MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1624 results found
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1 vote
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3 Of 4 Pre Release Code Cards Not Working
Pre Release Codes Not Working . I Had 4 pre release codes from this past weekend , 1 had worked and when the update released the packs that were previously in my Inbox had disappeared and ever since all of my brand new unused code cards have been declined
2 votes -
Prerelease packs missing
The packs from the lotr prerelease code I had waiting to open disappeared during the update. Please give them back.
16 votes -
my game closes
I opened the game normally, and it was updated in the "Lord of the Rings" saga. When I press the "Play" button, the game closes.
I restarted the game, it still gives me problems.
I restarted the computer it keeps giving me problems1 vote -
Missing packs
I Recently redeem my prerelease arena codes for the tales of the middle earth, but today when i wanted to open them, they are no longer available, they are totally missing from my account
7 votes -
1 vote
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dopo il 70 livello di maestria non dà
dopo il livello 70 di maestria il sistema non da più le carte non comuni quando si passa di livello
2 votes -
scour from existence art is missing
the art for "scour from existence"
1 vote -
Mastery Pass March of the Machine: No ICR cards beyond level 70
I bought the mastery pass March of the Machine after I competed level 70.
Beyond level 70 (currently at 86) I got no ICR rewards. I trace my collection and my vault, no rewards this time. For another matstery in the past it worked.22 votes -
Urabrask, Heretic Prator showing in All will Be One draft
It appears the wrong Urabrask shows in the draft
0 votes -
Bloodline Culling doesn't let the user chose between the 2 options and automatically casts option 2.
Bloodline Culling doesn't let the user chose between the 2 options and automatically casts option 2.
1 vote -
Mastery Pass not awarding ICRs after level 70.
I am at level 73 now but haven't received any ICR rewards post level 70. Please address this issue as soon as possible.
5 votes -
deckbuild
I would like to see the sideboard UI changed to be similar to the mainboard.
I know that in BO1 there is a limit on the number of sideboards due to the "learn" system, but in decks for BO3 there is no limit. Therefore, I would like you to make it easier to see the cards in the sideboard.1 vote -
Some cards don't function correctly in brawl formats without sideboards
Cards such as "Vivien, Arkbow Ranger" allow you to bring in cards "from outside the game" (i.e., from your sideboard). Since brawl decks can't be built to include sideboards, none of these effects work. Decks for the brawl formats should allow sideboards, even though brawl is always Bo1, so these cards can function correctly.
2 votes -
Joyful Stormsculptor
In the deckbuilding tool, if search for convoke, the card Joyful Stormsculpor is listed with Convoke, and the description for this mechanic appears when viewing the card.
0 votes -
Did not receive Mastery Reward for levels 72 and 73
I have the MOM Mastery Pass. When advancing to Mastery Levels 72 and 73, I did not receive any Uncommon (or higher) card nor Vault Progress (in the case that a 5th of a card was generated). I believe that I have seen this in the past, also, but did not report it then. I am reporting it now. I was playing in the Starter Deck Duel when I completed a Daily Quest which earned me 500 XP to advance to 73,425 XP. Can this be corrected and rewards generated?
2 votes -
Did not receive Mastery Reward for levels 72 and 73
I have the MOM Mastery Pass. When advancing to Mastery Levels 72 and 73, I did not receive any Uncommon (or higher) card nor Vault Progress (in the case that a 5th of a card was generated). I believe that I have seen this in the past, also, but did not report it then. I am reporting it now. I was playing in the Starter Deck Duel when I completed a Daily Quest which earned me 500 XP to advance to 73,425 XP. Can this be corrected and rewards generated?
1 vote -
「力の具現、ジローサ」について、「怪獣王、ゴジラ」と通常版「力の具現、ジローサ」が他の怪獣と違い別々のカードで存在している。
コレクションで未所持のカードがあった為、０枚のカードで検索したところ発見でき、神話ワイルドカードを使用して作成することができた。
またデッキには合わせて４枚しか登録することはできない。
他の怪獣と同じように同一のカードであり絵柄違いとして設定されるのが適切であるのならば神話レアワイルドカードを１枚使用してしまったので補填していただきたい。1 vote -
No ICR reward for MOM mastery pass level 71+
I didn't seem to be receiving my ICRs for levels past 71 of the MOM mastery pass so for my most recent level (78) I tracked everything. I can say with certainty that my vault progress did not go up, no card showed in my collection, no gems were added to my account and I am still missing the same number of cards to have a full collection of every standard legal set. The only possible outcome is that I did not receive a card.
14 votes -
Compra de booster falha
Comprei booster mas estou notando que não está na lista de cartas no meu construtor de decks, comprei o booster m19 dae vi os cards que vieram e quando fui usar eles para acrescentar ao deck não apareciam na minha lista de card.
1 vote
.bmp)
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