest (play 25 W/G spells) to unlock new preconstructed deck (UB)
    2) Play in Standard 2021 Play queue
    3) Complete quest during Standard 2021 Play match
    4) See reward for completing quest, Shark deck
    5) Click "claim prize
    6) New Deck not in decks
    Can I get my deck?

    32 votes

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  16. 9 votes

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  17. Deck Builder crashes

    Arena crashes recently while deckbuilding without saving the current deck. It happens mostly when you check for deck stats.

    It extremly annoying when you can't brew decks and have to copy paste your deck from the internet just because the deckbuilder its programmed poorly.

    44 votes

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  18. No Mythic Rare wildcard reward

    I just opened a pack which gave a mythic rare wildcard and at the same time I also unlocked the mythic rare pack reward, but I only received one mythic wildcard.

    29 votes

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  19. Earn A Deck Not Awarding Deck

    I'm not getting the correct daily rewards on my account, today I didn't get the deck I was getting on a daily basis.

    In daily missions. I was supposed to win a new deck today, I completed the mission but I didn't receive it. The last one I received yesterday was DIMIR HOUSE (black and blue).

    61 votes

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  20. missing cards in deck

    I'm playing with Keep the Peace deck. I was going to rebuild it and noticed that it shows I have tactical advantage in the deck. When I add the rest of the tactical advantage cards, it only shows 3 in the deck. I have 4 total. When I complete the deck, it shows I have 59/60 cards. I've uninstalled and reinstalled the game with no luck.

    8 votes

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