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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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881 results found

  1. Let me buy old packs efficiently.

    I am very happy with the way the Golden Pack works.
    However...

    1. Want to buy packs because I want a wild card.
    2. Want to buy the latest set because of the Golden Packs
    3. The packs of the latest set are also available in draft and mastery.
    4. The latest packs may be duplicates. Older packs are not likely to be efficient because golden packs do not count.
    5. Stop buying packs.

    This is the dilemma. I am tempted to hold off on buying them in order to be more efficient.

    Maybe increase the price of gems when the rares are duplicated (20…

    1 vote

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  2. bought today for 7000 coins the bundle of lands of lord of the rings and the new cards dont appear in my library

    i have just bought today for 7000 coins the bundle of lands of lord of the rings and the new cards dont appear in my library

    i bought them in the IOS APP

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  3. Product suggestion

    Currently, the Viashino Pyromancer style is not available for purchase. I think it would be good to unlock that for all players.

    1 vote

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  4. Khans of Tarkir should show at Store is not a standart

    It should show it's not a standard format on store, this causes confusion

    1 vote

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  5. Daily Deal

    I purchased a Daily Deal (Dec. 11) including "The Party Tree" and the cards don't appear in my collection.

    1 vote

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  6. 1 vote

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  7. Store Bug

    I cant bbuy gems in the store. I Also cant change my paying method. Pls help. I also did a new installation. Doesnt work.

    1 vote

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  8. I cant buy the begginers/welcome bundle.

    i cant pay the begginer/welcome bundle, when i click to buy it it says "Error in the store", after that appears the steam window for paying things in games and i click on apporve, after that that window closes and i dont get the bundle, i do all in my hands to do it and i cant buy it.

    1 vote

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  9. Sleeve Glory for Kaldhein in the store

    Please add Glory for Kaldhein sleeve in the store, or add the option to buy more items.. for example, inside the profile add all the sleeves, companions and avatars with the lock icon with a option to buy.. you are losing money.

    1 vote

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  10. Booster mitico

    Comprei 2 booster moticos porém só veio em um uma carta mítica rara no outro veio apenas um coringa raro.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  11. Gold pack progression missing

    I am missing three stages on my golden packs as of this morning and I want them back. I find it unfair that my stuff was rudely taken away. I've had those progressions since two days ago when I bought packs on lost caverns of xilion. This game just keeps getting worse and worse.

    1 vote

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  12. No otorgó recompensa token draft

    Al llegar al nivel 15 de maestría no otorgó el token draft como recompensa.

    1 vote

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  13. Mythic booster pack bug

    I opened three Mythic Ixilan boosters and received one mythic, one rare wildcard, and one rare. The last rare should have been a mythic, and this is a bug. Please look into it, and if you have a chance refund send me a mythic rare since that’s what I was shorted. Thanks.

    1 vote

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  14. bug

    Didn`t unlock pass

    I can`t unlock Expert pass. Althought pay diamond 3,400

    1 vote

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  15. ixalan full art lands not found

    I buy a budle of ixalan full art lands for 7500 coins and they can't be found anywhere in my collection. My name in game is ChimeraFlint! #01889

    1 vote

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  16. Still haven't received gems

    Purchased the 400 gems for 1500 gold from the store, never received them. Also was awarded 40 gems. Haven't received those yet either. I have voted up many of the similar issues that are posted here. Its been many days though and it seems nothing is being done. SO I'm posting this, i would just like to point out, I could afford and would purchase the battle pass IF I had received these gems.

    1 vote

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  17. store buying, brought daily deal card . not showing in decks

    bought cards in daily deal not showing in decks even after reboot

    1 vote

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  18. Grim Flayer Parallax Style

    Please Wizards, make the Grim Flayer parallax style cost 5,000 gold like all the other rares.

    Sincerely,

    A fellow Golgari enjoyer

    1 vote

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  19. Used 4 mythic rare wildcards for cavern of souls, not in my inventory

    I used 4 mythic rare wildcards for cavern of souls, on PC, and it went through the dialog window to proceed, followed by the purchase animation and the wildcard total reduced by 4. I logged out later and signed in on my iPad, now the wildcards remaining remains at the reduced amount, but cavern of souls is not in my card inventory! Help, this is the equivalent of losing 20 bucks

    1 vote

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  20. Store

    I bought the beast pack of the Lost Caverns of Ixalan in the store and o don't have it in my collection. The coins are gone and I don't have any card from that pack.

    1 vote

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