MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2574 results found
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Bug
Hi everyone,i have problem with collor event,im at last challange and i have one more game to finish it,but every time i try to play it popos out "unabel to join the event" and error ocures,i can play all other modes compleatly normal,just cant finish this one to unlock new modes etc.
1 vote -
Color challenge
This is my second to third time trying to get my color challenge fixed. I've already got the email back from customer support saying that I should follow these steps to make sure that my phone is compatible and I have a Google Pixel for but you guys have a Google Pixel 3 compatible for it. So is there any reason why my phone keeps crashing over and over after a certain matches in the color challenge event. If there's anything that I can do please let me know because I really do love this game online in the mobile…
3 votes -
Jumpstart: Jump in!
Jumpstart: Jump in!: Accepted reward after win, did not receive reward packs. Deck is not showing in deck list.
7 votes -
Limited Rank not updating
Played in several events throughout the season but still not counting my limited rank even tried the draft challenge which i had no business being in.
11 votes -
Bug qualifier event
I just bought a pack of 3400 gems to play the alchemy qualifying event, when I started my first game the game closed instantly before pairing me with another player, it has not been the first month that this situation has happened to me. Then when logging in, the same thing happened again, and later it throws me the result as the first lost game.
I write this email to request a refund of the money used in the event, because due to game problems, I could not play the event properly, losing my investment of 4000 gems1 vote -
game closed before the start of the game
I just bought a pack of 3400 gems to play the alchemy qualifying event, when I started my first game the game closed instantly before pairing me with another player, it has not been the first month that this situation has happened to me. Then when logging in, the same thing happened again, and later it throws me the result as the first lost game.
I am writing this email to request a refund of the money used in the event, because due to game problems, I could not play the event properly losing my investment of 4000 gems1 vote -
1 vote
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Glitch issue
Mana count was off when I was trying to cast a spell; cost me a game and that game was the loss which knocked me out of the tournament
1 vote -
Product Suggestion - More low price Phantom Please
I have played more digital MTG this weekend than i have since the last Duels of the Planeswalkers Xbox games. The Mixed-Up Sealed is perfect for really fun brewed jank decks, and something I'd love to see more of.
Please please please can we have more low entry cost phantom events with sealed or draft pools. Personally i'd be happy with a monthly subscription cost to play all draft events as phantom for 'free' but that doesn't seem to be a direction you are keen to go in.
Although the Cubes are more balanced, the fact i don't have to…
3 votes -
event decathlon
i pay 2000 gold for joing the event but I can not enter until the end of the event.
I did not draft,but I lost all my gold.7 votes -
Bug
The game doesnt lel met advance more,it gives me that error,but only on the green and the red and without completing that part,i cannot play Standart. Can someone help me please?
1 vote -
1 vote
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Picks on Draft
Give us the steps to reproduce the bug: I just entered a SONC Quick Draft and this bug started pestering me after I did the first pick. If I choose a card, on my deck list just appeared ANOTHER DIFFERENT CARDNote which platform you’re using (PC, Mac, Android, or iOS): PC, Windows.
…Enter the actual results you’re experiencing: On a Streets of New Capena Quick draft, If I pick a card, with Drag and Drop or with clicking the card and then chosing the Confirm Pick Button, I get a different card. I can't just plan my strategy with
2 votes -
vehicle got menace gor no reason, lost game because
the vehivle got manace, after crew wuth menace creature, lost game due
2 votes -
unable to login 7.15.2022 after the update
what should i do? waiting for some time???
1 vote -
Packs Not Rotatating/Showing Up
I had an issue that occurred around 2:25pm PST during the draft portion of my traditional draft. I was a few picks into pack 2 when a bug occurred that caused the packs not to pass, prevented me from being able to click and inspect where the packs were at my table, and left a pack icon by my name despite having no cards on the screen for as long as I wait. Eventually I clicked 'home' hoping to exit and pop back into the draft which prompted the warning message you get when leaving the draft table I accepted…
3 votes -
On quick draft, i was pick a rare card but i no get what i picked. it pick me a card that i was not selected. It was happen many time.
On quick draft, i was pick a rare card but i no get what i picked. it pick me a card that i was not selected. It was happen many time in the same draft. Please fix this problem ASAP.
2 votes -
never got to draft
I bought a Premier Draft event with gold i had saved up over the months, except when I went to draft I got disconnected and I never got the chance to draft at all not even a first pick. when i next got the client working (i was connected to the internet the entire time, my music kept playing and i could search things but the game itself wasnt letting me boot it up and rejoin the draft queue) the premier draft was already over and I had a useless 5 color pile of cards that I couldn't build a…
1 vote -
4 votes
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Glittermonger can't create treasure tokens
Sealed deck event using Glittermonger. I could not create treasure tokens
2 votes
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