MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2577 results found
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Double Feature Draft missing an uncommon per pack
The Double Feature draft is showing only 3 uncommons per pack, 14 cards total when it should show 4 uncommons per pack, 15 cards total.
6 votes -
Streets of New Capenna Alchemy draft is stupidly unbalanced.
Just played my one (and will be my only) Streets of New Capenna Alchemy draft. It was absolutely miserable. The alchemy cards are ridiculously overpowered relative to SNC, as a result they just warp the game. Every single game depended on who drew their alchemy cards first. Not a fun format,would not recommend it to anyone.
2 votes -
Premier draft event stopped working during draft and was unable to select cards
I was in an Neon Dynasty Premier Draft event and at one point no new cards were being passed to me. The screen just stayed blank.
4 votes -
game crashed during event
Hello,
I’ve played the MTG arena alchemy event this morning. I’ve lost twice before so this was the decisive game, and I was doing good😊 suddenly, the game stopped and the connection crashed. Obviously, I technically lost the game and the event. My internet connection was fine, and no other programs were working at a time. Same happened several times in the past few weeks, in various draft events. I thought the problem must be in my computer, so I closed all the programs, uninstalled the MTGA program and reinstalled it, restarted my computer and did some anti-virus scans. However,…1 vote -
Premier Baldur's Gate Draft Incorrectly Marked a Loss
On joining my fifth game of a Baldur's Gate draft run (on Mac), I was 2-2. In my first screenshot, you can see that I clearly won the match. Not only was I up by a huge margin and about to attack for lethal, but you can also notice the smoke that's produced from the animation after the opponent concedes the match (their avatar explodes). In the second screenshot, you'll notice that my untapped.gg database also recognizes that I'm not 2-3, but says I'm 3-2. Now I'm forced to "claim prize" as if I had a 2-3 scoreline which will…
1 vote -
Sealed Wins not recorded
Sealed Crimson Vow did not record my wins, even after reloading MTGA.
8 votes -
Défis de couleurs bug
Bonjour a tous voila je viens de commencer MGT arena et je rencontre un bug dans les defis de couleurs. IL me reste le defis blanc a terminer mais voila impossible de lancer le dernier combat. Ce la me met erreur de réseaux veillez réessayer plus tard.
Du coup impossible de finir le "tuto" et de débloquer quelques cartes.8 votes -
Uncommon Midweek Magic ICR
I received a fading hope as my rare for my first reward. Based one the highlights on a previous daily reward I should have received a rare card and it was not.
5 votes -
No cards appearing in draft
Playing on iOS . Received a text during draft. Return to draft to find no cards to choose.
16 votes -
Quick draft no rewards
Crimson vow quick draft not giving rewards
6 votes -
MTGアリーナ シャッフラー マッチング
MTGアリーナのシャッフラーやマッチングがおかしいと感じた方への
情報提供、注意喚起用です。下記のような状態に当てはまる場合、
運営から永遠に不正操作をされますので、
MTGをやめる事をお勧めします。
（多分、このままだとMTGは無くなりますので支障ありません）・デッキに入れるカードによって偏ったマッチングになる
・対戦相手は絶対に土地事故しない
・対戦相手は常に最高の引きを連発する（4枚連続同名カード等）
・対戦相手はこちらの動きに合わせた回答を次ターンに引く
・こちらは絶対に土地事故する
※これにはパターンがある程度あり、初手土地2枚なら、
その後10ターン以内に引ける土地は1～2枚まで
初手土地5枚なら、その後10ターン以内に引ける
土地以外のカードは1～2枚まで
・その他、確率的におかしい事が頻繁に発生するこれらはいくらサポートに連絡してもまともな状態にはなりません。
フレンド対戦等なら良いですが、ランク戦で勝ち切る事は
永遠に不可能な状態にさせられます。
これはプログラムの問題では無く、ウィザーズの企業体質による
悪質な行為ですので、ウィザーズのCEOが交代しない限りは
このまま継続になるでしょう。7 votes -
Game froze during blessed hippogriff animation and delayed rejoining, premier draft event
Game froze during blessed hippogriff animation and delayed rejoining premier draft event. Possible game loss due to program. Log and screenshot of reconnect attempt attached.
1 vote -
I'm able to toggle Standard Ranked on or off which then allows me to not Play a match
In certain situations I'm able to toggle Standard Ranked, Alchemy Ranked, Historic Ranked, Explorer Ranked on and off. When I get into this mode I'm no longer able to select a deck and play a selected match.
Easiest way to explain this is that it seems like the selects become a checkbox instead of radios.
1 vote -
1 vote
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マッチ・シールドの結果が、ランキングに反映されずまたクエストにも全く反映されない
神河(輝ける世界)のマッチ・ドラフトを行いましたが、リミテッドのランキングに反映されないどころか、クエストにも反映されません。
(本体再起動してもダメでした・・)また別のアカウントで試してもリミテッドのランキングに反映されません！(別垢はクエストには反映された)
そして前回の真紅の契りの実装直後も全く同じことが起こり、運営に報告したところ、何回ログや添付を送っても、より詳細な報告をお願いします的なのが来るばかり(何の情報が欲しいのか具体的に教えてくれない)で、結局補償も解決策も提示されず逃げられました。幸い翌月には反映されるようになりましたが…
今回はクエストにも反映されないというクズっぷりに正直キレそうです。
一刻も早い復旧と補償をお願いします3 votes -
Can’t play playable card
The game will not let me play cards that I can play. For example, if an opponent’s turn is finished and I am at the step where I need to play a land, I cannot play the land.
1 vote -
Event closed when maintenance started
I was wondering if I will get reimbursed for the event that stopped for maintenance this morning. It was 2000 gold entry and I had 1 win 1 loss on the dnd singleton event. Im not very tech savvy and can't find out where it is to request such a thing
1 vote -
Daily wins not recorded
I have won four games with an AFR Premium draft deck since the last daily quest reset, but only two daily wins have been recorded. Log file after my fourth win (after which the counter still said 2 wins) attached. I am not 100% certain, but I believe that a daily quest has completed in the same time, so it appears that it is only the daily wins that are not recorded. A restart of the client did not change anything.
14 votes -
Attached reconfigured creatures are able to block
Playing sealed Neon Dynasty and I’ve had 2 instances where I lost the game because my opponent’s creature that has reconfigure which is attached to another creature was able to block. The first time it happened, I thought maybe I wasn’t paying attention and accepted the loss. But again, same scenario… I had two creatures, opponent has 2 creatures, one is tapped with an attached reconfigured creature. I know they only have one blocker and I’m dealing lethal. But again, he was able to block both my creatures. So in my frustration, I forgot to screenshot.
I have another go…4 votes -
Je ne peut pas terminer le defi de couleurs, il me dit que le serveur est inexistant. Par conséquent je ne peux rien faire d'autre sur ce je
Je ne peut pas terminer le defi de couleurs, il me dit que le serveur est inexistant. Par conséquent je ne peux rien faire d'autre sur ce jeu car les autres modes de jeux sont bloqués... Que dois-je faire ? Merci d'avance
1 vote
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