MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
629 results found
-
Mac Epic Games Arena Client is Failing to Change Payment Method
I am using Epic Games to play MTG Arena on my Mac, I have recently started experiencing an issue with payments and with accessing my payment settings in the store. When I try to buy something that would require my credit card, the store goes into an infinite "Waiting for the Server..." loop, and the same error occurs when I try and "Change Payment Method" in the store. Is there an existing bug for this on the Mac OS? Unfortunately this is preventing me from adding gems to my account and preventing me from accessing any drafts or events, I…
1 vote -
Daily deals are ****
Your Daily deals are absolutely terrible and the Christmas ones are especially a slap in the face for players. GREED is rampant in Wotc.
2 votes -
I cant buy gems, the page keeps on 'waiting for server' when I have chosen my gem package, it does not go further to the payment page
I cant buy gems, the page keeps on 'waiting for server' when I have chosen my gem package, it does not go further to the payment page
2 votes -
I purchased a card style for the land I didn't own
I purchased a card style for the land I didn't own.
I don't know how come is it, if I can't applied the style on my land, why I still can purchase it with my coins?
1 vote -
Missing deck in store Champion Deck: Explorer Azorius Control - bug
I wanted to buy the explorer deck champion azorius deck but suddenly I don't see it in the store anymore!
2 votes -
using orbs
currently i have been collecting orbs in the new season but it is still showing the fundations mastery orb thing which i have completed
1 vote -
Rare wildcards in Mythic packs
I bought mythic packs and received a rare wildcard in one of them. Please can I be upgraded a mythic wildcard instead. It shouldn't be possible to get rare cards when you have paid for mythics.
4 votes -
lag and Chash and freezing
it is crashing and freezing and lagging fix your game i cannot open any pack
3 votes -
Di not receive item from store
I bought a bundle that I thought was a set of multiple plainswalkers for 5000 coins. The coins where taken from my account but nothing ever appeared in my cards..... not even 1 new plainswalkers. The bundle was a bundle that was about to leave the store. I'd like to see if I get that bundle or my coins back
1 vote -
+256751735278 Revenge Death spells caster In Denmark / Sweden / Germany / spell caster, revenge spell, spell caster review, witchcr
+256751735278 MOST POWERFUL DEATH SPELLS CASTER THAT REALLY WORKS IN CANADA, USA, FINLANDSPELL CASTER, REVENGE SPELL, SPELL CASTER REVIEW, WITCHCRAFT, PSYCHIC, MAGICSPELL CASTER, REVENGE SPELL, SPELL CASTER REVIEW, WITCHCRAFT, PSYCHIC, MAGIC FORUM, BLACKPOWERFUL-BLACK-MAGIC-INSTANT-REVENGE-SPELL-CASTER-IN-UGANDA-NETHERLANDS +256751735278spells that work overnight or by accident? I cast these strongest black magic revenge death spells that work fast overnight to kill ex-lovers, husband, wife girlfriend Enemies overnight without delay. It doesn’t matter whether he or she is in a far location, I guarantee you will have your results you are looking for immediately. Just make sure before you contact me you are committed and you want…
2 votes -
daily deals
Daily deals non showing up in the store after patch
2 votes -
I bought the mastery pack mow i cant gaim exp
Money back and full mastery completely free
I've play for 1p hors and still hasn't worked. Time is money2 votes -
Store bundles don’t tell you how many gems they give you
The one-time spark and planeswalker bundles indicate that they contain gems, but don’t tell you the amount of gems you’ll receive if you buy them. Trying to tap or tap+hold on the offer still doesn’t provide information. The same is true if you try to proceed to purchase. You should probably consider telling people how many gems they will get if you want them to pay money for it 🙃
1 vote -
Bug
I bought a couple of card bundles from the featured section of the store. They were both planeswalker bundles. I spent around 4000 gems and i didnt not recieve them into my inventory. I am using android. A refund of gems would be nice but i would prefer the cards so i can use them and i no longer have the option to purchase said bumdles
1 vote -
Gold Freeze Glitch
I am not receiving any gold from wins while playing standard ranked matches, even though i have more daily wins left. I am stuck at 11,100 despite having 3 wins or so since I got to 11,000. Before the glitch i swapped a daily quest, and played more ranked matches. I didn't touch the deck editor, or any other screens. I tried to close the app and reload, I've tried to log out and log back in, nothing seems to update my gold count. I do remember being at 11,000 exactly, so i would expect my gold count to have…
1 vote -
missing card from free DSK packs
Just pulled an Unstoppable Slasher from the 3 free DSK Packs. I then pulled a 2nd copy from a 45 pack purchase and it didn't show FIRST on top cementing my memory, but when I checked my collection there was only 1 copy. This is after 1/5 of my card cosmetics were deactivated or turned off without any reason.
3 votes -
Missing card bundle
Before the update, I purchased a duskbourne card bundle and when I went to open my packs, they disappeared. I went to the store and the bundle isn’t even available anymore and I’m not too sure what I can do.
3 votes -
Received 5000 XP, it skipped all rewards
Received email with 5,000 XP thank you BUT it skipped all rewards for each level I gained.
3 votes -
Il masteriy pass non mi da più ricompense
Da circa 10 livelli (più o meno dal livello 41) non ricevo più le ricompense del mastery pass, solo quelle della versione gratuita. Con i 5000 XP regalati per il MagicCon di Las Vegas non ho ricevuto nessuna delle ricompense relative ai livelli acquisiti.
Per giocare uso IOS.
Vorrei ricevere le ricompense per le quali ho pagato.
Allego il log .3 votes -
Daily store purchase
I make purchases in daily store game takes my coins and gems but never gives my account my purchases so will I get refund for everything I’ve already spent or will the game give me my cards ?
1 vote
- Don't see your idea?