MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2489 results found
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プレミアムドラフト 団結のドミナリアに入れない
プレミアムドラフト団結のドミナリアに入れません。
一度報酬を受け取り、退出しましたが、再開の文字が表示されたままで再度クリックするとサーバーの応答を待っています表示のままフリーズします。カスタマーサポートに連絡し、revouninstallerというソフトを使用して削除し再インストールを提案されました。
それを実行しましたが、改善されません。
対応方法がわからないのでアイディアが欲しいです。
1 vote -
Game crashing trying to reopen the game.
The game crashed after trying to reconnect to a game that crashed as soon as I found an opponent. I reopened the client and it would try to rematch me against this opponent. after 7 seconds in the queue it would find my opponent then immediately crash. About 2-3 minutes later I can reconnect to the client but it showed the game as a loss.
Some additional notes, the game crashed immediately into going into the game the first time, similar to trying to reconnect to the opponent. As soon as it found the opponent, bam no more connection. This…
1 vote -
Opponent conceded in Dominaria United Premier draft and game bugged. Was forced to restart and it ended up as a draw. I did not get win.
Opponent conceded in Dominaria United Premier draft and game bugged. Was forced to restart and it ended up as a draw. I did not get get credit for the win.
1 vote -
Cult Conscript not destroyed by balduvian berserker
In Premier DMU Draft match, Opponent had Splattering goblin and Cult Conscript in play, I had Balduvian Berserker. Opponent attacked with both creatures. I blocked the Splattering Goblin, destroying it and triggering its -1/-1 ability on my Balduvian Berserker, destroying it as well. This this Balduvian's "deal damage equal to power" ability, which I targeted at the Conscript. The effect card hovered for a moment, then my Berserker appeared in my graveyard and the Conscript was not dealt damage and was not destroyed, as it should have been. This lead to a match loss. May I have my entry fee…
1 vote -
Ricompense
Bug nelle carte ottenute durante il tutorial, non un buon inizio se devo chiudere Lapp e riaprirla dopo ogni partita del tutorial
iPhone 111 vote -
Draft
After a friend sent a challenge, i started a game of ranked draft "Premier draft dominaria united". This friend then canceled his challenge while I was ingame. Then my screen turned black saying "waiting for server" and then came back to the launcher. I was winning but the game declared it as a defeat.
1 vote -
Disconnect when entering draft game
1) Enter a match in my latest Dominaria United Premier Draft
2) Arena freezes after finding an opponent, but before I can actually see my opponent, make mulligan decisions, and so on.
3) This assigns me a loss in a game I didn't actually play.
4) The expected outcome would've been to be able to play the match.Logs are attached.
1 vote -
Game Froze During Draft
Game froze during premier draft. Submitting screenshot and log file.
1 vote -
Bug card display during a Premiere Draft
During my draft, a card became grey and i cannot pick another card. I don't know what happened but at the end i can't have pick an important card for my deck.
1 vote -
asturz
im premier draft abgestürzt,verloren. 2 mal nacheinander. :-(
1 vote -
プレミアムドラフト中に違うカードをピックしたように表示される
プレミアムドラフト中にパックしたカードと違うカードがピックされたことになっており、自分の操作ミスかと思い別のアプローチでピックを続けたが、デッキ構築のタイミングでは本来選んだはずのカードがピックされていた。
こんなことがドラフト中に数回ある。
有償ジェムを使いドラフトに参加したので、何かしらの対応をお願いしたい。
10回ほどプレミアムドラフトに参加したが、そのうち3回も同じ現象が起きています…。iPhoneにてバグ確認
1 vote -
Didn't receive a reward
Either I didn't receive the reward from Yargle day or the mastery tree reward I can't remember what level I was at
1 vote -
Yargle Day Tokens
When I was playing with the Bargle Deck, I made a token with Yargle. What I did was with the Yargle day ability, I sacrificed Orzhov Enforcer, to give Yargle the afterlife ability. When Yargle died, his afterlife token have an error symbol with the little one eyed imp looking scared in a crowd. (which I assume is for errors).
1 vote -
Draft token not revarded with Mastery
Mastery pass did not reward Draft Token
I had 3 tokens, used 1 and then after drafting I achieved Mastery level where it should have regarded a draft token but it seems that I stayed on 2 (?!)
PLATFORM : WINDOWS1 vote -
problema pick draft
Deixei a carta do pick selecionada e estava pensando acabou o tempo, porém, não veio a rara que estava selecionada, veio uma incomum.
1 vote -
About créature mythic sphinc blue for 5 mana
I player on iPad. During my two last game it can.t be possible to choose betwen the 2 pils. Thé gale crashed a dit i loose these two games. It.s unfair. 2000 gems for nothing
1 vote -
mastery pass failing to give packs at levels 12 and 16
I've levelled up to level 12 and 16 without receiving a pack, I have paid for the pass through the pre-order which could be what's caused this bug.
1 vote -
Drafted Cards Are Invisible
Cards selected during draft did not appear in the selected card box. Number on the side increased and the game acted like there was a card there, but nothing showed up visible or on mouseover
1 vote -
Random Cards Added to Draft Pool
Around 4:30 p.m. (Rome's time) i was doing a Premier draft of Amonkhet remastered. Some cards that i didn't pick appeared in my card pool. Once i picked the last card and started to build my deck, the cards that i didn't pick were still there, but appeared in my deck as cards that i didn't own.
1 vote -
reward
durante la ricezione del reward legato alla partita vinta del draft di Baldur's Gate il sistema non mi ha permesso di visualizzare la ricompensa costringendomi a chiudere forzatamente l'applicazione
1 vote
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