MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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291 results found
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acheter des gemmes
Impossible d'acheter des Gemmes sur mtg Arena (windows).
Un message apparait : Your browser is incompatible with the 3-D Secure authentication.Que puis je faire ? (mise a jour arena faite, mise a jour browser faite)
1 vote -
Unable to purchase wildcards
I'm unable to purchase wildcards. I keep getting a duplicate transaction message trying to purchase 4 rate wildcards.
1 vote -
[bug]Store currency wrong
I’m getting euro instead of UK £, this is happening on a windows laptop, however if I load the same account on my iPhone I’m still seeing £ as I should, can anyone help because I tried customer service but they basically gave me a link here and might as well have told me to fix it myself…
1 vote -
Mastery reward
I am missing all the mastery reward after 60. I am currently at 69. I have not received any cards since 60. Thanks.
1 vote -
No golden pack when I bought 10 mythic packs
yup no golden pack... its missing!
1 vote -
I bought the promotion with four rare and four mythic wildcards, but when I tried to generate a mythic card, "Kolaghan, Dragon Sovereign," a
I bought the promotion with four rare and four mythic wildcards, but when I tried to generate a mythic card, "Kolaghan, Dragon Sovereign," an error message appeared asking me to generate it again because the card hadn't been converted. So, I generated it again, deducting two wildcards for a card I only need one of.
1 vote -
1 vote
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Bug bustine protettive
Buongiorno, vi contatto in merito ad un problema che riscontro a livello di personalizzazione.
Attualmente è da settimane che non riesco più a cambiare la mia Bustina protettiva.
Pur cambiandola in gameplay rimane sempre la medesima di prima.1 vote -
No card rewards for mastery pass level 50
No card rewards for level 50 of the mastery pass. I expected to receive 2 mythic card rewards from Through the Omenpaths.
1 vote -
Mythic packs aren't being recorded for the free golden pack
I have been keychains nothing but mythic packs for at least the last five packs and it isn't showing up as being recorded on the bar that gives you a free gold pack after getting all the packs
1 vote -
did not receive golden pack
I did not receive a golden pack after purchasing 10 Lord of The Rings Alchemy packs.
1 vote -
No possibility to redeem codes from packs on android
Maybe i'm just blind but i think not.
1 vote -
Didn’t receive craft tokens
I paid the 20$ for the mythic craft token and tried to craft a card but then realized I didn’t receive them even though it said the payment went through so I thought maybe I miss clicked and tried it again and I still didn’t receive the product so now I’m down 40$ and still don’t have the mythic craft tokens
1 vote -
I have just recharged $79.99 of gems and money has been taken from account and no gems on account, please advise.
I have just recharged $79.99 of gems and money has been taken from account and no gems on account, please advise.
1 vote -
Store not working
I can’t buy gems in the store. It goes to “processing payment” and then never resolves. Nothing happens.
1 vote -
Can't buy adventurer's pack. Looks like the buy button is programmed as cancel.
Went to buy the adventurer's pack, and the button doesn't work. Instead of taking me to the steam store buy spiel, it does the same as the button next to it which is cancel. Buy button doesn't buy, just cancels.
Can I get a free deck or something for finding this? Thanks love you
1 vote -
I want to swap away Through the Omenpath packs
I refuse to play Through the Omenpath events, I do not want the wretched cards from these packs. Requesting a swap for on my account for any other Arena packs or an exchange for gems
Terrible set from the art, names of cards, keywords, game play...probably the worse set of all time.
1 vote -
Missing Fleem Reward with Mastery Pass.
Still no Fleem cosmetic. I have the Mastery Pass purchased. No response from Arena Support.
1 vote -
payments
When I try to pay using paypal, I reamin stuck in the "are you a human?" phase, it's not a paypal problem since I can use the app or pay other things with that. Only on mtg Arena I have this trouble
1 vote -
Can't leave reviews on the Play Store or on Steam
For upwards of 6 months I have been unable to review the game on either the Play Store or on Steam. I've tried 3 different devices on Steam and 2 different devices for the Play Store. After emailing wizards, I'm directed here.
1 vote
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