MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2754 results found
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daily quest reset after bot match bug
After completing all the daily and weekly quests I then enter and do a bot match. After the bot match the daily and weekly quests are reset to 0/15 but when I do another normal match against a player they are still done and no rewards are given.
This is just a visual bug I guess but still a bug as it was very confusing at first.3 votes -
Game froze on mobile app during paid quick draft in mtg arena
The game froze during a crimson vow quick draft, and was unresponsive. This was on the mobile app on an iPhone on the last iOS. Because it was unresponsive, I had to restart. Doing so resulted in a loss. I have had this happen on multiple occasions and would like some kind of compensation please.
3 votes -
Not translated action on screen
Not translated action on screen. Cf. Attachment
1 vote -
There is a bug with the free decks with 2 colors on PC. The Alchemy card block the deck and we cannot retry this card of the deck.
The alchemy card is an illegal card in the free decks 2 colors. We cant retry this card in red in the deck. the deck is illegal. I cant play with these free decks 2 colors.
red/green : phylat = pb
white/blue : aspirante luminarque = pb
Thank you to support us and repair this bug.3 votes -
white color challenge, final duel.
final duel for the white and black duels doesnt work.
6 votes -
3 votes
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Cannot login attach failed
unable to log in to my account on any device. I get the error message: "Unable to Login. Authentication failed: Attach failed".
8 votes -
decathlon bo3 draft fee
decathlon bo3 draft fee
I joined the decathlon bo3 draft and payed 2000 golds, the event then disappeared. When it came online today, I found I need to pay 2000 gold to rejoin the event.
4 votes -
Draft
During the pick phase of a Crimson vow premium draft the game freeze and was impossible to continue the draft phase. Must play the draft with random cards...
16 votes -
Loss registered without a match played
During arena decathlon event 3 I hit cancel to stop queueing and the event registered a loss. As a result I did not get to play the full number of matches allotted to me. I would like a refund of the 2k gold entry fee.
12 votes -
Unable to Submit Sideboarded Deck in Traditional Draft Event
I was in the finals of a Traditional Draft today and I did not change my deck after game 1. After Game 2 I attempted to side in Islands and counter magic but when submitting the screen went black and five seconds later displayed my unaltered starting deck. I attempted this two more times and both times the deck was unchanged. I lost Game 3 and the potential 3000 Gem prize partially due to the fact I could not adjust my deck. Please at least refund the 1500 gems spent on this draft, this is unacceptable.
11 votes -
Decathlon Draft Bug
I just entered the Decathlon event (Draft) for 400 Gems. Unfortunately the Server passed out mid 2nd pack.
5 votes -
event decathlon
i pay 2000 gold for joing the event but I can not enter until the end of the event.
I did not draft,but I lost all my gold.7 votes -
unable to join the event
cannot join the decathlon event 3. Waiting for the server for a long time and then "unable to join the event"
7 votes -
decathlon traditional draft Won't put me in a draft queue
I joined the draft event and can get to the draft page, but it will not place me in a draft pod when I hit the start draft button. Just goes to waiting for server and then gives me unable to join the event, please try again later.
6 votes -
decathlon event 3 disconnects when trying to start the draft
when clicking the start draft button for the traditional draft decathlon event it just says connecting to server and disconnects requiring 2 restarts of the program before i can get back in. PC
14 votes -
Constructed Rank Not Moving
Haven't had any up/down rank movements in a long time. Stuck on Plat 3, pretty sure happened after last patch.
4 votes -
Bug/No mana from land
There is no mana from the land. Since the swamp on the left side of the attached photo cannot be tapped, I was defeated because I could not play the 4-mana spell while I had 4 mana (turn 4).
The event is a shield battle of 10 kinds of competitions.5 votes -
Gisa doesn't put things into play
My opponent exploited a Harvestide Infiltrator with Rot-Tide Gargantua while I had Gisa in play, and the Infiltrator went into exile as expected, but during my upkeep Gisa's ability popped up and then went away without actually putting the Infiltrator into play. This is my deck for the Decathlon phantom sealed event, so it's disappointing to see that one of my powerful rares doesn't function as intended.
2 votes -
Traditional draft dissapeared
Hello. I had a traditional draft paid for but not entered when the Decathalon update happened. It dissipated. I would like to be reimbursed.
4 votes
![Bug(20211221)].png 814 KB](/assets/233816538/Bug(20211221)%5D.png){kind=link}
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