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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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1697 results found

  1. Rebalanced & Regular Card Counts Combined

    After the 7/14/22 update, when editing decks containing any card that has both a normal and a rebalanced version, the number of cards shown as owned is incorrect. It displays a combined count of the two card versions.

    For example, if you own 2 copies of Esika's Chariot and Alchemy Esika's Chariot, the deck editor shows you as having 4 copies of Esika's Chariot instead of 2 copies of each separate version.

    Even when the card count is displayed correctly, decks with any of these cards may still come up as invalid when saved and require you to use wildcards…

    234 votes

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  2. OTC cards unable to be added to brawl decks

    OTC cards missing from collection deck editor

    3 votes

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  3. Kaervek, the Punisher double copies

    Was playing against opponent who had a single creature on the board which was this new Kaervek, the Punisher from OTJ.
    Text says: Whenever you commit a crime, exile up to one target black card from your graveyard and copy it. You may cast the copy. If you do, you lose 2 life.
    Opponent managed to copy 2 cast downs that were on the grave after committing a crime, no other permanents on the board that could duplicate the effect

    2 votes

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  4. Wild cards lost

    I had 45 rare wild cards and 13 mythic wild cards before crafting my deck, then I crafted my deck which consisted of 1 rare and mythic but it didnt immedietly show them crafted so I clicked the craft button again and it took my wild cards both times

    2 votes

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  5. Non standard legal cards in golden packs

    I just opened 10 golden packs which I just got from buying WOE packs. When I opened them I got LTR cards, which absolutely shouldn't be there, since golden packs are only supposed to contain standard legal cards, and LTR cards are not. I would like to have my golden packs refunded and for them to only give me standard legal cards

    16 votes

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  6. Starter deck is missing

    Hi.

    Some of starter deck is missing after last update.

    Can you resotre for me?

    Thank you.

    39 votes

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  7. Cards Not Fully Displaying

    After the latest OTJ update, most of the cards in my collection/decks are not fully displaying. I have already tried uninstalling and reinstalling Arena. I've attached my issue log and a screenshot of the issue.

    3 votes

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  8. Better colour selectors

    When selecting colours, there should be the option to filter by casting cost only. At the moment, if you select green for example, you have to scroll through 2-3 pages before you actually get to green cards (rather than other colour cards with a green ability).

    There should also be an excluded non selected colours to make looking at gold cards easier. Selecting something like WBG gives me every colour pair bar UR (although if this could not exclude hybrid cards, that would be great)

    3 votes

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  9. Cant add land to draft or sealed deck.

    I am unable to add land to my MoM sealed deck, as well as my Draft deck. The former add land button/filter now displays 'battle' cards , if any are in the card pool,instead of lands.

    35 votes

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  10. remove card from sidedeck

    I have 16 cards in my sidedeck and the game will not let me remove a card

    1 vote

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  11. daily deals

    I purchased a card during yesterdays, "daily deals". I still do NOT have the card. its been over 8 hours.

    2 votes

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  12. Bug: Starter decks not legal in alchemy

    Ever since the rebalance in january, two of the starter decks (Charging Ahead and Sylvan Wisdom) are not legal to play in alchemy.

    This is because some of their cards got rebalanced, but the starter deck is still using the old versions.

    You can bypass this by cloning the deck and putting in the correct versions, however its confusing for new players and for deck slot space.

    3 votes

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  13. first card ixalan

    When opening new packs from Ixalan, I will get the first card indicator randomly. The border that usually indicates the first of a card entering my collection does not indicate a first card. In fact it has no relation to whether I have the card in my collection or not. I will receive the border for cards that I already have (when opening several packs in a row it is easy to see duplicates as they pass), and also cards that I don't have in my collection will similarly be missing a border. It is already challenging to keep track…

    9 votes

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  14. Wildcards to replace Fragment Reality

    With the March 5 2024 Alchemy rebalancing, please give us wildcards to replace our Fragment Reality cards. The card's effect has completely changed and had anybody known this was coming (not a ban but a complete rewrite) they would have never procured them.

    4 votes

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  15. Prerelease packs missing

    The packs from the lotr prerelease code I had waiting to open disappeared during the update. Please give them back.

    16 votes

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  16. not getting mastery rewards

    in version 2024.35.30.5426.1058723 on PC, Mastery with the 3400 gem bonus track, after lvl 70 is supposed to get an uncommon card every level. I'm at lvl 87 and have received none of the uncommons I'm supposed to get...or at least It doesn't show me the card I got. I get the random cards from the daily track just fine, but no indication of the Mastery Track bonuses

    1 vote

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  17. land collection

    Filtering by Land sets the filter to battle after latest update. This is happening on the Android application and for the looks of it, it just seems that the land type disappeared also from the list of possible filters in both the shortcut (the one the looks like a mountain) and in the custom filter

    36 votes

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  18. Cannot add lands in deck building since update

    With the march of the machine update, when I am deck building and I select the land icon, it shows me my battles. I can not access basic lands. Only dual lands.

    34 votes

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  19. 230 votes

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  20. アルコンの栄光は相棒ではありません と していないのにいいはじめた

    アルコンの栄光は相棒ではありません と していないのにいいはじめた

    1 vote

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