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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1811 results found

  1. Deck Quest Not Awarding

    Deck Quest Not Awarding

    I finished the Deck Quest and the Daily Quest together (play X amount of Black Spells). When I completed I the awards I got was only for the Daily Quest. I did not receive the new deck I was supposed to unlock.

    22 votes

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  2. デイリーセール購入のカードがデッキのライブラリーに反映されておりません。

    デイリーセールにて購入したデミリッチがデッキのライブラリーに反映されておりません。

    2 votes

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  3. stupid deck

    alucard. this ******* meatbag came in with a joke of a deck at like 300 cards. and this dumb as **** rng in this game gave him a winning hand. lol how stupid. **** this ****.

    3 votes

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  4. Zilortha + Godzilla skin

    Would very much like to get my Zilortha and the godzilla skin i had back its gone from my collection and since you cant even craft godzilla skins it really ****** me off.

    played with it while Ikora was legal in Standard and i know for a fact i have at least one copy of everycard in Ikorna because i loved that set.

    2 votes

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  5. Midnight hunt basic land card styles

    Hello,
    i missed the card style of basic lands from the set midnight hunt.
    Is it possible to bring them to daily deals?
    So i can add them to my collection.

    2 votes

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  6. BUG

    Hi,
    I don't know if call it a bug but since the start of the new expansion Kamigawa: Neon Dynasty I opened around 100 boosters and I've founded only 2 mythic rare cards. I already asked the support service if is possible to see the statistic regarding the mythic rare opening in boosters, but they bounced me here. According to the main site, the rate of opening a mythic rare in Kamigawa: Neon Dynasty should be 1:8.
    Is anyone experiencing the same?

    2 votes

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  7. mastery rewards not received

    i should have got a mythic wildcard at level 85 and 90 but havent received either

    3 votes

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  8. Historic Tournament Match - Direct Challenge Deleting the Bo3 cards of the SIdeboard

    A friend and I were playing Historic Tournament DCs and the client deleted the part of the sideboard that was marked as Bo3 in the Builder. They did not appear at sideboarding in the match and they were deleted afterwards from the decks in the builder. We tested this several times, and it always happened; however this didn't happen in regular direct challenge, just in tournament mode.

    18 votes

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  9. Deckbuilding: Can't select basic land as default like favorite sleeve

    The option to set one of each basic land as default like it is possible for sleeves is missing or I can't find it.
    When building a new deck MTGA suggests basic lands. They are all the same basic land which is fine for me - but they are not the version I like. Since I get displayed a zillion forestst from editions back to the stoneage it even takes a while to find the lands I need.

    What do I have to do to set 1 basic land of each type ( Forest, Island, Plains, Mountain, Swamp ) as…

    86 votes

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  10. Can you tell me what mythic card did i got in level 5 neon mastery

    Can you please tell me what mythic card i got in my level 5 neon mastery reward as i didnt get the pop up as usual?
    Regards
    André Nunes

    2 votes

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  11. Teferi Time raveler

    I just played vs Teferi, Time raveler in historic even though he's ban

    4 votes

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  12. Can’t complete color challenge

    Unable to select deck, recently downloaded update. I hadn’t played in a while and had left off on black vs blue color challenge. It will not allow me to select a deck to play. I looked up the cards that should be in the cold blooded killers deck for that match and recreated it, but still couldn’t select it for the match in spite of having completed the previous ones.

    5 votes

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  13. Missing card

    Crazy I just got those card and it’s missing . Who knows how many other card has disappear from my collection.

    5 votes

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  14. A player had unlimited turns by using two cards, grinning ignus and birgi, god of storytelling.

    My opponent just kept on return and casting without limits in 1 turn! What the ****. Poor game balance, this is a bug. Because they had unlimited turns, they were able to kill me. So stupid, who thought a card combo like that would be fair.

    10 votes

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  15. Mastery pass level 63

    Did not receive level 63 mastery pass reward midnight hunt even though I have purchased mastery pass.

    2 votes

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  16. Missing rewards for mastery pass

    1. I did not receive any mythic wildcards from level 1-60 on the mastery pass.
    4 votes

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  17. cant find approach of the second sun in my collection even with not collected on

    i was going to craft this card to build a deck with it but it doesnt appear in my collection to be crafted.

    2 votes

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  18. Can't add Alchemist card variant in a deck if style selected

    --Steps--
    I have to add an nerfed Alchemy card variant to my deck : Tested on Esika's chariot.

    My card had a style already selected, when I try to add the Alchmy version, it adds the original forbiden version instead.

    --Plaftorm--
    windows 10

    -WorkAround--
    When I SetUp the card to it's standard style, it works as intended. (tested with special style Kaldheim - Variants)

    2 votes

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  19. Decks disappeared, can't import or build new decks

    After the update and hot fixes yesterday, all of my decks disappeared. I can't use the big + button to create a new deck, and I can't import a deck either. Clicking on any button on the Decks screen does nothing except Collection, which does show up properly.

    Also if I try to "Add to decks" for a draft deck, that doesn't do it either, the deck doesn't show up in Decks. My wife's and son's accounts signing into the same client on the same computer do not have the same problem.

    Please help! I can't play any constructed or…

    39 votes

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  20. No vault progress

    I cant find my vault progress even when searching for it in the log. I remember opening it once a long time ago maybe when i was beta testing but I forgot about it since then and have never opened another one...

    14 votes

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