MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2752 results found
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error de red
error de red al querer jugar partida historico clasificatorio
6 votes -
Sealed Wins not recorded
Sealed Crimson Vow did not record my wins, even after reloading MTGA.
8 votes -
Wins not counting
Wins not counting in draft event. Similarly wins not triggering rank improvement. Went 7-2 in event, see logs or can link my 17lands or untapp.gg info
1. Just updated, was working before update
2.PC
3. See above43 votes -
Wrong number of wins in my Sealed event
Platform: PC
Version: 2021.11.10.3946.900539I am playing in a traditional sealed event.
During my first match a message came up about a pending update. I finished and won my match then proceeded to quit the client.After installing the update I started my second match, which I won as well. But now the event says I only have 1 match win while I should have 2 wins already.
5 votes -
Wrong number of wins in my Sealed event
Platform: PC
Version: 2021.11.10.3946.900539I am playing in a traditional sealed event.
During my first match a message came up about a pending update. I finished and won my match then proceeded to quit the client.After installing the update I started my second match, which I won as well. But now the event says I only have 1 match win while I should have 2 wins already.
5 votes -
Draft Win Not Counted
Playing in a Premier Draft event, I won a match and it didn't count the win. The Victory screen displayed and the event win counter was still at 1 instead of moving to 2 wins.
Platform: Windows 10
Attaching game log and screenshot.46 votes -
Daily Wins inaccurate after Midweek Magic
I played Midweek Magic today, and eventually earned 3 wins. After going back to the main screen, my Daily Win Count shows 2 wins (which is impossible). Is it just a graphical glitch?
For what it’s worth, I did clear two daily rewards (750 gold ones), during the same match where I got my 3rd win.
I play on iPadOS, running the most current operating system and app version.9 votes -
Daily Win Count wrong after Midweek Magic
I played Midweek Magic today, and eventually earned 3 wins. After going back to the main screen, my Daily Win Count shows 2 wins (which is impossible). Is it just a graphical glitch?
For what it’s worth, I did clear two daily rewards (750 gold ones), during the same match where I got my 3rd win.
I play on iPadOS, running the most current operating system and app version.5 votes -
Player Cheat
Improper resolution - Magic Missile can't be countered - Divide by Zero used by 10thBrutus to return magic missile to my hand and countered three damage - CHEAT- magic missile instant speed had priority cannot be countered
4 votes -
プレイしたカードが解決されなかった
ドラフトの対戦中、プレイしたカード(精髄の吸引)がスタックに乗ったが、解決されなかった。手札にも戻らなかった。その結果、敗北した。(11月14日の最後の対戦)
3 votes -
Draft Pick invisible
Went to make a draft pick by dragging it to my deck, changed my mind and released the mouse button, and the card disappeared and I was unable to re-select it. I clicked another card and it was able to pick that but I was unable to change it back to the card I wanted.
19 votes -
issue on cards disappearing/attaching to cursor during drafting
I'm playing MTGA on windows PC.
Lately during drafts I attend there are some bugs with cards chosen/picked in which either a card disappears from the pack and it cannot be picked, or card images disappear from the picked ones and attach themselves to the cursor. While both a very frustrating i find the latter barely impacting drafting experience, while the other one hugely impacts the event itself. Second last draft I've done I opened pack 2 and i really wanted to pick the rare; when i hovered onto it, it disappeared and wasnt available to pick anymore. It was…2 votes -
creepy puppeteer trigger not firing when enchanted
When attacking with a [Creepy Puppeteer] enchanted with an opponent's [gift of fangs] and a [persistent specimen], the trigger to make the skeleton base 4/3 went on the stack, but when I said yes, nothing happened. This occurred twice in a row.
13 votes -
No cards visible in crimson vow draft
I cannot see the cards in the Crimson Vow draft I purchased, nor do cards seem to be drafted even though the draft has moved forward. I’d like to be refunded my 1500 gems.
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241D2DE8-13B8-40E3-8D0D-F8672632E538.png 5769 KB -
51BAB9B3-1DD2-4505-8C7A-7845EF4E9D09.png 5753 KB -
D1466842-95A2-4F0A-8832-57D15BBC0AC5.png 5747 KB -
FFFCCEDA-D270-4B40-BA5E-02ED39BD9520.png 3207 KB -
41E05F41-10A1-43C6-83EC-EEA8C6AB0EA7.png 2058 KB -
609C6B50-7B3B-407A-9B83-B6C131395095.png 1790 KB -
84F1C5DB-05A2-45F3-B894-B24B326062B8.png 1788 KB -
picture of issue.png 1578 KB -
Log20211112_111224.log 12 KB -
6B182510-3552-4ECE-83E2-EA3136259661.png 3911 KB -
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Screenshot 2021-11-11 220808.png 1463 KB -
Log20211111_220945.log 1796 KB -
mtgarenaissue.jpg 262 KB
32 votes -
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Did not receive Draft reward
I won three games in a Crimson Vow premier draft. The reward (1000 gems and two packs) appeared on screen with the Claim Reward button, but after that I did not have those rewards.
19 votes -
traditional draft disconnects
i am unable to play in traditional draft. i played two games and they didn't finish. id like my draft refunded.
6 votes -
Défis de couleurs bug
Bonjour a tous voila je viens de commencer MGT arena et je rencontre un bug dans les defis de couleurs. IL me reste le defis blanc a terminer mais voila impossible de lancer le dernier combat. Ce la me met erreur de réseaux veillez réessayer plus tard.
Du coup impossible de finir le "tuto" et de débloquer quelques cartes.8 votes -
Jumpstart: Jump in!
Jumpstart: Jump in!: Accepted reward after win, did not receive reward packs. Deck is not showing in deck list.
7 votes -
Before playing the draft, 3 picked cards dissapeared while making the deck.
Hello Wizards of the Cost,
I am Mikel Lazaro, with nickname Papadopoulos#52514 and email direction mikellazaro4@gmail.com. I am writing to you in order to report a bug in MTG Arena when I was playing in PC at home.
After I made the pick of the quick draft of "Innistrad midnight hunt" collection and while I was constructing my deck, 3 cards dissapeared. I should have 45 picked cards, but I only have 42 without basic lands. For example I was including "Festival Crasher", but now I can not.
I am including a screenshots image, in an uploaded word document,…4 votes -
Into the Night queue
I just finished the Into the Night queue and I only received 2500 gold and no cosmetics for my wins. I have not earned all the cosmetics already. today is 11/3
2 votes
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