MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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597 results found
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Championship decks missing card in collection
When viewing cards in the new championship decks cards in collection are not being discounted. This is happening with unholy annex for sure but maybe on others see screenshots
2 votes -
Arena Store Unusable on MacOS
Every time I try to purchase anything with real money (not gems or gold), it displays "Waiting for Server" and I cannot do anything. I have to restart Arena to do anything. I was able to log into Arena on my Iphone and make purchases without any issues. So this bug is specific to the MacOS. All software is up to date.
7 votes -
Bloomburrow Arena Code Limit
Bloomburrow should allow players to redeem multiple arena codes! After multiple recent sets allowed 5 prerelease arena code redemptions per account, it made me even more excited to participate in more prereleases as a digital/Arena-only player. So I went into the Bloomburrow prereleases hoping to have some in-person fun and get a good amount of digital value to build my collection. However after trying my 2nd prerelease code I was really disappointed to learn that this set allows only one code per account to be redeemed. This feels like a bait-and-switch after the last couple sets allowed 5 codes per…
4 votes -
Problemas al gastar los orbes obtenidos
Llevo gastados 2 orbes obtenidos en dos cartas que al darles a reclamar desaparecen y no aparecen mi catálogo
2 votes -
I bought the mycotirant with dayli deals and appears none darken like the card I own but when I try to make a deck with it I need to craft
Daily deals bug, bought mycotirant and I can see it in the cards not collected even though I paid for it and it appears not darken like I owned it but need to craft it if I want to use it
2 votes -
Can't Purchase Gems in Steam Version of Game
I recently switched to the Steam Version of the game so that updates would be managed by the steam client. Since doing so, however, I am no longer able to purchase gems.
I have already confirmed that the Steam In-Game Overlay is enabled both in the Steam General settings and for Magic Arena specifically. My steam wallet has a payment method linked as well.
After clicking the price on the "Confirm Purchase" screen, the screen returns back to the store, and nothing else happens. There are no errors, or any feedback given. I have attached my log, which seems to…
27 votes -
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1 vote -
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1 vote -
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1 vote -
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1 vote -
Cosmetics
Returning card cosmetics for all cards from Dominaria United,Brothers War,Phyrexia AWO, MOM,MOM AM,WOE,LCX,Ravnica KM,OTJ,OTJ Big Score back to the store for collecting.
2 votes -
No sleeves showing for Duskmourn
I got fairly far into the Duskmourn mastery pass. I spent four orbs to buy two of the cosmetic sleeves. I have one remaining, I progressed enough, at the least, to unlock the third cosmetic pet/companion. I do not see the sleeves that I spent my orbs on
2 votes -
Card style
Hello. I purchased Maze’s End borderless card style on iOS for 3000 gold and card style in collection show card same as Pioneer masters version. I’d like fixing the card style or refund. Thanks
1 vote -
BONJOUR LES GENS
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REFLECHISSEZ UN PEU!!!!1 vote -
BONJOUR LES GENS
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REFLECHISSEZ UN PEU!!!!1 vote -
BIG trouble with payment in store - NEVER able to pay
I wanted to purchase the planeswalker bundle so that I coud participate to the Explorer Qualifier Play-in (BO1). I tried paying with two different cards, with PayPal, NOTHING works !
It's not the first time I'm facing such issues, but it is the first time NONE of my payment method works.
It is very frustrating, and very problematic for MTGA if their payment system is that much of a failure. If nothing happens, well, MTGA will NEVER get my money again... And not even because i didn't want it to happen.
The best part is the software crashing after that…1 vote -
Game glitches out and crashes on mac whenever the gem shop is opened
Game glitches out and crashes on mac whenever the gem shop is attempted to be opened by any means, and it flashes black rapidly and the screen freezes until the application is force closed.
3 votes -
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1 vote -
Bug
Used an orb to redeem the mindseeker card in the mastery "store" now the card does not show up in my collection or the store? Please assist.
2 votes -
Freeze store
Following the September 12 update, the download of the update seems to have gone well. However, the game interface freezes as soon as I try to go to the Packs or the Store pages.
2 votes
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