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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1811 results found

  1. Can not add legal version of Esika's chariot to deck

    When I try to add Esika's Chariot to a deck it adds the non-legal version instead of adding the legal rebalanced version.

    No matter what I do it adds the old version and thus preventing me from using it.

    6 votes

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  2. Cannot Import or Creat New Decks

    I cannot creat new decks or import them. I can only edti existing decks which is cumbersome. I have unsintalled and re-installed the client. I have installed on different machines and it never fixes the problem THIS IS A PROBLEM AT YOUR END. I have contacted you all several times before... PLEASE FIX MY ACCOUNT!

    2 votes

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  3. Missing decks and missing cards collection

    While playing again mtga this year on mobile. I found out that lots of my cards in my collection were missing. Including decks that I built last 2018(my red deck with lots of rares and mythics) my esper deck, and my boros feather deck card inside have missing cards inside. You can also see my scrnshots that my other preconstructed decks also have missing cards inside.

    Hope to get a feedback from you guys

    47 votes

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  4. unable to import deck

    I can't test decks that i just built. Each time I try to select an other deck, the application shut down.

    6 votes

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  5. bot戦でアルケミーの調整カードをプレイできない

    bot戦でアルケミー調整カードがある場合bot戦を始めることを出来ません。
    bot戦のデッキ構築画面からデッキを編集することは出来ますがその際に調整版カードではなくスタンダード版のカードしか入れることができません。
    対応お願いします。

    6 votes

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  6. Missing gems for duplicate card

    I have 2600 gems and when I opened 20 packs, most if not all were of which were gems (as I have the cards from that set) my gem total could not change... is there a bug?

    7 votes

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  7. 6 votes

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  8. stop rebalancing

    All this "rebalancing" of cards has got to stop. One of the fundamental characteristics of any card game is that the cards aren't supposed to change. Once you learn what a card does, its cost and abilities, you shouldn't have to worry about it suddenly changing on you. And then what's to say it might not be "rebalanced" again after that? Banning a card is one thing, tinkering around with it because you screwed up the competitive balance when you created it is quite another. Stop punishing players for your own lack of proper playtesting. You are going to continue…

    3 votes

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  9. Old Set Card Styles

    This is a pretty minor request, but I've been working to buy card styles for all the cards in my favorite deck, and I just found out that I won't be able to get one for the card Favorable Winds from Ixalan. If possible, could some of the older sets on the client get card styles for the cards in the set? Have there been plans to stylize the older sets, and will it ever happen?

    1 vote

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  10. Standard 2022 too predictable, same cards, same decks, boring boring boring

    Hi. Can´t you design a more predictable standard game? Every game is turn 1 shambling ghast, eye twitch, extra turn, blood in the snow, same boring decks, same cards... I do not play for fun, Ive been forced to play decks to achieve victories to win daily coins. So I do not build decks for my fun, Arena forces/direct a player to a kind of playstyle, so there is no individuality, everyone just playing to win. I like standard because I like new cards, new sets, but you have designing powerful/broken cards that there is no reason not using them.…

    5 votes

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  11. 相手が無限コンボを行っているとこちらがタイムアウトで負けてしまう

    相手が勝ち目のない状態で無限コンボを決め遅延を行う。
    こちらはスキップしてインスタント等もなく操作を行っていないにもかかわらず、こちらが何も操作してないために負けになると警告を受ける。

    警告後も相手の無限コンボは続いており何も操作できず
    20分程してこちらにターンが戻ってきた瞬間敗北になった。

    3 votes

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  12. Touch the spirit realm

    For an unknown reason "Touch of the spirit realm" is not working on "Edgar, charmed groom". You just can't cast the "Touch of the spirit realm" on it, likke if the creature was not on the table.

    I think it's a bug.

    3 votes

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  13. aquired cards from packs not showing up in my collection

    I have cards not showing up in my collection that I aquired from opening packs. My most recent is Doom Blade.

    22 votes

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  14. Erroneously Received Gem Gift

    I received a Gem Gift of 20 Gems instead of a Rare from a recent pack of Kaldheim, it said it was because I had collected all the rares from the set, but this is very clearly not the case when I look at my collection.

    4 votes

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  15. Ban Rayuu, Storms edge

    two combats every turn are you ******* mad

    2 votes

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  16. Missing cards

    I bought a bunch of Strixhaven packs and as I opened them I made notes on the new cards I'd like to incorporate into my decks (or build a new deck with). But several of the cards I made notes of don't show up in the deckbuilder as an option for me. I have checked online to see if I wrote down the wrong names, but those cards are listed on general websites as Strixhaven cards so I don't know why they won't show up in my deckbuilder.

    Some of those cards are:
    Time Warp
    Tendrils of Agony
    Weather the…

    25 votes

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  17. missing cards from collection

    for the past 2-3 months i've played to build a decent collection so i can make some decks.
    Some cards are dissapearing from my collection, even when i have used it.
    cards of the events, cards of drafts (yes, the ones that should stay in your collection), cards from packs or even for the daily rewards.

    So far i can name 7 cards that are missing. some of them just 1 copy. but others 2 or more.

    i've noticed that if the cards arent put in a saved deck... some of them just dissapear.

    how can i leave the game…

    136 votes

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  18. Missing cards in starter deck

    Finished the quest to get Selesnya Conclave deck today and none of the cards were added in my collection.

    The deck is completely empty, appart from the basic lands.

    I had none of the cards before and none of the cards were added after getting the deck: every number to the left of the cards are red.

    87 votes

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  19. ZERO REWARD BALANCE PATCH 2.0

    Whenever yall update and ban cards, we end up getting cards for compensation, but this is the second time I've had to come on here and be like "you gave me a 5th copy of all of these spells" again. I couldn't even SEE what cards were banned because the "New" cards blocked the entire UI.

    How about we stop changing the format, nerfing old cards and making even stronger alternatives, just to nerf them and start the process over? Maybe work on balancing? I've been taking screen shots of white in this new alchemy format and it's complete bs.…

    3 votes

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  20. サリアが検索できない can't search Thalia!

    サリアが検索できない can't search Thalia!

    デッキ作成の際に、添付のようにサリアを所持しているのに、サリアが出てこない。

    なぜ?
    幸いあらかじめ組み込んでいたデッキがあり、それを複製して、ほかのカードを入れ替えればデッキを組むことはできるがこれはあまりに面倒でクレージーだ!

    一刻も早く治してくれ!

    2 votes

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