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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1639 results found

  1. missing text on cards

    On Mac OS when I did my last update the week of January 22, 2024 all of the keyword ability text is missing from my cards. The update was over 8G which seemed high. See attached as an example.

    6 votes

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  2. ban etali

    Ban Etali, it's a fun-killer. Just got one played and duplicated on me, this guy's playing it 4 times and playing all my cards. Not cool, not fun, not interesting, just annoying.

    4 votes

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  3. Can't progress in Jump In after making first pack selection

    I can no longer progress in Jump In. I had a network error in the midst of picking my second pack a few weeks ago. Now, when I try to play Jump In again, I'm still stuck in that deck building stage. I'll get my options for my second pack and select one, but it processes for a moment, then kicks me out to the main menu. After that, if I attempt to return to Jump In, it gives me the attached image - no choices for a second pack, so the game is perpetually stuck. I can quit out…

    6 votes

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  4. Favorited Card Styles Not staying selected

    Favorite Card Styles not staying selected after log out. This includes lands also.
    This appears to have became an issue with the WOE Alchemy update

    10 votes

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  5. starter deck dual

    I've played and won a few games of the new rotation of starter deck duals but have not received the dual color deck rewards. The couple I have used are GW and GU.

    23 votes

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  6. Mastery Pass March of the Machine: No ICR cards beyond level 70

    I bought the mastery pass March of the Machine after I competed level 70.
    Beyond level 70 (currently at 86) I got no ICR rewards. I trace my collection and my vault, no rewards this time. For another matstery in the past it worked.

    22 votes

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  7. Cannot use wastes with colorless commander in brawl

    Wastes are currently unable to be added to a brawl deck with a colorless commander. Says network error. Can be added fine to deck with colored commander. Able to save deck with a colorless commander with no wastes or a colored commander with wastes but cannot with colorless commander with wastes

    85 votes

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  8. Thalia Drácula Aspect Does not work

    I have just bought this afternoon Thalías Dráculas card aspect, the one on sales that is about Mina Harker. The problem IS that altough I have 4 copies of Thalía I can not select the new aspect I have bought using gems and I do not know why.

    2 votes

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  9. 46 votes

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  10. No ICR rewards

    Since the last update, the platform is not giving ICR card rewards beyond the 5th daily win

    20 votes

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  11. Game breaking exploit combination between Mycosynth Gardens and The One Ring causing PERMANENT INVULNERABILITY.

    I am aware that this idea is COMPLETELY UNHEARD OF and OUTRAGEOUS. However I am about to share with you the humble opinion of a dude who has been playing MTG since Shrines of Kamigawa.

    There should be NO card combos in the ranked scene of any card game that GUARANTEE PERMANENT INVULNERABILITY TO DAMAGE. This to my knowledge is unheard of, I have heard of every kind of 2 turn win/4 turn win/infinite combo deck. I understand that sometimes you just have to concede.

    But at a certain point, even the staunchest defenders of Wizards of the Coast cannot…

    1 vote

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  12. Can’t select land to build deck

    Hi there, I can’t select land or filter land and I cannot build a deck.

    36 votes

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  13. mana flood and mana *****

    Today I lost about 20 games because of the mana flood, because the algorithm that works is very good and I quote the email sent by the bot automatically "I assure you that these algorithms, including mathcmaking, shuffling, coin toss, and more have been well tested", It's interesting that he has mana flooded in 4 games in a row with a 22-land deck where the first 13 cards were lands and 4 spells in number.
    If we talk about the mana ***** it's better that we leave it alone, like when today for 3 times I had to play with…

    3 votes

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  14. Unable to play Jump in!

    Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability to resign the current deck that i am stuck with.

    This problem persists both on windows and Android.
    Uninstall & reinstall on both platforms does Not resolve the issue.Cannot resign a deck in "Jump In!" mode, the activated button says "home" which just takes me back to the main screen & i am never able to play the mode.

    Additionally i have no ability…

    5 votes

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  15. Rebalanced & Regular Card Counts Combined

    After the 7/14/22 update, when editing decks containing any card that has both a normal and a rebalanced version, the number of cards shown as owned is incorrect. It displays a combined count of the two card versions.

    For example, if you own 2 copies of Esika's Chariot and Alchemy Esika's Chariot, the deck editor shows you as having 4 copies of Esika's Chariot instead of 2 copies of each separate version.

    Even when the card count is displayed correctly, decks with any of these cards may still come up as invalid when saved and require you to use wildcards…

    234 votes

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  16. OTC cards unable to be added to brawl decks

    OTC cards missing from collection deck editor

    3 votes

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  17. Kaervek, the Punisher double copies

    Was playing against opponent who had a single creature on the board which was this new Kaervek, the Punisher from OTJ.
    Text says: Whenever you commit a crime, exile up to one target black card from your graveyard and copy it. You may cast the copy. If you do, you lose 2 life.
    Opponent managed to copy 2 cast downs that were on the grave after committing a crime, no other permanents on the board that could duplicate the effect

    2 votes

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  18. Wild cards lost

    I had 45 rare wild cards and 13 mythic wild cards before crafting my deck, then I crafted my deck which consisted of 1 rare and mythic but it didnt immedietly show them crafted so I clicked the craft button again and it took my wild cards both times

    2 votes

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  19. Non standard legal cards in golden packs

    I just opened 10 golden packs which I just got from buying WOE packs. When I opened them I got LTR cards, which absolutely shouldn't be there, since golden packs are only supposed to contain standard legal cards, and LTR cards are not. I would like to have my golden packs refunded and for them to only give me standard legal cards

    16 votes

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  20. Cards Not Fully Displaying

    After the latest OTJ update, most of the cards in my collection/decks are not fully displaying. I have already tried uninstalling and reinstalling Arena. I've attached my issue log and a screenshot of the issue.

    3 votes

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