MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2002 results found
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Missing Mastery Path Mythic Card Rewards
I do not receive any of the promised Mythic Card rewards when I complete the Mastery pass levels. This happened for level 29, 39, 49, and 56 (my current level). Please fix and provide the cards to my account.
24 votes -
Mastery Pass Mythic Card Reward Missing
I've purchased a mastery pass this time around and when i've reached level 39 to receive my mythic card reward all i saw was the uncommon "Cauldron Familiar", and im not sure if that was from the daily reward or not.
Either way im unsure if i got the mythic card and if thats the case what can i do about it?
thanks in advance21 votes -
Import Deck Problem
When I try to import a new deck, a receive an error stating that the string is empty, but i've just clicked on the import button, without selecting anything else.
28 votes -
Did not receive deck for completing quest
I completed the cast 25 black/blue spells quest and did not receive the next 2 color deck. The quest did however go on cool down.
22 votes -
Level 29 Mastery Bug
Not receiving Mythic Rare card up reaching Mastery Level 29, looks like this is a bug with your game and has been happening to a lot of people. Please fix ASAP as we pay extra for the mastery pass to receive these rewards.
8 votes -
missing mythic wildcards
I had 6 rare wildcards and 2 mythic wildcards, when I crafted 2 rare cards I also lost the 2 mythic wildcards
18 votes -
missing cards from collection
for the past 2-3 months i've played to build a decent collection so i can make some decks.
Some cards are dissapearing from my collection, even when i have used it.
cards of the events, cards of drafts (yes, the ones that should stay in your collection), cards from packs or even for the daily rewards.So far i can name 7 cards that are missing. some of them just 1 copy. but others 2 or more.
i've noticed that if the cards arent put in a saved deck... some of them just dissapear.
how can i leave the game…
136 votes -
5 votes
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colorless commanders make it so arcane signet (and possibly command tower?) cant tap for manna when they should be able to tap for colorless
(Deck Building/Gameplay Bugs)
Colorless commanders make it so arcane signet (and possibly command tower?) can't tap for manna when they should be able to tap for colorless manna, also you're locked into using only one type of basic land.5 votes -
Wildcard Redeem failure
Wildcard Redeem Error. Wildcards are redeeming in deck creation in spite of the fact that an error message appeared saying "wildcard redemption failed: unable to contact server" or "Wildcard redemption failed: could not redeem wildcard." I just burned through maybe 2-3x the wildcards i meant to; i would love for that to be undone.
13 votes -
Duplicate Protection Not working
Duplicate Protection is still having troubles (and this site justs sits at "posting comment" forever for pictures). I had it happen right before logging out in this log.
43 votes -
wasted wild cards
i used 3 mythic wild cards and a rare but it didn't craft the cards
16 votes -
Missing gems
I just complete a Premier draft event (4 wins). I hit claim prizes, but it did not give me my 1400 gems. My gem count didn't change. I tried restarting the client, but I am still not seeing the gems
7 votes -
Deck Builder crashes
Arena crashes recently while deckbuilding without saving the current deck. It happens mostly when you check for deck stats.
It extremly annoying when you can't brew decks and have to copy paste your deck from the internet just because the deckbuilder its programmed poorly.
47 votes -
183 votes
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I did the daily deck quest but didnt get a new deck. quest is on cooldown now.
I did the daily deck quest but didnt get a new deck. quest is on cooldown now.
30 votes -
Unable to save selection for default card style from collection screen
Reproduction steps:
1) Click on Decks > Collection to browse cards
2) Click on a card with a custom style displayed
3) Choose the normal card style and click Select
4) Chosen style displays in collection
5) Close collection screen and go back to Home screen
6) Return to collection screen and navigate to the same cardExpected behavior: card remembers the style selected previously
Actual behavior: custom style is still displayedNote: this is particularly inconvenient for Draft because the custom styles display in packs and cannot be disabled there.
74 votes -
Preconstructed Decks Missing
Logged in today to find all my earned preconstructed decks were missing from deck list. I completed todays challenge to earn a new one and that deck didn't show up either...
35 votes -
Colour Challenge Decks not Unlocking - Last round also not with Colour Deck
Colour Challenges are not unlocking any of the decks upon completion.
Also the final stage for every colour challenge doesn't happen with that deck but instead asks me to choose another random deck.
I have been playing since the first Beta o I suspect this is related to my account not being reset properly.
I can't get any of the new deck unlocks for any colour challenge.
19 votes -
Earn A Deck Not Awarding Deck
I'm not getting the correct daily rewards on my account, today I didn't get the deck I was getting on a daily basis.
In daily missions. I was supposed to win a new deck today, I completed the mission but I didn't receive it. The last one I received yesterday was DIMIR HOUSE (black and blue).
63 votes
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