MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1780 results found
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deck quest not showing up
Hi, I just recently started playing again, and I am not getting the multi color deck quests. I have all the current mono colored decks, but there's not quest to start getting the dual color decks.
16 votes -
snow lands
Basic or dual Snow Lands (all common) are illegal in Pauper or Artisan decks.
11 votes -
Duplicate Protection Not working
Duplicate Protection is still having troubles (and this site justs sits at "posting comment" forever for pictures). I had it happen right before logging out in this log.
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MTGA 6_13_2020 10_01_53 PM.png 1084 KB -
MTGA 6_12_2020 2_17_42 AM.png 1145 KB -
MTGA 6_10_2020 6_36_15 PM.png 1120 KB -
MTGA 6_5_2020 5_52_35 PM.png 1200 KB -
MTGA 6_3_2020 11_16_41 PM.png 1159 KB -
MTGA 6_1_2020 12_35_07 PM.png 1170 KB -
MTGA 5_31_2020 3_53_59 PM.png 1255 KB -
MTGA 5_29_2020 8_00_38 PM.png 1125 KB -
MTGA 5_26_2020 8_34_52 PM.png 1057 KB -
MTGA 5_26_2020 5_11_39 PM.png 1240 KB -
MTGA 5_23_2020 6_31_00 PM.png 1345 KB -
MTGA 5_18_2020 9_28_47 PM.png 1081 KB -
Log20200613_220224.log 2 KB
40 votes -
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Quest for new deck did not award deck
Today I did the color quest to get the deck with the shark on it. (25 White or Green spells) Once Finishing this quest, I did not retrieve the deck and the quest is now on a cool down.
I was really looking forward to this pre-con also.1) Have daily quest (play 25 W/G spells) to unlock new preconstructed deck (UB)
2) Play in Standard 2021 Play queue
3) Complete quest during Standard 2021 Play match
4) See reward for completing quest, Shark deck
5) Click "claim prize
6) New Deck not in decks
Can I get my deck?32 votes -
9 votes
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Deck Builder crashes
Arena crashes recently while deckbuilding without saving the current deck. It happens mostly when you check for deck stats.
It extremly annoying when you can't brew decks and have to copy paste your deck from the internet just because the deckbuilder its programmed poorly.
44 votes -
No Mythic Rare wildcard reward
I just opened a pack which gave a mythic rare wildcard and at the same time I also unlocked the mythic rare pack reward, but I only received one mythic wildcard.
29 votes -
Earn A Deck Not Awarding Deck
I'm not getting the correct daily rewards on my account, today I didn't get the deck I was getting on a daily basis.
In daily missions. I was supposed to win a new deck today, I completed the mission but I didn't receive it. The last one I received yesterday was DIMIR HOUSE (black and blue).
61 votes -
missing cards in deck
I'm playing with Keep the Peace deck. I was going to rebuild it and noticed that it shows I have tactical advantage in the deck. When I add the rest of the tactical advantage cards, it only shows 3 in the deck. I have 4 total. When I complete the deck, it shows I have 59/60 cards. I've uninstalled and reinstalled the game with no luck.
8 votes -
Import Deck Problem
When I try to import a new deck, a receive an error stating that the string is empty, but i've just clicked on the import button, without selecting anything else.
26 votes -
CARDS DISAPPEARED
Hi, after many months i'm back on this game and i've noticed that a lot of my old cards have been disappered! Anyone can tell me how its happened? Especially cards from my old control decks but in general i ve lost a lot of cards!!!
15 votes -
Missing Mastery Path Mythic Card Rewards
I do not receive any of the promised Mythic Card rewards when I complete the Mastery pass levels. This happened for level 29, 39, 49, and 56 (my current level). Please fix and provide the cards to my account.
23 votes -
No gems were given for opening duplicate rares
I recently opened packs where 20 gems were offered for duplicate rares, but my gem counter didn't go up with each pack opened.
9 votes -
Packs not visible during draft
During Zendikar Rising traditional draft, the pack contents were not visible for approximately 30% of packs. After returning to the home screen, and then resuming the draft, the cards would appear about 10% of the time.
16 votes -
Did not receive deck for completing quest
I completed the cast 25 black/blue spells quest and did not receive the next 2 color deck. The quest did however go on cool down.
22 votes -
Wildcards
I didnt recive the wildcards that you recive from the mastery.
7 votes -
Preconstructed Decks Missing
Logged in today to find all my earned preconstructed decks were missing from deck list. I completed todays challenge to earn a new one and that deck didn't show up either...
35 votes -
Mastery Pass Mythic Card Reward Missing
I've purchased a mastery pass this time around and when i've reached level 39 to receive my mythic card reward all i saw was the uncommon "Cauldron Familiar", and im not sure if that was from the daily reward or not.
Either way im unsure if i got the mythic card and if thats the case what can i do about it?
thanks in advance21 votes -
I did the daily deck quest but didnt get a new deck. quest is on cooldown now.
I did the daily deck quest but didnt get a new deck. quest is on cooldown now.
30 votes -
Deck building count
My deck is showing that I am running 4 Saw it Coming but only registers 2 of them. Even if I take two of them out it still registers that there are two remaining, and my count will be at 58/60; Although I am unable to take out the remaining Saw it Comings.
3 votes
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