MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2753 results found
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draft deck missing
In a Premier Ikoria draft the draft deck went missing after the deck building. Where the deck usually is, there is nothing at all and the choice of "edit deck" is not available, just the "play" choice so it's impossible to rebuild the deck or make any changes what so ever. This has happened once before but I've played several drafts in between without this problem occurring.
122 votes -
Unable to sideboard or rejoin game
I tried to concede from game 1 from the Std Metagame Challenge, and when I tried to click settings I missed and closed the window, closing the client. When I reloaded the client, the game was still active and so I conceded the game as normal. However, I was unable to see my deck (only my sideboard), or confirm any deck configuration, instead seeing the screen as shown in my file. I couldn't rejoin the game after multiple attempts, and could only concede from the settings.
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Game where sideboarded out shock and dragonfire.PNG 3918 KB -
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Log20200425_111219.log 455 KB -
Capture.PNG 2239 KB -
sideboard.png 2662 KB -
Glitch in MTG Arena 4-23.png 2791 KB -
MTGA 24_04_2020 6_58_44 AM.png 2908 KB -
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369 votes -
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i cant side board cards
during the metagame challenge event, the side board screen did not show the cards and I was unable to exchange cards from the deck with the side.
42 votes -
My draft pick was skipped
Tonight when I was Picking cards for my draft, in P1P2, I clicked on a card once to highlight it, but before I highlighted it, all the cards went away as if I had made a selection. It seemed as though it just skipped my turn. I did not have the card in question in the lower deck selection and tried to see if it was off screen or in my sideboard but it truly had skipped my pick turn without giving me a card. I even went into the deck stats to see if it had an Enchantment (the…
36 votes -
"Unable to complete draft pick" bug in premier draft
During a premier draft today I experienced a bug. After a pick (some time in the middle of the second pack IIRC) the new selection of cards briefly disappeared and then reappeared. After picking again, I got an error message along the lines of "Unable to complete draft pick" and then the screen went black. I had to restart the MTGA client to continue with the draft and missed a pick or two. I have attached a log file if it's any use.
69 votes -
Not receiving credit for daily quest 4/22/2020
My daily quest to cast 20 black or blue spells. I took my BR deck into a few games to work on this.
I have now played and won 2 games and have received no credit for my daily quest or daily win counter. Please assist.
I should be receiving credit for these quests.
6 votes -
Lost draft
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
14 votes -
frozen draft
Client frozen during ranked draft.
Hopefully a refund for myself and all of my draft partners. forced to leave draft and unable to drop from premier drafting because of the frozen draft state.
227 votes -
MTG Arena si blocca il gioco ma il timer del turno non si azzera
MTG Arena si blocca il gioco ma il timer del turno non si azzera
9 votes -
Rank
twice in standard ranked he didn't give me the point to advance to platinum rank! (
50 votes -
limited rank does not change
Hi!
my limited rank stopped changing, no matter if I win or lose65 votes -
Enchantments detaching from creatures causing cards like Kaya's Ghostform to fail.
Enchantments detaching from creatures causes Kaya's Ghostform to fail. E.g. destroy a creature with Ghostform attached, it detaches from creature, creature is destroyed but does not return.
20 votes -
Limited rank reset at end of season but no reward given
I tried to play a game of ranked draft before the season ended; however, the game ended up lasting until just after the season ended (12:06 pm Pacific Time). I won my game of limited (ranked Theros) and it assigned me a bronze 3 rank after my game, but did not award me any rank points. It then immediately reset it to no games played but did not give me an end of season reward for my rank, either.
I should have either received a pack for being bronze rank (one pack) or gotten a couple rank points in the…
6 votes
![YeIXL2o[1].jpg 393 KB](/assets/219940678/YeIXL2o%5B1%5D.jpg){kind=link}
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