MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2482 results found
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Bug terminal du réseau draft rapide
Lorsque j'ai lancé le sort Terminal du réseau, celle-ci est restée bloquée sur la pile. Impossible ni de la jouer ni de la récupérer dans ma main. Même après déconnexion et reconnexion. J'ai donc perdu la partie de draft rapide.
1 vote -
Arena Cube Draft- buggy pick
I was not able to pick one of the card during the Arena cube draft
1 vote -
August 2022 cube list is probaby the most unbalanced and unfun. the only existing decent strategy is aggro decks. up to now by far the worst
before the next Cube list please test it a bit. the only draftable decks are aggro lists. by far the worst cube list up to now. simply go monored/white or waste 4000 gold
1 vote -
Draft Bug with not receiving proper card
Picked a rare in the draft and received grim wanderer instead. Quite frustrating as I wanted to have a fun build around rare for the draft to try out the updated format.
1 vote -
Frozen game
The game got frozen during a Draft Arena. My opponent timed out and my turn didn't begin. I finally decided ton concede, but nothing happened, and I had to close MTGA. It gave me a defeat.
I am using Linux mint.1 vote -
Game frozzen again
2022.18.10.4216.947450
Second time on standran event. I would like to have my $2500 coins back please1 vote -
Product suggestion
Since i and many other people are applying a job schedule each 6th week in advance with some weekends to choose , it is important that the dates for all the coming events like Qualifier weekends, Arena open and live events like LMS, local RCQ, are scheduled at least 2-3 or more months prior to the event.
Also i am a divorced dad that have my child each second week/weekend, it would be nice if you try to lay all the events like i mentionen above on the same week number like odd or even week, and have the same…
1 vote -
Bug: Game frozen after draft
Completed premier draft, am on the Claim Prize screen, but the client is stuck. There is no prize pictured on the screen and clicking the Claim Prize button, or anywhere else on the screen, results in a sound effect, but does not move the app forward.
1 vote -
alchemy draft ended early please refund
Due to a system crash, the alchemy premiere draft was ended early which meant I didn't have the opportunity to play all of my games. I had reached 1 win and no loses but was then just assigned 3 losses. Please could I have my gems refunded as this was not my fault and not an expected end to the event.
1 vote -
Bug: Meathook massacre in cube draft did not gain life
I cast meathook massacre in the cube draft and my opponent had 4 creatures while I had two. all the creatures died properly, and he lost life due to my creatures dying, but I didn't gain any life due to his creatures dying.
1 vote -
1 vote
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Premier draft wiped after rebalancing cards
I had a Premier Draft Baldur’s Gate tournament with 1 win and no losses. After today’s rebalancing update, it’s completely gone. I understand you may have to do this because the cards changed, but I would really appreciate my 1500 gems refunded to me.
1 vote -
Gladiator Rewards not Copy Protected
I got two cards as a reward for participating in the Gladiator event - a Sacred Foundry and an Erebos. However, I already owned four copies of those cards. I think I may have been awarded gems for them, but why not make these rewards copy protected like you do for other events?
1 vote -
prismari command targeting myself for token and 2 damage to opponent
I in a was in a standard event casting Prismari Command using the two modes of creating a treasure and 2 damage to any target. I chose myself as a target for the treasure and 2 damage to my opponent. The damage went to the opponent correctly, but they also got my treasure token upon the spell resolving.
1 vote -
New update = automatically losing all my draft games?
This has happened to me a couple times now. When there is a new update and I am in the middle of a quick draft run, I update my client and when i re-open, I am given prizes based on how many wins I got for that event. Even though I hadn't lost three games, it's just assumed I lose the remaining. Why do it like this? At least give me a win for each remaining loss or something.
1 vote -
Draft pick dropped me
Was dropped two thirds into a premier draft for new Capenna, was unable to pick the rest of my cards, computer forced picked, can I get a refund for the mastery token I spent?!
1 vote -
Midweek magic reward rare I already had 4 of
I already had 4 Haunted ridges but I obtained another one from my Midweek Magic reward on 11th of August 2022. I immediately went to my collection and no card with "new" appeared.
1 vote -
ignus
I just bought a ticket for this weekend's historical event, I ran into this guy who did infinite mana combo, I feel disappointed and robbed precisely because this kind of people is the one who ruins the game, taking advantage of advantages that They provide the errors of the game, I sincerely want to see this player fined or banned or get back the coins I spent in this event full of cheaters..
1 vote -
Client Froze Upon Draft Entry - Refund Request
I was drafting the Kamigawa Flashback draft and my client froze right as the table filled. I ended up having to restart, and my first two picks were auto-selected. I've attached my log.
1 vote -
Game dead
During a match game stuck, only way out is to conceded. Timer went out. Nothing is happening can move my card around.
Android platform
Tried to report bug, redirected here
1 vote
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